Auris HSD: Everything you need to know

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There’s no denying that the Auris HSD has proven to be a conversation starter, with many of you keen to know more about Toyota’s newest full hybrid far in advance of its UK launch earlier this year.

We’ve tracked down many of the answers for you already – click here to see the Auris HSD FAQ posts we created fresh from our time at the Barcelona press launch.

We haven’t stopped there, though. The new Auris HSD section at Toyota.co.uk contains all of the most frequently asked questions, as well as pricing information, video reviews and more. However, if you can’t find the answer you need, or you’re still a little unsure about full hybrid technology, submit your question below and we’ll find out the information for you.

Whether you’ve owned other hybrids before, or are thinking about making Auris HSD your first hybrid car, we look forward to answering your questions.

Comments (296)

  1. I’ve brought a 2010 Auris Hybrid T Spiirt. It has DAB button but I can’t seem to get/find DAB radio? Is DAB standard in this spec or is it an optional extra? How will I know?

    1. Hi Jay, the 2010 Auris Hybrid T Spirt didn’t have DAB fitted as standard however it can be retro fitted by your Toyota dealer. We recommend speaking to them directly if you’d like to have DAB fitted, they’ll be able to advise on costings too. To find your local Toyota dealer visit: https://www.toyota.co.uk/find-a-dealer. Hope this helps!

  2. I’ve got a 2014 auris hybrid and on the ‘charge, eco and power’ gauge the needle is supposed to turn red when it enters into the power section. Mine used to do this but now doesn’t – is this a fault?

  3. We have two manual vehicles, and an ex demonstrator Verso Ixo automatic.
    I have always driven Automatics , ( from our first, a1968 V8 ) using left foot braking, and I note Honest John of ” The Daily Telegraph ” motoring pages recommends this. There is less reaction time than transferring the right foot in emergency, and much finer control for parking , especially on a gradient.
    However, most new Automatics ( Verso included ) inhibit the accelerator if there is the slightest touch of the left foot on the lost motion of the brake pedal. It makes for very frustrating driving.
    I suspect this is linked to some anti emission plan.
    Solution:
    link the brake pedal to the ECU by a brake fluid pressure switch rather than a movement switch.

  4. Bought 2nd hand Auris T-Spirit – now just over 3 years old.

    In the 2 months I’ve had it the alarm has gone off in the middle of the night three times, each for no apparent reason.

    Why?? Hoe do I make it stop???

    1. Hello Mark
      Thanks for you post and sorry to hear about the alarm on your Auris.
      Best option would be for your nearest Toyota dealer to take a look at this for you as it can be difficult to diagnose such issues online. If you are not sure where they are then you can enter your postcode on the attached link. http://bit.ly/1bR8sUJ.
      Hope this helps.

  5. Thanks David I thought that should be the case but it isn’t what is happening so I think I have a fault. Should a 2008 t spirit have a sensor alarm also?

    1. Hi Angus
      Just to check that this occurs when you switch off all the power to the car and open the door with the lights on that no buzzer sounds? If so would be worth contactijng your local dealer. Any problems locating one please let us know.

  6. I’m the owner of a 2009 Prius T spirit, a great car which changed the way I drive making it safer. One question when i close the doors and leave the lights on should I get a warning alarm?

    1. Hi Angus
      Thanks for your post and good to hear about your Prius.
      The warning buzzer will sound if you go to get out the car and have left the lights on. It will not sound if the light switch is set to auto though. In this case the lights will just go out automatically.
      Hope this helps.

  7. I have placed an order with Toyota Franchised dealer locally to buy 62 Registered September 2012 Prius T Spirit with 570 miles on clock. The Car has stood idle over the Forecourt for last 13 months. As the car has NOT run for over a year,I am NOT sure about the state of its Hybrid Battery. Should I ask the dealer to replace NEW Hybrid battery to avoid problem after sale? I will really appreciate your comments & advice ASAP- Picking up Prius on Thursday 19th instant. Thanks.

    1. Hello Dr Anjum
      Thanks for contacting us.
      To help reassure you, Prius uses extremely reliable hybrid technology and we still have Prius on the road today that were the first generation models introduced back in 2000 with original hybrid system batteries still operational. We are global leaders in this technology and having now sold more than 5 million hybrid vehicles worldwide for more than ten years we, and our customers, can vouch for their proven reliability. However in the unlikely event of a part failure and to help provide peace of mind, the Prius carries an eight year or 100,000 mile warranty cover on the hybrid components which includes the batteries and the cost will be covered for manufacturing defects. Here is a link to more details about the warranty on a Prius. http://bit.ly/ZPHhd2. There is even the option to purchase extended warranties beyond this period through your Toyota dealer. Hope this has helped provide the reassurance for you and that you soon enjoy the benefits of hybrid ownership.

  8. My friend had a prius and I know the battery used to start the car was a small battery and needed the car to be used a few times a week to maintain a charge, otherwise it became flat.

    I`m interest in the Auris (2013 model). However as I`m out the country often for 3 months at a time (the car stays in garage not moving for this time). I was hoping that the battery for the Auris would be upgraded compared to the Prius, so that I could consider it, as I need to change my car now or next year when I get back from overseas. If the battery issue has not been resolved then I will need to look at the ampera instead of the Auris.

    1. Thank you for your message.
      Nearly all cars are fitted with a 12V battery, and over this length of time it’s likely that the battery could fun flat. Regularly using the vehicle maintains the battery’s charge.
      It is possible to get battery chargers to maintain the battery voltage (known as trickle chargers), these are available from third party suppliers.
      A couple of suggestions would be to maintain a trickle charge or keep a jump start battery to hand.
      Hope this helps.

      1. Thanks for your reply. I plan to get a trickle charger. Can you tell me what the 12 V battery rating is for the Hybrid (Excel). Also when I`m trickle charging do both the + & – terminals need to be disconnected? Do I connect the trickle charger straight to the 12 V battery or like the Prius are there recharging battery points under the bonnet? I assume there are no warrenty issues with trickle charging for 3 months?

        1. Hi,
          There are various chargers available and all connect in different ways, for example some connect directly to the battery, some use the 12v socket in the cabin. Toyota do not recommend one charger in particular over another however, your local Toyota Dealer will be able to assist in making a choice and some may be able to supply one as well.
          We are unable to provide any battery specific details without a VIN (Chassis Number), however, your Toyota Dealer will be able to help you further: http://bit.ly/16WmR5P.
          Hope this helps.

    1. Hi Azher,
      Thank you for taking the time to contact us.
      It’s great to hear you’re keen to know more on the New Auris. The Toyota website: http://bit.ly/122F8Zm outlines in detail the different specifications.
      Hope this helps.

  9. My new Auris Hybrid does not have a spare wheel but a ‘puncture repair kit!!!

    The salesman has said that he will let me know when Toyota include a spare wheel in accesories list.

    Where can I get a spare wheel, space saver or full size?

    1. Hi Malcolm,
      You’re best placed speaking with your Dealer with regards to availability for an alternative to the TRK. We’ll leave you in their hands.
      Many thanks.

  10. Hello

    Are *any* of the Toyota hybrid cars suitable for towing a caravan, please?

    Thanks,

    Helen

    1. We developed our hybrid cars with a primary focus around efficiency. The ability to tow has significant impact on this so at this time we do not recommend towing with any of the Toyota range of hybrid cars. Our leading hybrid technology will no doubt evolve and the ability to tow may well become a capability.
      It is possible to tow with the hybrid Lexus RX450h which is a larger 4×4 vehicle designed with towing capability.
      For more information click here: http://www.lexus.co.uk/#/ExploreRange/RX
      Thank you for posting

    1. Hi Vincent,
      Thanks for the post!
      We recommend speaking with your Dealer as not only will they be able to give you tailored advice to your car, they be able to inspect it first hand if needs be, which we aren’t able to do. Here’s the link: http://ow.ly/hp9Tt.
      We hope this helps.

  11. Is there a valid reason why the Computer mpg figures vary so much with actual mpg figures. This is from many thousands of miles, and multiple fillings of the tank, so isn’t a one off. Oddly, or not, the Computer overestimates the actual figures by about 10%.

    1. Hello Craig,
      The figure given by the car is an estimate, not a precise limit. The way the car is driven, the road conditions and the use of equipment and features will all have an effect on the overall range of a tank of fuel. For example, when driving in cold weather with the air conditioning running and the heated rear window, headlights and automatic wipers running, it’s possible the vehicle will not achieve the predicted MPG.
      We hope this helps to explain why you may be experiencing this. You may well have seen this already but here are some hybrid driving tips: http://ow.ly/h47pH.
      Many thanks.

