New Prius – everything you need to know

July 27th, 2009 Simon Rutherford

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You may have noticed that we have introduced a Q&A section on toyota.co.uk.

This was partly inspired by the huge variation of questions raised by customers during the last few weeks. We also introduced a facility for customers to ask their own question, and these will be posted below, along with the answer from Toyota.

On 5 August 2009, we announced the introduction of the LED Technology pack option here. Check it out if you have any questions about this pack. For everything else, this is the place.

The following topics have already come up:

PRODUCT:
- Customisation: options, availability and costs (including audio; roof rack, cycle rack, towbar; leather)
- Difference between second-generation Prius and new third-generation Prius
- Wheel size
- Miles per gallon
- Satellite navigation
- Bluetooth and phone sync

TECHNOLOGY:
- How a full hybrid works
- Battery charging
- Battery lifespan and replacement

COMFORT:
- Heated seats
- Cold weather driving

MAINTENANCE:
- Servicing: frequency and costs

GENERAL:
- Delivery lead times
- Depreciation
- Warranty
- Road tax
- Insurance

Thanks for all the interest in the new Prius.

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2,992 Responses to “New Prius – everything you need to know”

  1. luci wigmore says:

    I drive an ’08 prius. WIll this be recalled?

  2. mrs smyth says:

    does the t spirit come with a DAB radio?

  3. david tunstall says:

    ordered 4 jan 2010; delayed?
    when do Li ion batteries come in?

    • Ben says:

      David,

      Li-ion batteries are currently being tested but aren’t expected to go into production models for quite some time.

  4. Keith Gallop says:

    I am considering the New Prius as my next company car.

    The pre-budget statement said that electric cars would be exempt.

    Will this include the Prius?

    • Brian says:

      The Prius is not solely electric, it is a hybrid, so it won’t qualify for electric vehicle exemptions.

      However, as a company car as the employee you benefit from a low 10% benefit in kind on which you pay tax, and the company gets 100% relief against profits for tax.

    • Steve Brunt says:

      Hi Keith,

      Ref a Prius as a new car. The 10% tax will stay for at
      least another 2 years. I have a fully funded company Prius along with fuel which is provided and I am currently saving almost £200 per month on my monthly BIK tax bill compared with my previous VW Passat diesel.

      • Brian says:

        Steve

        Have you considered whether the fuel is actually costing you more in tax than it would if you paid for the private fuel yourself? That is often the case, unless you are doing high private mileage, and taking into account the fact that the Prius uses it so efficiently so paying for private fuel wouldn’t cost you as much anyway…

        Brian

  5. Alison says:

    Hi, I took delivery of my new Prius on Friday and I’m very pleased with it with the exception of not being able to connect my Samsung G600 using the bluetooth connection. Any idea why and what I can do to fix the problem ? Thanks.

  6. Safraz says:

    I want to know I order my prius in december 2009, but is it too late now to fit the LED lights with dusk sensor or LED PACK

  7. Muhammad Malik says:

    Hi, I have recently ordered Toyota Prius. 2009 Model. and the delivery date is first week of March
    I want to know does this Model also has the same braking problems or gas pedal problems like what is happening with current new modes, as Toyata recalling lots of its cars in Japan???

  8. laura wheeldon says:

    what are the features? is their heated seats? does it have a cupholder? that sortastuff. because i am doing a review of it . thx laurax

    • Brian Gooch says:

      How can you be doing a review of it if you don’t have access to one to be able to answer these questions yourself?!

    • David says:

      Their is four cuphoders and two plastic bottle holders and all sortsastuff, Laura.

      Your readers probably don’t need to know much more than that.

  9. jane says:

    I thought it was 8 year warranty

    • Ben says:

      Jane,

      Looking at the website, I see:

      Five Year Hybrid Powertrain warranty
      Three year / 60,000 mile mechanical warranty
      Three year unlimited mileage paint warranty
      Twelve year unlimited mileage anti corrosion perforation warranty

      Hope that helps.

  10. Paul Cooper says:

    I have seen on the internet, that there is a radar based cruise control. Is this available in the UK, and If (as I plan to ) order the T Spirit, is this standard ?
    Thank you

  11. andrew bottomley says:

    can I put cycle a cycle carrier on a 2010 Prius?

  12. Craig Blackmore says:

    I have some winter tyres for my Corolla Verso and was wondering if they could be used on a Prius; tyre specs are Firestone Winterhawk2 205/55 R16. Thank you

    • Ben says:

      Craig,

      The Prius is available with 15″ or 17″ wheels, so i can’t really see a 16″ tyre being of much use to you.

  13. MK says:

    Can anyone help. I took delivery of Prius T Spirit last Thursday. Did not notice until this morning that the “T Spirit” lettering grade is missing from the back of my car. All I have on the left hand side is the lettering “Toyota”. Rang the dealer and he said it should be there as it is factory fitted. Oh dear…quality control at its best. How can the dealer miss it in the PDI as well? Any Prius owner having similar issues??
    Thanks

    • Alan Stockley says:

      I was at the Dealership yesterday, and I understand that it is new policy to omit the model number on all models not just Prius. This is being done by other motor manufacturers as well.

