We welcome hearing from existing and prospective Toyota owners on the Toyota Blog. However, if you have a particular concern or query about your vehicle, or a vehicle you intend to purchase, you can contact us in the following ways:
Toyota Centres and Toyota Service Centres
Our nationwide network of Toyota Centres and Toyota Service Centres will happily answer any questions and address any queries you may have.
To find your local Centre, please click here.
By telephone
0844 701 6202
Opening Hours:
8:30am – 6:00pm Monday – Friday
9:00am – 1:00pm Saturday
The Toyota Contact Centre is able to provide information and support to resolve your query quickly and effectively. Please note: calls to and from Toyota (GB) PLC may be monitored or recorded and will be charged at local rate, but some service providers may charge more.
Online
If you have a concern or specific complaint that you would like to be addressed by Toyota (GB) PLC, please email Toyota’s Customer Relations team via the contact form below. All messages are read and directed to the appropriate department. Please allow 72 hours for an initial response.
By post
If you would like to write to Toyota (GB) PLC, please use the following address:
Toyota (GB) PLC
PO Box 814
Portsmouth
PO6 9AY
United Kingdom
Please note that the Toyota Blog is a publicly available website operated by Toyota (GB) PLC to publish information and engage in discussion about Toyota products, where appropriate. Although we welcome user comments and suggestions to the blog, we reserve the right to remove inappropriate posts without notification.
No matter which contact method you choose, we look forward to hearing from you.