    1. Dear Mr Norman,
      All motor manufacturers announce recalls from time to time, the vast majority of which are purely precautionary. Toyota puts safety and customer satisfaction first and our aim is to provide you with peace of mind and to ensure your car is performing to specification.
      We trust your chosen Toyota Dealer has now had the opportunity to inspect your car and make any necessary repairs if required. Rest assured any work would have been carried out by our fully trained, licensed technicians, using genuine Toyota parts to make sure your car is performing to specification
      As such, your car was subject to a precautionary recall, inspected by a Toyota Dealer and should not attract any greater level of depreciation.
      We do hope you’ve not been put out by this campaign but rest assured this is simply a precaution. We trust all is working well with your Prius.
      Many thanks.

  12. Thoughts on Fuel Consumption.

    I have seen many comments from people who have bought a hybrid on the expectation that they will “automatically” get the stated government required fuel consumption figures. I wonder how many are drivers of non-hybrids lured in to buying without realising that it requires a mental change in themselves and their driving styles to use this technology.

    Have any of these people worked out whether they have ever achieved the best government required fuel consumption figure in their previous “normal” cars? For example, I owned a Honda Jazz before getting my first Prius. The best official figure was something like 55mpg. Even driving (in my mind) carefully, the best I achieved was probably about 50mpg, but more regularly it was around 42-45mpg. With the Prius, I decided to try harder and used much smoother acceleration techniques, often keeping in the “Economy” mode. The best I achieved with this car was 70mpg, but my average range was between 55 to 65mpg.

    It is surprising how you can consider yourself a good driver, but you are actually not driving efficiently. For instance, with a “Normal” car, you don’t realise how heavy-footed you can be when accelerating, particularly male drivers or those driving “performance” cars. Even if you later even out your speed (such as on a motorway), a lot of your fuel consumption for the journey relates back to the number of times you have accelerated, either from a standing start or when overtaking and how harshly you have braked. The mental vision you need to achieve a good fuel economy figure whether in a normal or hybrid vehicle is that of a cruiser. A person who is not in a hurry to get somewhere, but who takes their time and enjoys the journey. This makes you accelerate smoothly and anticipate much more in advance such as braking to decide what is best for the car much earlier.

    Manufacturers admit that the government fuel figures are generated on a rolling road. This is removed from everyday driving that involves hills (driving up, and coasting down) good and poor road surfaces, hazards (from people, objects and animals to other vehicles) and road-enforcement obstacles (traffic lights, crossings, roundabouts etc). You are unlikely to get the best figures (though it is possible) but then you are unlikely to get the best figures from ANY vehicle (as mentioned before). However, what you do gain with the hybrid, what does save you money are the following:
    * Less wear on the brake disks and pads – In 2 years of owning the Jazz I had to have the disks skimmed at a cost of £250. On the Prius for 2 years, I didn’t even get 20% wear on the pads.
    * Less wear on the tyres – Using the driving gizmos in built, you can change your driving to a cruiser’s mentality & this means that your wear goes down.
    * Less wear on the driver – You are driving an automatic, so you don’t have to worry about going up and down the gears (as in a manual), particulary when you are in stop/start traffic (and here you will be using the battery to drive you, so less fuel used).

    When you choose a hybrid, you choose a new way of driving and experiencing the journey, a way that is more relaxing and ultimately more enjoyable. You may not get the fuel economy you think you will get, but considering the other pluses of owning such a vehicle, I would highly recommend any one changing. I have just changed my Prius for the Auris Hybrid and am very much pleased with the whole experience of owning the car. Hope this helps with your decision.

  13. I am trying to find the pdf brochure for a MY11 Auris Hybrid. Where can I find it?

    Or can you tell me the differences in the specification for a MY11 and MY12 Auris Hybrid.

    Thanks.

    1. Hi Nick,

      Thanks for your question. MY11 Auris Hybrid is not fitted with the new Toyota Touch or Touch and Go multimedia systems (full details here). The MY12 Auris Hybrid T4 also benefits from Bluetooth and reverse camera as standard, with a larger choice of exterior colours (Deep Titanium, Decuma Grey, Vermillion Red and Island Blue).

      Please note that brochures for older models can be often be found in our online reference library on Toyota.co.uk. We hope this information helps – do let us know which model you choose.

      1. I did look at the reference library but it only has brochures upto 2009.

        It is the Auris Hybrid T-Spirit we are looking at. Do you know if there is any difference in specification between a MY11 Auris Hybrid T-Spirit and MY12 Auris Hybrid T-Spirit apart from Toyota Touch?

        Thanks.

        1. Hi Nick – Toyota Touch and the expanded range of colours are the most significant changes for 2012. The 17-inch wheel design has a darker finish on the newer model, too.

  14. Hi

    Have just changed from 2008 Prius TSpirit to 2011 Auris Hybrid TSpirit with Satnav.

    Really missing the lines on the screen when reverse parking, and confused because the picture in the manual shows them. Is there a way to enable this function?

    1. Hi Melissa

      We can tell you that the Auris Hybrid does not include the lines on the reversing display and there is no way to enable them on that model.

      Richard

  15. Currently the Auris Hybrid e-Brochure shows more colours available than the Configuration tool, or the specs and prices tab. Which has the correct choice of colours? I assume the brochure.

    1. Hi Craig

      The Auris Hybrid e-Brochure is currently being updated to match the website as that’s what’s currently correct, re: colours available.

      Apologies for any confusion.

      Richard

  16. driving down the motorway on a very early quiet sunday morning averageing 65 mph for a distance of 200 miles would this put anything back into the batteries also would i get poor fuel consumpsion.look forward to your reply.malc

    1. Hi Malc,
      The petrol engine will be constantly giving and taking from the battery even when maintaining a constant speed and throttle position. The combination of electric and petrol engines will work in their most efficient way to give you the best possible fuel economy. We hope this helps!

    1. Hi Ian

      The Auris Hybrid service frequency is 10,000 miles or one year, followed by 20,000 miles or 2 years, and then every 10,000 mile so-on. For details regarding pricing, check out our fixed price details here. Hope this information helps.

  17. which of the current (or soon to arrive) Hybrid cars can be plugged-in? We have solar panels and generate quite a lot of free electricity. Also, many of our journeys are under 12 miles.

    1. Hi Andrew,
      Thank you for your comments.
      It sounds to us like the new Prius Plug-in is the perfect fit for what you are looking for! The electric battery can run up to 15.5 miles when fully charged and recharging the battery is simple and speedy – just plug it in to a suitable domestic or workplace supply, or an on-street charging point. For further details, please see here: http://ow.ly/aCTyg. We do hope this helps, many thanks.

  18. how fuel efficent is this car?
    Once the electric switches-off and the fuel kicks in how efficent is the car?

    1. Hi Paul,
      The electric motor is continually running whilst the car is on therefore, whilst driving you are utilising both the petrol engine and the electric motor. The car drives in the most efficient way possible choosing which combination of the two provides the best economy. The official figures for the Auris Hybrid show up to 74.3 MPG but this depends on driving style. We’ve put together some guidelines for hybrid drivers, to help them get the very best out of their cars, please see this information here.
      We hope this helps to answer your question. Many thanks.

  19. recently ordered a hybrid T4 spirit never had a automatic car in 44 years of driving will the clutch plate be more likely to wear changing between electric and fuel power.Do automatics wear out clutch plates quicker than manual?

    1. Hello Malc,
      Firstly, thank you for your post and we are pleased to read that you have placed an order for the Auris Hybrid. With regard to your question, the Auris Hybrid uses an e-CVT automatic-style transmission. You drive it just like an automatic but there’s no gearbox or clutch. The vehicle starts and stops by using the electric motor with no wearing parts. We hope this helps answer your question. Please do let us know how you get on with your new car!

  20. I have had the Auris Hybrid for just over two months.I am in terested in the comments on MPG. Ever since having it I could never get less than 53mpg on an average. After a month I normally get around 63mpg. By trying to keep the needle in the green really works and does change driving habits. Its great in a traffic jam and the engine just stops.
    I do notice though that mpg is better when the weather is warmer.
    I have yet to hit the magic 70 but as the engine wears in I hope to achieve it – done around 1200 miles so far. I really recommend the car. Only rarely do I use power mode but if I do it really accelerates.

    1. Thanks for your input Peter, it’s very much appreciated and it’s useful to get first-hand experience on how are cars are performing. Thanks for the advice and let us know if you have any luck hitting your target.

      Thanks again.

    2. Last summer I filled up after 520 miles with the Average Consumption reading 70.0. Usually reads in the mid to hight 60s, though.
      Short journeys (<10 miles) on cold days don't help – the engine never warms up.