    • John Jackman says:

      Hi MK

      See comments from Phil Shenton below (dated 3rd Feb)

      • MK says:

        Thanks Alan and John. Your replies have re-assured me of Toyota quality and piece of mind for me. Shame my dealer sale person haven’t a clue of the new badging policy.
        Cheers

  14. John Bowie says:

    I’ve heard that “hybrids” are town cars and unsuitable for regular motorway use. I do 12-15000 mile pa inc 6-7000 motorway. Am I better going for a 2.0 Diesel? John

    • Brian says:

      Your question is obviously subjective, so no-one can give a definitive answer. “Better” can be measured in so many ways. However, a number of Prius drivers on online communities who do a lot of motorway driving are more than happy with the results, not only in terms of efficiency but also the smooth, relaxing drive that the Prius is.

    • Ben says:

      John,

      I think you partially answered your own question. You clearly believe that motorway driving applies to no more than half of your mileage, so you do most of your distance on “urban” roads which are more suited to a hybrid.

      With mostly motorway driving, my father in-law gets about 60mpg out of his.

  15. BARBARA FIELDING says:

    just bought a prius can i drive it the police say i can’t cause of the problems that have been found and my insurance will not cover me

  16. John Jackman says:

    Well said Peter G.
    I entirely agree with your comments and hopefully if other owners also take the trouble to add support the Press may begin to take a balanced view rather than supporting the mass hysteria that is being generated at the moment.

  17. Ray McFarlane says:

    will a recall in uk happen for Prius brake pedal as requested in USA?

  18. Mr Michael Spooner says:

    when will the front parking sensors be available for my Prius Spirit ?

  19. Peter G says:

    Goodnesss! Your MD took a hammering on the Today Programme. In the interests of moderating the issue I’ve emailed this to them:
    .
    I have a 4 month old Prius. The issue with the brakes is that when decelerating gently, the car uses electric regenerative braking. On encountering a slippery patch, the car switches to mechanical anti lock braking. The driver feels a slight lurch and a change in brake pedal feel as this happens.
    .
    I found this slightly odd the first time it happened, but soon got used to it. It does not occur when braking hard because in that instance the car is using its mechanical brakes anyway. It does not affect the car’s overall stopping distance.
    .
    I’m not worried about having it fixed, and if offered a fix I would want to be reassured that the car’s ability to generate electricity from wasted braking energy is not compromised by earlier intervention of the mechanical brakes.
    .
    Peter Gledhill

    • Jay says:

      Peter,

      I was aware of this phenomenon well before I got my T3, basically the prius chat forums in US were buzzing heavily since January 09 regarding this topic. Also I agree with your view that this is something we can live with if regeneration capacity is compromised when fixed.

      However, Toyota Motor Corp. spokeswoman Ririko Takeuchi’s admission that they discovered (and fixed) an issue with ABS makes me wonder whether there was another issue. Furthermore, during snow last month, I did notice that ABS was not as effective as it should be, certainly my parners 3 yr old nissan micra seem to be much better. So I think what we require is a proper clarification from Toyota UK regarding this.

      I do however understand Toyota UK would be overwhelmed with support issues these days when every dick & harry who wanted to get at Toyota (for making superb cars like the Prius) seem to be making a big fuzz over the recall.

      Thanks
      Jay

      • Peter G says:

        Jay, as you say, it’s typical of modern journalism to give the hype but not the facts. I’ve read at least one article that says the problem is exactly as I’ve described, but others that are much less clear.
        .
        Performance in snow is probably not the best comparison of anti lock systems as snow introduces several confounding factors. I have to say that when braking hard, the Prius has the most powerful brakes of any vehicle I’ve driven.

  20. AL says:

    Is there any news regarding the update of the navigation data on the new Prius?

  21. MR ROY ENOCH says:

    Very interested in the PRIUS but very disapointed when I read that in EV MODE and with a fully charged battery is onlt 1.2 miles. Is there any method to increase this distance. Surely this is a priority city millage with zero immisions.A lovely car but to expensive reduce spefication alittle offer them as extras and I would buy one tomorrow

  22. MR ROY ENOCH says:

    Can you have CRUISE CONTROL fitted to a PRIUS T3 by a dealer and hoe much would it cost.

  23. aston webley says:

    I am worry about the problems toyota is having and the braking problems on the prius

  24. Stewart says:

    is it 100% write down for Ltd Co

  25. Richard Samuel says:

    Is there a choice of interior colour? If not, is the light grey and black combination shown in your website gallery the combination on offer? Is it possible to get a Spirit with 15@ wheels but without the solar sun roof? And is it possible to get dusk-sensing lights without buying the LED package? Thank you.

  26. norman bell says:

    do I need to contact my suplier about my prius Toyota !

  27. Jay says:

    Hi Melissa,

    I am very keen to know your reply to part 1 of Stephane’s question regarding Toyota UK’s ETA on fixing Prius ABS issue.

    Thanks!

  28. Stephane says:

    Hi Melissa,

    “Toyota Motor Corp. spokeswoman Ririko Takeuchi said Thursday that Toyota discovered there were design problems with the antilock brake system and corrected them for Prius models sold since late January, including those being shipped overseas.”

