Advice to Customers Concerned about Accelerator Pedal Issues

We understand that, whilst the probability is rare, any chance that a pedal may mechanically stick in a partially depressed position is a concern for a driver.

Therefore we have detailed below some advice which you should follow if you do experience a problem whilst driving:

For vehicles with manual transmission, depress the clutch pedal and shift to Neutral and use the brakes to make a controlled stop at the side of the road and turn off the engine.

For vehicles with automatic transmission, Multi Mode Transmission or CVT: Shift the transmission gear select lever to the Neutral (N) position and use the brakes to make a controlled stop at the side of the road and turn off the engine.

If you need to stop immediately, the vehicle can be controlled by stepping firmly and steadily on the brake pedal. Do not pump the brake pedal as it will deplete the vacuum utilised for the power brake assist.

If unable to put the vehicle in Neutral, turn the engine OFF. This will not cause loss of steering or braking control, but the power assist to these systems will be lost.

If the vehicle is equipped with an Engine Start/Stop button, firmly and steadily push and hold the button to turn off the engine. Do NOT tap the Engine Start/Stop button.

If the vehicle is equipped with a conventional key-ignition, turn the ignition key to the ACC position to turn off the engine. Do NOT remove the key from the ignition as this will lock the steering wheel.