  21. I’ve had a Auris hybrid t spirit for just over a week i’ve had to fillup again onceand cannot get any more than 48mpg whats wrong

    1. Hi Clive

      Thanks for getting in touch, we’d recommend you check out our page on hybrid driving tips here for more advice on how to get the best from your hybrid. Let us know how you get on.

      1. I’ve followed all the driving advice, I’ve turned off the air con and even turned off the music and i still cannot get more than 49mpg. I am convinced that if you drive this car at more than 50mph than you have no chance of achieving anything like the claimed mpg numbers. i think the claims in the Auris literature are misleading

        1. Clive,

          I think that’s a bit unfair, the figures quoted are those required by the UK Government. You should take a look at what real owners are getting on web sites like fuelly.com – my personal record shows the car is pretty good and can be found here: http://www.fuelly.com/driver/ashpole/auris

          Mike

          1. I dont believe the comments are unfair. The Toyota literature does state 70plus mpg for all driving conditions and while i accept this was probably achieved on a test bed i think it is probably impossible to achieve during everyday driving, also it is a fact that i cannot get more than 48mpg on motorway driving and short of keeping to 56mph i am at a loss how to improve it. The information should be more accurate about the variance between city driving and motorway driving and not just state that the achievable mpg’s are the same for all driving conditions.

          2. FWIW: I get in the mid-60’s doing motorway driving – unless it’s very wet, in which case I’ll get 5-10% less as it takes anergy to move the rain water out of the way.

          3. It’s unlikely that any car will ever achieve the Government test figures on normal roads, that’s a fact of life. But the Auris HSD does do much better than you’re implying. The reason my overall average is around 56-57 MPG is because I’ve suffered two Winters and just one Summer since buying it, and I do many short trips around town.

            That said, once warm the car does extremely well in town or on motorways – I usually get 66 MPG from Northampton to Milton Keynes using the M1 and 70+ on the way back using A and B roads.

            Perhaps you could join us over at the Toyota Owners Club where we have a very active Hybrid forum and might be able to help you? It’s here: http://www.toyotaownersclub.com/forums/

            Mike

  22. having just bought the Auris Hybrid on the temptation of 74 miles to the gallon I am some what dissapointed that I am only achieving 47.2 at a constant speed of 60 MPH with cruise control engaged. Am I doing something wrong here.

    1. Hi Brian

      Thanks for getting in touch. We’d suggest taking a look at our Hybrid driving tips here http://ow.ly/abn5m and seeing if any of these suggestion improve your performance, let us know how you get on.

  23. Hi can you tell me if the Auris Hybrid T Sprirt has suffered
    with its car alarm system as i am getting constant alarms going off at all times of the day at the moment i stoped using the fob and only use the key this i am told only locks and unlocks the doors but will not arm the alarm system. Have you any ideas to this problem Thank You Tom

    1. There’s a button on the roof that allows you to switch off the intruder sensor. See p 115 of the Owner’s manual (or look up “Alarm” in the index).

      1. About this button in the roof – I use this often when I leave the dog in the car – but is there a positive indication anywhere (e.g. a lamp on/off) that tells me that it has been switched off?

        1. Hi Anthony,
          Thanks for getting in touch. There is no indication to show the intruder sensor is switched off, however the system will default to switching the sensor back on once the ignition is started.
          We hope this helps.

  24. I own a prius T4 5dr 1.5vvt-i hybri 2008 in the last two months my fuel consumption as dropped from 56/57 mpg to 50/51mpg any advice

    1. Hi Mr Davies,
      Your drop in fuel consumption could be down to a number of factors. The lower temperatures mean the car has to work harder to get warm and therefore efficiency is compromised; driving style and the length of journey is also worth considering. However, if you are concerned at the sudden drop in performance, it may be worth taking your Prius to your local Toyota Centre for a full investigation. To find your local Centre, visit http://ow.ly/9aDrg.

    2. FWIW my fuel consumption (Auris hybrid) has also increased over the last few weeks and it is definitely temperature related (as it’s rising again now).
      It’s rather odd to see the engine temperature indicator *falling* as you are driving along at 40mph (with the engine shut-down, running on batteries..)

    1. Hi Max

      We would recommend contacting your local Toyota Centre (http://ow.ly/9aDrg), who will be able to give you an exact price which includes both labour and VAT for fitting the privacy glass.

      Thanks for getting in touch.

  25. Hi, sorry I actually have a few questions regarding the Yaris HSD which I hope someone maybe able to help:

    1. Will the launch date be in June this year?

    2. What are order lead times like for the Yaris HSD? I’m hoping to be able to get one by August this year

    3. Will it have touch and go like the current Yaris?

    4. What would the price range be and would you have any special offers on launch date?

    Thanks in advance.

    Helen

    1. Hi Helen,
      Thanks for the questions. The Yaris HSD is currently available to pre-order and if you place an order soon, you’ll certainly receive your new car in advance of August. It’s best to speak with your Local Centre who will update you on more specific times. Currently the launch date is July and the new model will have Touch & Go as standard. The price will be announced at the Geneva Motor Show, which runs 8 – 18 March. Keep checking the blog though as we’ll update everyone here as soon as we know the full details. Thanks again.

  26. Is it true that if I drive Toyota Prius under the speed of 40mph(all day long), it uses no petrol at all. If yes, from which modal(year of manufacturing) it starts.
    Thanks

    1. Hi Saqib,

      Thanks for your question. Prius uses a combination of an electric engine with a 1.8-litre petrol engine. This means that it can be driven for short periods using electric power alone (speeds of up to 31mph for 1.2 miles) and then seamlessly use the petrol engine to power the car and simultaneously recharge the hybrid battery. It’s not possible to use electric-only power for longer periods of time, however the electric and petrol engine will often work together to maximise fuel efficiency, depending on driving style. You may be interested to hear that the new Prius Plug-in Hybrid, due to be launched in the UK later this year, will offer at longer EV range at higher speeds – to find our more, visit http://www.toyota.co.uk/cgi-bin/toyota/bv/frame_start.jsp?id=CC2-Prius-Plug-landing.

      To help dispel a few more myths about Prius and how it works, please visit our Hybrid Mythbusting video: http://www.youtube.com/watch?v=86Fx03i0rJk

    1. Hi Peter,
      Thanks for the post. It isn’t possible to tow with the Auris Hybrid due to its lightweight drivetrain. There is a little more information on this here . Although that post mentions the Prius the same applies for the Auris Hybrid, for the same reasons so I do hope this helps explain it better. Many thanks.

    1. Hi Terry,
      The hybrid battery is designed to last the lifetime of the car, depending on how the car is driven and maintained. The hybrid battery is also covered by an 8 year/100,000-mile warranty (whichever comes first). Should you need to replace it outside of this period a replacement battery can ordered and fitted at your local Toyota Centre. For more details about the complete cost including fitting, please contact your local Toyota Centre. Thanks for your question.

    1. Hi Goran,

      The hybrid battery is designed to last the lifetime of the car, depending on how the car is driven and maintained. Should you need to replace it outside of this period a replacement battery can be ordered and fitted at your local Toyota Centre. Since July 2010 when the Auris Hybrid went on sale in the UK we have not yet needed to fit a replacement hybrid battery. The battery currently costs approximately £750 excluding VAT and labour (which varies across the Centre network), however we are unable to give you a projected price for the cost of replacement in 8 years’ time. Thanks for your question.

  27. A rechargable battery or pack for mobile phone shaver or toothbrush life diminishes with age. How many years does it take until the Auris starts to lose its recharge capacity.

    1. Hi Mal,

      The hybrid battery is designed to last the lifetime of the car, depending on how the car is driven and maintained. The hybrid battery is also covered by an 8 year/100,000-mile warranty (whichever comes first). Thanks for your question.

  28. When starting from cold and when it is cold outside how does the Hybrid heat the interior? Does it heat by electric or does it wait until the petrol engine kicks in and warms up.

    1. Hi Colin,

      When starting your Auris Hybrid from a cold start the petrol engine will always turn on to warm the engine fluids and catalytic converter. The engine will simultaneously power the vehicle’s heater. Thanks for your question.

      1. If you have heating on – The petrol engine stays on, wasting fuel on heating cabin. The electric mode is disabled.
        Most Toyota hybrid users keep heating off unless it’s really necessary.
        It’s sad that Toyota installed electric cooling and left traditional heating.
        Very disappointing.

    1. Hi David,

      The hybrid battery is designed to last the lifetime of the car, depending on how the car is driven and maintained. The hybrid battery is also covered by an 8 year/100,000-mile warranty (whichever comes first). Should you need to replace it outside of this period a replacement battery can ordered and fitted at your local Toyota Centre. For more details about the complete cost including fitting, please contact your local Toyota Centre.

  29. what is the breakdown of fuel economy for the urban and extra urban cycles? rather than just the combined number listed?

    1. Hi Derek,

      Thanks for your question. An optimal speed to drive at will vary depending on the driving conditions i.e. weather, traffic, terrain, etc. Please be aware that driving conditions during the winter can be far more hazardous and therefore extra caution should be taken. Although we can’t recommend a specific speed, we can provide you with some general hybrid driving techniques here.

  30. My car AURIS T4 CVT always shows that the battery power is low because of which I can’t use it at Ev mode. Is it because I keep the ignition on when I am parked i.e; when I am parked for long time. Also, uphill, my car does not have pickup. I feel it to be very slow and has to change mode to power for pickup. Is it normal or do I have to get it checked up.

    1. Hi Santosh,

      Thanks for getting in touch. It is difficult to comment on whether or not what you are experiencing is normal without examining the car, so I’d suggest you visit your local Toyota Centre for an inspection.

      However, there are some small changes you can make to help keep hybrid battery charge up. For instance, while parked for a long period of time, we recommend you put your Auris Hybrid in ‘P’ (park mode) with the ‘Ready’ light on, rather than leaving the car running. Have a read of our post on hybrid driving technique as you may find this useful.

      It is also worth noting that the cold winter weather we are currently experiencing may have an adverse effect on the performance of your vehicle.

      I hope that helps. Feel free to get back to us with any further questions.

  31. If you purchase the leather option, does the prius come with heated seats? If not, can these be selected as an extra option for factory fitting?

    1. Hi Graham,

      The Leather option does not come with heated seats. However, the Safety Pack option does have heated leather seats which are fitted at our factory, you can find out more about the Safety Pack and all the other features included within it here. Thanks for your question.

    1. Hi Richard,

      Thank you for bringing this to our attention, we will investigate this right away. In the meantime, could you tell us what type of computer or mobile/tablet you are using and which web browser?

      If you would like more detailed information on the Prius, please contact your local Toyota Centre or ring the Toyota Contact Centre on 0844 701 6202.

  32. Can I transfer names and addresses and phone numbers from my iphone direct to the sat nav? and phone book?

    1. Hi Barbara,

      Thank you for your question. Unfortunately you can’t transfer names and addresses through to the satellite navigation system and the model of iPhone (and its firmware) will also impact the level of compatibility with the system. For more precise information and help with connecting your iPhone to your Auris Hybrid, we recommend that you visit your local Toyota Centre.

  33. 1. What is the average distance I can go on battery only?
    2. What is the battery life (average years before replacing)?

    1. Hi Gyora,

      Thanks for your questions. You can travel for approximately 1.2 miles on the Hybrid battery alone (EV mode) at a maximum speed of 30mph, depending on the driving conditions. When the battery charge is low it is automatically recharged by the car’s 1.8-litre petrol engine.
      The Hybrid battery is designed to last for the lifetime of the vehicle and has an 8 year/100,000 mile warranty (whichever is soonest).

  34. THE AURIS, CAN I HAVE A STEEL SPARE WHEEL,NOT EMERGENCY.OR AN INFLATER,+ does the DAB RADIO have means to play cd’s

    1. Hi Paul,

      Sorry for the late reply, I was looking into this for you. The Auris Hybrid comes with a space saver spare wheel which is on a steel rim. To answer your second question, the model is not fitted with a DAB radio as standard but it is an optional accessory. Both the DAB and non-DAB equipped Auris Hybrids come with a single disc CD player. For more information about the Auris Hybrid please click here.

  35. What is the life expectancy of the drive batteries and their replacement cost.
    This is the additional service cost compared with conventional cars

    1. Hi George,

      The hybrid battery is designed to last the lifetime of the car, depending on how the car is driven and maintained. The hybrid battery is also covered by an 8 year/100,000-mile warranty (whichever comes first). Should you need to replace it outside of this period a replacement battery can ordered and fitted at your local Toyota Centre. For more details about the complete cost including fitting, please contact your local Toyota Centre.

      Auris Hybrid is designed to offer low service costs. The 1.8-litre VVT-i engine has a maintenance-free timing chain, an element-type oil filter, miniaturised spark plugs and no drive belts, all of which require little maintenance and so save you money. In addition, short service times, low parts pricing and low labour costs mean that the service costs are similar to that of a 1.0-litre Yaris. Thanks for your questions.

    1. Hi Mr Leggett,

      Due to its Hybrid Synergy Drive system, the Auris Hybrid only produces 89g/km CO2 emissions. This puts it in Band A for vehicle tax (VED), meaning there is currently no annual charge in the first year or subsequent years. As with all vehicles, the VED rates are subject to change – for full information regarding vehicle tax in the UK, please visit http://ow.ly/7ay0S

  36. Our present car is a Corolla automatic.My wife is only licensed to drive an automatic. Is the Auris hybrid drive the equivalent of auto drive?

    1. Hi Ian,

      Yes the Auris Hybrid is automatic, in a sense: it has E-CVT transmission (Electronic Continuously Variable Transmission). This enables a smooth transition between the motor and the engine. For a fuller explanation, please see here (N.B. Explanation refers to Prius, which also has E-CVT transmission)

      The Auris Hybrid is only available with E-CVT transmission, so your wife will definitely be able to drive an Auris Hybrid and any other Toyota car with E-CVT transmission on her automatic licence.

  37. All the figures refer to the 15″ Wheels.If i buy the Spirit with 17″ Wheels is it still free of Road Tax and is there much differance in Fuel Consumption.

  38. Does the Auris HSD T-Spirit have anti-hijack locking doors?

    I have read on the Toyota Owners Forum ( http://www.toyotaownersclub.com/forums/index.php?showtopic=73882 ) that the Auris’ come with a Toyota accessory alarm device with factory VSS alarm system.

    I would like to activate this feature as cars in our area get stolen at traffic lights and some times get their doors/boots opened and items stolen if the car is stationary. I know that we can manually flick the door switch on the drivers door, but as the car is used by another family member who has their own car which already has this feature it is not nature for them to keep having to flick the switch every time they get in the car.

    Thanks

    1. Hi Daniel,

      The fact that the performance can be affected by low temperatures is probably true for all cars as the engine will be colder from the start, and therefore take longer to warm up. However, the Prius is equipped with a clever exhaust heat regeneration system which helps to warm up the engine quicker in cold weather, and as result, will help you achieve the best MPG.

      Hope that has helped answer your question.

  39. Battery technology is constantly being inproved, will Toyota design later upgraded battery packs to fit their older models and at a reasonalble cost?

    1. Hi Alan,

      As you have identified our Product Team are always looking to improve battery technologies; however, there are currently no plans to accommodate ‘upgraded battery packs’ in our older models.

      Thank you for your enquiry.

  40. I have heard that the batteries have to be renewed after 5 or 6 years at great cost, true or false

    1. Hi Paul,

      I can confirm that the Auris HSD battery is covered by an 8 year/100,000-mile warranty (whichever comes first). For more details about Toyota warranties, please click here.

      Thanks.

    1. Hi Marian,

      There are a number of factors that can affect the lead-time of a vehicle, such as the level of specification, colour, any optional accessories ordered and where the car is manufactured. If you visit your local Toyota Centre, they will be able to give an estimated delivery date based on the specification you want to order.

      Thanks for your question.

    1. No, but you do have to register first at a cost of £10.00 which takes a couple of weeks. Until you have registerd and got the confirmation you still have to pay the congestion charge. I have just done it.

    2. Hi Walter,

      As Paul correctly states, the Auris Hybrid is congestion charge exempt thanks to CO2 emissions levels of just 89g/km and Euro 5 standard engines. Paul is also correct that you have to register your vehicle to be exempt, further details can be found on the Transport for London website, here.

      Thanks.

  41. 2Qs
    1) Does the SatNav display allow you play audio+video DVDs when stationary ? (Like a Golf..)

    2) Can you balance the throttle pedal to “glide” with no energy arrows (ie not using up or recharging battery nor using the engine either) ?

    1. Hi Ian,

      Thanks for your questions; I now have the answers for you.

      1) The navigation system is only compatible with audio CDs and is not capable of playing DVDs.
      2) No, the throttle pedal cannot be balanced so that no energy is used or re-gained. The Hybrid Synergy Drive system is either on (running on battery power alone, supplementing the combustion engine or recharging), or off.

      Hope that has answered your questions.

  42. Hi i am a driving instructor i am intrested in information in regards to hybrid cars. As a driving instructor i do about 23,000 miles a year in town driving at average 30 miles an hour, my question is how much will i be saving on fuel? Second question is as a driving instructor if i do purchase a hybrid auris do i get any incentives?

    Thank You

    1. Hi David,

      The Auris Hybrid doesn’t have a spare wheel, instead it has a puncture repair kit that is located in the boot of the car.

      Thanks for your question.

      1. My T4 has a spare wheel (I’ve just had a look at it to confirm that), and the UK brochure says the T Spirit does too. Both listed as “Temporary” ones.

      2. I have just bought a T spirit and that has got a temporary spare wheel with “skinny” tyre.

        1. Hi all,

          Apologies, I got the wrong information previously. I can confirm that all Auris Hybrid grades are equipped with temporary spare wheels.

          Sorry for the confusion.

  43. The range of the car in electric mode seems short. Will a version with larger battery pack and mains charging be available which will permtit local 30mph running, on the flat, with possibly a range of 10miles without the engine requiring to start.

    1. Hi John,

      What you’re describing there is a plug-in hybrid vehicle. There are currently no plans for an Auris Plug-in Hybrid, however we do have the Prius Plug-in Hybrid coming next year. For more information about the Prius Plug-in Hybrid, click here.

      1. Thanks for your your reply. I have indeed read the specifications for the Hybrid Plug-in Prius. which does fullfill the requirements of my request.
        One observation is that the plug in charge point on the Prius, which may be suitable position for on-steet charging, is totally in the wrong place when requiring to charge in a normal domestic garage. UK garages are usually quite narrow and is is usual to park the car tight against wall so that egress space from the car, by the driver is maximised. Certainly I, along with many others would have to do this. This situation makes access to the cars charge point almost impossible! – A charge point is required at the rear of the vehicle. I would suggest that most cars would be charged in their home garages, minimal use of street charging being made.

  44. how many suitcases 70cm x 40cm x 30 cm can fit in the luggage compartment without folding the back seats down. Is the maximium dimensions givern in the specs with the back seats folded down If it is what is it with the back seats in the up right position

    1. Hi there,

      The hybrid battery is designed to last the lifetime of the car, depending on how the car is driven and maintained. The hybrid battery is also covered by an 8 year/100,000-mile warranty (whichever comes first). Should you need to replace it outside of this period a replacement battery can ordered and fitted at your local Toyota Centre.

    1. re your, and David Yellow’s previous query about Auris Hybrid performance on snow and ice:-
      As usual with the onset of winter I changed to ‘winter tyres’. For my new Auris Hybrid I sourced a set of Michelin Alpin A4, and duly fitted same.
      The result was amazing.
      I have not experienced such surefootedness and feeling of security since my pre-Toyota days with SAAB 96’s in the early 1970’s.
      Yes, the rubber is of the latest technology, but, the general smoothness of the hybrid system means that with care and ‘winter savvy’, loss of traction simply did not happen!
      I should point out that on several occasions, walking across an iced up car park fealt considerably more hazerdous than driving out of it!!

  45. I am disappointed that Toyota haven’t replied to my simple queries,
    Is the Auris HD available with heated front seats,
    and are parking sensors available.?
    Can a set of golf clubs fit sideways in the boot without the need to fold the rear seat?

    1. Hi Tom,

      Apologies for the delay in getting back to you with the the answers to your questions. I now have the information to help with your queries.

      In answer to your first question, heated front seats are not available on the Auris Hybrid. Rear parking sensors are available as part of the Protection pack for T4 and T Spirit grades, and are also part of the Navigation Pack that is available on the T Spirit grade. Front parking sensors are also available from your Centre as option.

      Finally, the luggage capacity of the Auris Hybrid is 233 litres with the rear seats in an upright position. This picture here may give a better indication of whether or not your golf clubs will fit, however if you are still unsure our recommendation would be to visit your local Toyota Centre to have a look at the car in the flesh.

      Hope that has helped answer your questions.

  46. Why do I need to pay the £55 ‘first registration fee’ as part of the ‘on the road’ charges when I have already paid DVLA to put my cherished number on a new vehicle ?

    1. Hi again John,

      The £55 first registration fee is set by the DVLA for all vehicles registered and taxed for the first time. Further details can be found on the DVLA website, here.

      Thanks.

  47. Why are rear mudflaps not listed in the price brochure (whereas front ones are) ? Is there some problem with them ?

    1. Having just bought a pair on a new AurisHSD I can say that the rear mudflaps cost the same as the front ones. They do show up on the order form on the computer – I asked the same question when ordering….

  48. why do you charge such ridiculous amounts for the ‘accessories’ in the Auris HSD brochure. Just been quoted £1900 for a TNS410, £1650 for a TNS510 and £550 for DAB (with no discount if fitted at same time as one of the nav systems). Why not make the navigation ‘option’ available on all variants ?

  49. 134bhp is a lot for a small car – is there a lower powered version which will be even more fuel efficient? Also, I would like to be able to plug-in and charge the batteries using power from my wind-generator (or bought on a green tariff) which is much cheaper than using petrol. Do you plan these changes for the UK market?

    1. Hi Chris,

      The hybrid battery is designed to last the lifetime of the car, depending on how the car is driven and maintained. The hybrid battery is also covered by an 8 year/100,000-mile warranty (whichever comes first). Should you need to replace it outside of this period a replacement battery can ordered and fitted at your local Toyota Centre.

      For more details about the complete cost including fitting, please contact your local Toyota Centre.

  50. With FM Radio ue to be phased out sooner rather than later, why do you not fit a DAB Radio as standard?

    1. Hi Craig

      Toyota is continuously looking at areas to improve our cars and DAB radios are currently under consideration. However there are a number of factors to consider such as digital coverage and a date for the digital switch over of radio being agreed.

      If there is any new information we will post it here on the blog.

  51. Are these options available?
    heated front seats
    Rear parking sensors
    front parking sensors
    Can a set of golf clubs fit sideways in the boot, without folding the rear seats?

  52. I am still waiting brochures for Prius and Auris hybrid ordered over a week ago which you confirmed by email to be sent. Please send as soon as possible

    1. Hi John,

      Sorry to hear you haven’t received your brochures yet. Hopefully they will have arrived by now. If not you are able to request the brochures in PDF form that will be e-mailed to you. If you would like to have the brochures e-mailed to you, click here.

      Thanks.

  53. The T4-89g claims a greater fuel-efficiency, but no apparent down-side in performance (same top speed, sane 0-100km/h)
    Is the only difference not having low-profile tyres?
    And does the lowered-suspension cause problems when navigating speed-bumps?

    1. Hi Gordon,

      Thanks for your question.

      The only difference between this grade and the others is the size of the alloy wheels. The T4 89g comes with 15” alloy wheels as standard, whereas the other grades have 17” alloy wheels as standard. With the 15” alloy wheels fitted the Auris Hybrid delivers 74.3mpg and 89g/km of CO2 (hence the name) – both on a combined driving cycle. In contrast with the 17” alloy wheels, fuel efficiency and emissions are 70.6mpg and 93g/km CO2.

      Ground clearance on the Auris Hybrid is 130mm, but if you are worried about speed bumps, approach them slowly.

      1. You seem to be saying the the 15″ option has no downside, only an upside of better fuel -efficiency.
        Odd, then, that for a range with a major marketing point of being economical and environmentally-friendly doesn’t make it available on the top-of-the-range option.
        And it’s cheaper than the “normal” model.

      1. I too get poor MPG from my Auris Hybrid purchased last summer. I owned a 2004 Prius before and could get 65 MPG out of it when in traffic and 62 MPG when cruising at 60 MPH. The Auris only gives me an indicated 54 MPG when cruising at 60 MPH and with an accurate consumption check using full tank to full tank it only gives me 45 MPG! EV mode is only available under 20 MPH and the flow chart display never shows the battery charging form the engine, unlike the Prius. A friend of mine has a similar age Prius and he gets way better MPG than my Auris. The car has been checked by my dealer but no fault can be found. They reported that the car was indicating 60 – 85 MPG, which it does on the instantaneous display, but I am going by the average display.

        1. I also have found that the average fuel consumption is around 55 mpg measing fuel into the tank against recorded mileage (resetting the trip each time) . My Toyota dealer assures me that once over the 2000 miles the engine will bed in and I should achieve the claimed economy. I have yet to be convinced. Total mileage to date 1530.

        2. FWIW- I’m getting 63 (and improving) over the first 1000 miles. Many short journeys don’t help, as it has to warm up the engine each time – unavoidable.

        3. When I queried the poor fuel consumption at my dealer, they pointed to the fact that the Auris does not recharge the battery from the engine, only from regenerative braking. My previous Prius definitely recharged the battery from the engine while driving and showed this on the display. The Auris does not show charging from the engine on the display, so I wonder if this is the cause of my poor fuel consumption? The operating system seems different from the Prius?

          1. Odd.
            Since I was curious about this and only last week I was following the display on my Auris and noticed that the battery-charge status went up while I was driving with the engine running (no regenerative-braking involved).

          2. Hi Nigel, Hi Gordon,

            Both the Prius and Auris Hybrid use the same Hybrid Synergy Drive technology; there are no differences in the way the system operates.

            Our Hybrid chapter on Toyota.co.uk has further information on the Auris Hybrid and Prius, as well as details about how the Hybrid Synergy Drive system works.

  54. re David Yellow’s query about Auris Hybrid performance on snow and ice:-
    As usual with the onset of winter I changed to ‘winter tyres’. For my new Auris Hybrid I sourced a set of Michelin Alpin A4, and duly fitted same.
    The result was amazing.
    I have not experienced such surefootedness and feeling of security since my pre-Toyota days with SAAB 96’s in the early 1970’s.
    Yes, the rubber is of the latest technology, but, the general smoothness of the hybrid system means that with care and ‘winter savvy’, loss of traction simply did not happen!
    I should point out that on several occasions, walking accross an iced up car park fealt considerably more hazerdous than driving out of it!!

    1. Hi Peter,

      You can drive using the electric motor alone (EV mode) for up to 1.2 miles at speeds of up to 31mph. The engine will automatically switch on when battery power is low, or when further acceleration or higher speeds are required. Melissa’s reply here has more details on EV mode.

      Thanks.

      1. Thanks Damian
        My Auris EV mode switches off at 20 mph religiously. I will have to have a word with my local dealer.
        Thanks

          1. I have spoken to head mechanic at my dealer about the EV mode switching off at 20 mph. He is looking into it. I will post his reply on this blog

  55. I bought aa Auris Hybrid “T Spirit” last August and am very happy with it apart from the MPG.
    I have now done 5000 miles and on various journey types , but have yet to get anywhere near 74mpg. The best I have averaged on any trip is around 58mpg!!I am not heavy footed on the acceleator and look ahead for road and traffic conditions and generaly drive within the speed limits.

    Your comments and advice will be appreciated.

    A Wells

    (personal information removed by moderator)

    1. Hi Arthur,

      Firstly, I’ve had to remove some sensitive information that you included in your post as this is in breach of our blog guildlines. Our full terms can be found if you click here.

      Now to answer your question, the fuel consumption and CO2 values for all vehicles are measured in a controlled environment, in accordance with the requirements of EU directives. Whilst we understand that real-life values may vary from those measured, all manufacturers can only report the values produced from these processes, which are designed to give consumers a level-benchmark when comparing across vehicles from all manufacturers.

      Driving behaviour as well as other factors, such as weather, road conditions, traffic, vehicle conditions, installed equipment, load, number of people of passengers, etc, can play a role in determining a car’s fuel consumption and CO2 emissions. However, if you believe the fuel consumption to be excessive all Toyota Centres are able to make further diagnostic testing and will be happy to offer any such assistance or advice as may be necessary.

      Thanks,

  56. On a cold and frosty day straight from home you join heavy traffic, does this mean the hybrid will not be able to supply warm air to the heater until you can build speed up to above 31mph

    1. Hi Paul,

      Thanks for your question.

      The heating and air condition unit actually has its own separate motor that powers it, which doesn’t require the combustion engine to be running.
      You would therefore be able to use it as normal in EV mode, providing that the coolant used to regulate the air temperature is sufficiently heated.

      If the coolant isn’t up to temperature, such as on a cold day, then the engine would kick in to heat it. Once it has been running and has reached the required temperature, you will be able to switch into EV mode and have the heating/air condition running. But you should bear in mind that using the heating/air condition in EV mode will have an affect on the range and speed that you’ll be able to travel.

    1. Hi Arthur,

      Thanks for your question.

      When the hybrid battery runs low that internal combustion engine will kick-in allowing you to continue driving. Whilst you are driving with the petrol engine, the regenerative braking process will channel energy back into the battery that powers the motor.

      Click here for more information about how the Hybrid Synergy Drive works inside the Auris Hybrid.

  57. I have only had my auris hybrid a few weeks but so far i am unimpressed by the average MPG it is showing. for a car adverised as doing 70 MPG I do not think much of 43.3. I do live on the top of a hill so have to go into power mode at times but 90% of the time I remain in eco mode. What is going wrong? The salesman knew where I lived so knew the scenario.Will it improve given time or have I been conned.

    1. Hi Jean,

      Apologies for the delay in getting back to you.

      The fuel consumption and CO2 values for all vehicles are measured in a controlled environment, in accordance with the requirements of EU directives. Whilst we understand that real-life values may vary from those measured, all manufacturers can only report the values produced from these processes, which are designed to give consumers a level-benchmark when comparing across vehicles from all manufacturers.

      Driving behaviour as well as other factors, such as weather, road conditions, traffic, vehicle conditions, installed equipment, load, number of people of passengers, etc, can play a role in determining a car’s fuel consumption and CO2 emissions.

      Below are some best practice tips that may help you achieve better fuel economy:

      – Ensure all tyres are correctly inflated to the correct pressure
      – Keep to speed limits and maintain steady speeds. Avoid the yo-yo effect of surging and sharp braking.
      – Anticipate road conditions in order to avoid sudden braking and acceleration.
      – Maximise the use of EV mode.
      – Gentle and early braking boosts regenerative braking, resulting in EV mode being able to operate for longer periods.
      – If traveling down a hill, encourage regenerative braking so that the maximum benefit of the electric motor can be used for the ascent.
      – Use gravity and momentum in EV mode.
      – Remove unused roof racks, boxes, or bike racks.
      – Remove anything you don’t need from your boot, as the excess weight will also have an affect on your MPG.

      However, if you believe the fuel consumption to be excessive all Toyota Centres are able to make further diagnostic testing and will be happy to offer any such assistance or advice as may be necessary.

      Thanks.

      1. thank you for your reply to my question. I am already driving as you suggest and have from day one but although i am now with great care managing to achieve 50MPG I will not be satisfied until i can achieve at least 60+MPG. I did query what it said in the brochure about the mileage but he said he could definitely gaurantee I would get 74MPG and that was a major reason to agree to buy one.I feel it should be made very clear to the customer that tha mileage quoted was in factory conditions and not on the road.At the moment apart from the zero tax rating I can see no particular reason to buy the Auris over any other make of car and for me there would be the added bonus of not having to have an automatic. I much prefer manual cars. I am now seeing how far i can get with improved mileage but it is happening slowly and always goes down a notch as I clmb the hill back home.

      2. I read your comments about the driving methods and agree and use them and so far have not been able to reach over 56mpg.

        The suggestion that the figures quoted for the economy are from tests to allow camparion is suspect. I had a Toyota Avensis and was able to mileage very close to the figures quoted on the sales information.

        How can you explain such a wide variation when comparing diesel and petro engines.

        When starting the car I find that the petrol engine always starts with 10meters or so which supprises me and obviously adds to the fuel consumtion. I had hoped to move the car into and out of the garage occasionaly without the petrol engine running. It does not seem to matter wether the previous journey is long or short. I expect that the normal 12V battery voltage determine when the engine starts. Is there any possibility of some adjustment here?

        Regards,

        1. >> When starting the car I find that the petrol engine always starts with 10meters or so which supprises me and obviously adds to the fuel consumtion.

          That will be because it’s expecting to warm up the engine from cold.

          >> I had hoped to move the car into and out of the garage occasionaly without the petrol engine running.

          So set EV mode on to stop the engine starting. The car doesn’t know that you are only going a very short distance.

          1. Apart from a few tests I always have the emgine in EV mode.

            Any other suggestions?

          2. I think that my fingers were typing before my brain was engaed this morning. Thanks for the advice it works perfectly.

  58. If there were a petrol shortage could i drive say 10 miles to work and recharge the batteries from the mains supply at work and at home?

    1. Hi Alan,

      What you’re describing there is a Plug-in hybrid like the Prius Plug-in Hybrid concept vehicle (PHV) that is currently undergoing a trial-leasing programme in the UK. For more information about the leasing programme, click here.

      For further information about the Auris Hybrid, click here.

    1. Hi Khan,

      The Estima Hybrid is a Japanese domestic market only vehicle. It has not officially been made available in European markets, and currently there are no plans to do so.

      Both hybrid vehicles available in the UK (Prius and Auris Hybrid) benefit from £0 annual road tax thanks to their low emissions levels. Prius and Auris Hybrid also qualify for the new Greener Vehicle 100 per cent discount from the London Congestion Charge that was introduced on 4 January 2011.

      Hope that answers your question.

  59. is it possible to tow a trailer or carvan with the auris hybrid – or fit a bike rack + lighting board to the rear of the vehicle? ie not using a roofrack bike mount!

  60. Hi there, how can I get at least 60mpg on average driving on motorways. I usually get up to 409 miles with full tank fuel. Thanks.

    1. Hi Darren,

      Sorry for the delay in answering your question. I can now give you some best practice tips to help you achieve better fuel economy on motorways:

      – Ensure all tyres are correctly inflated to the correct pressure
      – Keep to speed limits and maintain steady speeds. Avoid the yo-yo effect of surging and sharp braking.
      – Anticipate road conditions in order to avoid sudden braking and acceleration.
      – Gentle and early braking boosts regenerative braking, resulting in EV mode being able to operate for longer periods.
      – Make use of ECO mode.
      – Remove unused roof racks, boxes, or bike racks.
      – Remove anything you don’t need from your boot, as the excess weight will also have an affect on your MPG.

      Also, here are a couple of tips for when you are driving around town:

      – Maximise the use of EV mode.
      – If traveling down a hill, encourage regenerative braking so that the maximum benefit of the electric motor can be used for the ascent.
      – Use gravity and momentum in EV mode.

      Hope these tips help you on your travels. Be sure to let us know how you get on.

      Thanks.

    1. Hi Paul

      The Auris Hybrid is capable of going up to 1.2 miles at speeds of up to 31mph using the electric motor alone (EV mode). However, you’re not limited to using EV mode just once in a single journey: when you drive normally using the petrol engine, the regenerative braking process will channel energy back into the battery that powers the motor, meaning that you can keep on using EV mode at intervals – the battery won’t go flat while you drive. If the battery is low on charge, the engine will seamlessly kick in and the regenerative braking process can begin again.

      I hope that answers your question.

    1. Hi Arsiji,

      The hybrid battery is designed to last the lifetime of the car, depending on how the car is driven and maintained. The hybrid battery is also covered by an 8 year/100,000-mile warranty (whichever comes first). Should you need to replace it outside of this period, a replacement battery currently costs £722.73 (excluding VAT and fitting)

      For more details about the complete cost including fitting please contact your local Toyota Centre.

  61. I’m impressed with the fuel economy figures, however, I do a lot of small journeys – what kind of figures would I expect, is this still practical or has the car been designed for motorway use.

  62. Will the Auris Hybrid be excempt from the new rules that are in force for the congestion charge from 2012.

    1. Hi Linda,

      Thank you for your question. The new Greener Vehicle Discount (GVD) comes into force on 4 January 2011, and we are pleased to tell you that the Auris Hybrid will be eligible for this 100% discount from the Congestion Charge. Further details can be found here.

      Thanks.

      1. Hi Robert,

        Thank you for your question. Auris Hybrid is fitted with Vehicle Stability Control (VSC), Traction Control (TRC) and Hill-start Assist Control (HAC) as standard. These are permanent features and cannot be switched off.

  63. I am about to take delivery of an Auris Hybrid, and shortly intend taking it to France on leave.
    Can I use E10 fuel, which is becoming more and more readily available throughout?

    1. Hi Mr. Cameron,

      Thank you for your question. I’ve check with our technical team and they’ve informed me that commercially available E10 fuel (a blend of petrol with 10% ethanol) can be used in an Auris Hybrid, although it is not suitable for all Toyota vehicles. An ethanol blend greater than 10% is not approved.

      Enjoy your trip to France – and let us know what you think of your new Toyota!

    1. Hi David,

      The hybrid battery is designed to last the lifetime of the car, depending on how the car is driven and maintained. The hybrid battery is covered by an 8 year/100,000-mile warranty (whichever comes first). Should you need to replace it outside of this period, a replacement battery currently costs £721.46 (excluding VAT and fitting)

      For more details about the complete cost including fitting please contact your local Toyota Centre.

  64. If the car is not driven for a period of time Eg.2 weeks does the battry go flat ? Also does it always come as an automatic. i.e this never needs to be specified ?

    1. Hi David,

      In answer to your first question, the Hybrid Synergy Drive battery does not go flat – it is charged as you drive and is designed to be charged and discharged regularly, so leaving it for 2 weeks will not damage it. The 12v battery, however, is like that of any other car and will go flat if not used for some time. To confirm, the Auris Hybrid won’t be any worse than another car at starting up after two weeks – in fact, if the hybrid battery has charge, it may be better.

      With regards to your second question, yes the Auris Hybrid is automatic, in a sense: it has E-CVT transmission (Electronic Continuously Variable Transmission). This enables a smooth transition between the motor and the engine. For a fuller explanation, please see here (N.B. Explanation refers to Prius, which also has E-CVT transmission)

      The Auris Hybrid is only available with E-CVT transmission, so your wife will definitely be able to drive an Auris Hybrid and any other Toyota car with E-CVT transmission on her automatic licence.

      If you have any further questions please ask.

      Thank you

  65. Can the hybrid Auris tow a small trailer carrying an electric mobility scooter? This would be for a few hundred miles per year. This car would suit me perfectly if I can attach a tow bar. Thanks. Raymond

    1. Hi Raymond,

      Thank you for your question. Like the Prius, the Auris Hybrid is not designed for towing. This is due to a combination of the lightweight Hybrid Synergy Drive powertrain and the position of the hybrid batteries.

      For conventional cars to be capable to towing, the rear of the chassis has to be strengthened to prevent any damage that may be caused by pulling additional weight. Due to the positioning of the hybrid batteries in the Auris Hybrid (and Prius), the rear chassis cannot be strengthened.

      I hope this answers your question.

    1. Hi Keith,

      Apologies for the delay in getting back to you.

      The Auris Hybrid has a boot capacity of 227 litres with the rear seats up, and 702 litres with the rear seats down. Hopefully this will give you an idea for your golf clubs and trolley, but if you’re still not sure take them with you to your local Toyota Centre and try it out for yourself.

  66. I’m looking forward to replacing my 4-year old Prius with a UK-built Auris hybrid next April. These comments are very helpful.

    The Auris HSD brochure shows an optional DAB radio (not sure which page, sorry) but this isn’t costed in the price list. Any idea of the cost?

    1. Hi Mart,

      Apologies for the delay in getting back to you. It’s great to hear that you’re considering an Auris HSD! There are two optional DAB radios, priced at £278.30 and £379.45 (both including VAT but not fitting, which varies by Centre). To find out more about their specifications, please contact a Toyota Centre. Thanks for getting in touch and don’t hesitate to get back to us if you have any further questions.

    1. Hi Dave,

      The heating and air condition unit actually has its own separate motor that powers it which doesn’t require the combustion engine to be running.
      So you would be able to use it as normal in EV mode, providing that the coolant used to regulate the air temperature is sufficiently heated. If the coolant isn’t up to temperature, then the engine would kick in to heat it. Once it has been running and has reached the required temperature, you will be able to switch into EV mode and have the heating/air condition running.

      But you should bear in mind that using the heating/air condition in EV mode will have an affect on the range and speed that you’ll be able to travel. To find out more about Hybrid Synergy Drive system in the new Auris HSD click here.

      Hope this answers you question.

  67. I was wondering which version of sat nav interface is fitted to the Auris hybrid. Is it the same interface that is on my 2007 Avensis with the black touch screen buttons or the more up to date silver button version as on the 2010 Prius?

    I have seen two different official Auris Hybrid brochures which show the two different versions fitted.

    1. Hi Brian,

      Good question. There are three possible sat nav systems available for Auris Hybrid (all of which are pictured in the brochure), two for third-generation Prius and I’m not sure how many for the Avensis, so I’m going to have to do a bit of digging here – I’ll get back to you as soon as possible.

  68. can i have a t4 89 with nav pack? if not why not. also claims to have a usb and ipod interface where is this if nav pack is fitted?

    1. Hi Mark,

      I’m afraid the Navigation pack is only available on the T Spirit grade. However, two navigation systems are available as options for the T4: TNS410 (detachable) and TNS510. Both are similar in functionality to the Navigation pack system, but do not include a parking aid system.

      The parking aid is not available as a standalone option; however, the good news is that there is an optional Protection pack which includes the parking aid system. In short, you can still have both sat nav and the parking aid with a T4.

      The USB and aux-in ports are located in the glove compartment regardless of whether or not you have optional navigation fitted.

      For full spec and pricing details, please contact a Toyota Centre. Thanks for getting in touch.

      1. Quote: “The USB and aux-in ports are located in the glove compartment regardless of whether or not you have optional navigation fitted.”

        This is all very confusing. If so, then why didn’t my T-Spirit with Sat Nav come with both USB and Aux sockets?!?

        1. Sorry for the confusion, Michael – I was referring to the T4 specifically, as that was what Mark had enquired about.

          What I said to you before still stands: a T Spirit with the Navigation pack has aux-in but no USB. This is because of logistical and technical incompatibilities, the specialist has informed me; it is not Toyota GB’s choice of spec but one determined by the factory.

          I believe that the root of the incompatibility lies in the fact that the navigation system that comes as part of the T Spirit-only Navigation pack is based on an integrated hard disk drive system. (This is different to the retrofit optional nav systems available for the T4, but to what degree I’m not sure; if you’d like me to dig into it, I’ll consult the technical department next week.) Data stored on a USB drive cannot be read by, transferred to or stored by this integrated hard disk drive system, therefore the port is not installed.

          When I replied to you before I made the mistake of implying that you could retrofit the iPod integration kit – this is not the case, unfortunately, as it is a factory-fit option. However, you can still connect an MP3 player via aux-in.

          I hope that’s clarified things but let me know if not!

  69. Hi there, I have been driving my new Toyota Auris for almost 3 weeks and done almost 2000 miles on it. I did alot of motorway driving and recently been to Manchester. It only covers me 250miles for 20 fuel, full tank is about 42 pounds on fuel. Which only cover maximum of 550 miles, How do I achieve 700 miles at least? If the fuel shows on the last bar, how many more miles can I drive?

  70. 3 questions: I fell in love with the auris hybrid after a test drive. I’m excited about good eco technology. But wish to know a few things.
    1. Are there any plans to add a solar panel on the roof?
    2. Can the battery be easily upgraded in a few years when battery technology gets better or convert it to a plug in version.
    3. When the auris is in power mode, what do the performance specs change to (BHP, torque, 0-60)
    Thanks
    J

    1. Hi Jonny,

      What can we say – we love it too! To answer your questions:

      1. No, Toyota currently has no plans to offer a solar roof, but I’ll make sure your feedback is passed on.

      2. No – the technologies utilised in the nickel metal hydride batteries found in Auris HSD and Prius and the lithium ion battery found in the plug-in Prius PHV concept are completely distinct. Each generation of Hybrid Synergy Drive technology has brought with it a different size and shape of battery – see this picture from this year’s Geneva motor show for an idea – therefore a straight swap would not be possible.

      3. The performance specs you mention won’t change according to the mode – the official DIN hp, torque and 0-60mph figures quoted are the maximum outputs. The main difference you’ll notice when in PWR mode is the responsiveness of the throttle.

      I hope that’s clarified things for you. If you have any further questions, please do let us know.

      1. Thanks for your reply Melissa. But that was just what I didn’t want to hear. I can’t wait to buy my first hybrid car but I think they need to get a bit better first. There are some pretty awesome cars in the 20k price bracket. To compete with that, I feel the auris needs to do more like 100mpg through an extended electric power source like the plug in or a solar input, or at least be easily upgradable when battery technology improves. Toyota have had 12 years of hybrid research to streak ahead in this market but I fear that Volvo may be the guys to beat with their new C30 hybrid in 2012 which may leave the auris behind.
        The other option would be to allow the auris to become a sporty animal and get 180bhp when you turn the power mode on. The 1.8 litre VVTi is quite capable of that, and it would make the auris easily better than the other new eco diesels that are cheaper and capable of 70-80mpg but totally uninspiring when you put the foot down.
        Alas I will have to put my dreams on hold and wait for you guys to make it a little bit more incredible and I will be first in the queue.
        Please pass my thoughts on to anyone that can make a difference
        JB

        1. Will do, Jonny – thanks so much for the detailed feedback.

          However, if higher mpg and long-range EV mode is what you’re after, it’s definitely worth holding out for the plug-in Prius PHV. A global lease programme is currently running but the car will go to market in 2012, with 108.6mpg and 59g/km CO2 emissions. You can see a video review of PHV here.

  71. Hi,

    I’ve got a question about the security system/alarm fitted to the Auris Hybrid.

    I’d like to have Automatic Door Locking and Passive Arming enabled when I take delivery – Can this be done on the Hybrid?

    Regards,

    Michael

  72. What are the prices of the other options. Most do not have a price displayed. What are the relative specifications of the different navigation systems shown in the brochure please and are these options available on the T$ and not just the Tspirit which is listed and very pricey ! Are you going to offer some nicer colours ? Two white – yuk. Black is awful to keep clean. Silver disappears in fog. How about red, yellow or something light but colourful ?

    1. Hi John,

      The TNS510 system as seen on page 31 of the brochure is definitely available for the T4. As for full details of option specification and pricing, you’ll need to chat to someone at a Toyota Centre – only they have full access to the relevant system I’m afraid.

      As for exterior colours, have you seen Ixion Blue and Dark Blue? If you visit http://www.toyota.co.uk/aurishybrid and hit ‘Configure’, you’ll be able to see the car in both colours. They’re also visible on page 27 of your brochure.

      I hope that’s helpful.

  73. I ordered a Auris HSD with Sat Nav at the end of July, was told two weeks ago that it would still be 6 weeks before I got the keys. :0(

    I am really looking forward to getting it, but I really hate waiting.

  74. I’ve got a T-Spirit Auris HSD on order, together with the additional Sat Nav Pack.

    Please can you confirm that the USB and Aux-In sockets (in the upper glove box) will still be installed and function in this configuration ie T-Spirit with Sat Nav Pack.

    Many thanks,

    Michael

        1. Hi again Michael,

          I spoke to a specialist and he told me that while there is an aux-in jack, there is no USB port. It may be worth noting that a USB port could not be used to transfer data (such as mp3s) in or out of the hard disk drive system. However, you’ll still be able to play music in your Auris HSD if you have an iPod – there is an iPod integration kit available.

    1. Hi Vincent,

      You can drive using the electric motor alone (EV mode) for up to 1.2 miles at speeds of up to 31mph. However, you’re not limited to using EV mode just once in a single journey: when you drive normally using the petrol engine, the regenerative braking process will channel energy back into the battery that powers the motor, meaning that you can keep on using EV mode at intervals – the battery won’t go flat while you drive. If the battery is low on charge, the engine will seamlessly kick in and the regenerative braking process can begin again.

      I hope that answers your question.

    1. Hi Brian,

      Yes, both Toyota hybrids – Auris HSD and Prius – are available through Motability. For full details, please click here.

      Both hybrids have a single transmission option which is eCVT (Electronically-controlled Continuously Variable Transmission). This means they have no gears and no clutch, and so are very similar to a standard automatic to drive.

  75. I drive a 2002 Corolla T3, and only use it once a week for a 3 mile return journey (6 miles in total – 85% at 40-50mph, and the rest at 30mph). Would my type of journey affect the effectiveness of the Auris Hybrid’s electric mode as it’s not getting long enough to recharge the battery, and therefore I would not get the published fuel economy figure of 70+mpg, and be more reliant on the petrol mode?

    1. Hello Mrs. Sutch,

      The electric motor functions in a number of ways. One way is to enable you to drive for 1.2 miles using electric power alone, at speeds of up to 30mph (using EV mode). Another way is by providing extra power to the engine during acceleration. What both of these things mean is that even if you drive at or over 30mph on all your journeys, you will still benefit from the electric motor and achieve good fuel economy.

      Secondly, there’s no need to worry about the battery getting enough charge. Whenever you brake or decelerate, the motor acts as a high-output generator and energy is channelled back into the battery, thus keeping it topped up. This is known as regenerative braking. This occurs during normal driving so there is no need to adapt your driving style.

      Finally, there are many factors that affect fuel economy, from tyre wear to ambient temperature to air conditioning usage – though EV mode and regenerative braking will of course help! Perhaps the best thing would be for you to test drive the Auris HSD on your three-mile route, so you can try out the different modes and see what mpg you achieve? You can find your nearest Toyota Centre here.

      I hope that’s helpful. Please feel free to get back in touch with any further questions.

  76. My salesman told me to drive in Eco mode but in the book it says only to use it when braking and accelerating a lot I assume I should use it when I am in a long traffic jam stopping and starting all the time. On the motorway driving constant I have not used any buttons (execpt when overtaking) What is correct regarding the eco button. confussed??

    1. Hi Jean,

      Sorry to hear you’ve received seemingly conflicting information. Essentially, driving in ECO mode helps to maximise your fuel efficiency by reducing your overall power output. It does this by cleverly adjusting things like air conditioning and throttle response. It’s certainly useful if you’re in a traffic jam, but this is by no means the only time you should use ECO mode.

      You certainly won’t damage the car by changing mode or driving in the ‘wrong’ mode – there’s no such thing – so I would experiment with ECO, PWR and normal (no mode), and see what feels best. How are you finding the Auris HSD so far?

  77. What are order lead times like ?
    It seems the model options are limited which should mean you are able to fulfill them out at fastish rate ?
    Plus the short “food miles” on the factory to customer…

    So an order placed Oct 1 could be keys in hand when ?

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