    Which is a good news for new owners… but communication seems far far more evasive about retrofitting the fix to car affected… I know that the recall/customer relation department is very busy for the moment but do you have any ETA for a recall regarding this issue?

    Now on something completly different, I noticed that UK T Spirit are currently delivered with (at least) GPS 2009/2010 Ver.1 and CDDB 01727. Any upgrade for earlier adopter stuck on 2008/2009 Ver.1 and CDDB 01029?

    Also, while GPS update once/twice a year is totally acceptable, new CDs are released weekly and CDDB, by definition, is a very dynamic database. Any chance of Toyota release a self upgrade mechanism (via the Firewire port behind the screen, or a self burned DVD for example)?

    Thanks,
    Stephane

    • Stephane says:

      Hi Melissa,

      Another question about the Toyota management of the ABS issue. Why Toyota denied any knowledge of the problem for so long, until pushed (hard) by US and Japan authorities, while in the background have developed and released a new ABS for car shipped from January…
      It dents the trust relationship between customers and providers. Cars are full of electronics, codes have bugs, problem happens. We all know that, and I don’t have any problem with it as long as my provider tell me (regularly) “We found that issue, fix released, come and upgrade”. What we need to re-establish trust is transparency not denial… (Just my two cents)

  29. brian l says:

    As part of the TV news reporting of the recall on several Toyota models as a result of instances of accelerator sticking mention was also made of a potential brake problem with the Prius. Can you confirm that this is the case, if so which models are involved and if I need to take my car to the dealer immediately for a check of the braking system?

    • Brian, my apologies for the very late reply to your question. You should have now received a letter notifying you of the voluntary recall. Please let me know if not. If you have any questions or concerns about the recall, please ring our Customer Relations team on 0800 1388 744.

      Sorry once again for having missed you.

  30. brian l says:

    Has anyone else noticed that in Toyota’s latest TV advert it’s a case of “don’t do as Toyota does, do as Toyota says”. The Prius shown in the advert has both the solar roof AND alloy wheels, something that Toyota says is not recommended!!

    Having now done over 3000 miles in my Prius, I’ve managed to quieten most of the rattles and other unwanted noises. Fuel consumption is c.58 mpg overall and is usually better in “normal” mode than economy (by anything up to 2 mpg) which, in turn, is better than using the cruise control (when conditions permit), again by another 2 mpg or so (based on averages from multiple similar journeys over the same route).

    • Alan says:

      Are you sure the alloys were the 17 inch ones? Even the 15 inch wheels provided on Tspirit with solar roof (and the T3) are alloy under the plastic covers. Maybe they took them off for the advert?

  31. graham ives says:

    can roof bars and a load be carried on the prius please?

    • Brian says:

      Yes! This has been covered already on this blog, if you use CTRL+F. There are official Toyota bars, and if not already available for the new Prius no doubt the manufacturers of generic bars available in Halfords, etc will soon have fittings suitable for the 3rd Gen as they did for the 2nd.

  32. Graham Bewsher says:

    Can rear parking sensors be added to a T Spirit by the dealer after delivery.

  33. j.a.weaver says:

    accelerator problem. what is status?

  34. Syafiq says:

    Your question
    What is the max speed of this car (Toyota new prius)

  35. Syafiq says:

    Your question
    What is the max speed of this car (Toyota new prius)

  36. Phil Shenton says:

    Finally collected my new prius T spirit with the a moon roof after waiting 6 months. Noticed no model badge on the tailagte, Reported to the dealer who said Toyota no longer fit the Model badge. Thought this was strange but would like confirmation of this new policy.
    +

  37. Graham Winyard says:

    I need a conformity certificate for my Pruis to renew my Alternative Fuel dicount with TfL. I seem to remember being abl to donwload it last time. What is the simpest way of getting one please?

  38. Peter Oates says:

    What weght can the car carry? 4 adults plus 4 golf bags and small bags of clothes will fit in space but will combined weight be too much?

    • Brian says:

      Peter
      When we go camping we have 2 adults, 2 children, back seat and boot stuffed as full as possible, loaded roof box and bike rack strapped to the back with 4 bikes. It takes a bit more energy to get & keep the car moving(!) but it still copes fine with motorways, hills, etc. Admittedly we haven’t done it with the new 3rd gen Prius yet, but did a number of times with the 2nd gen.

  39. Sayyid says:

    Do you have hybrid cars in small sizes?

    • Brian says:

      Sayyid
      I believe that a hybrid Auris was unveiled stateside last month, expected to be available in the UK around the end of the year?

  40. david harrison says:

    what is the max towing weight of the prius? and how suitable to tow trailer tent mgw 1000kg ,thanks d harrison.

  41. Joe Buchan says:

    I have a recommendation for the next generation Prius.

    I’ve found a minor but annoying design fault in the rear window wiper. It’s snowing here in Scotland at the moment and when I wipe my rear window it just pushes the snow down onto my back spoiler blocking my rear vision. If the wiper moved from bottom to top instead of top to bottom the snow would be wiped completely off the vehicle.

  42. John says:

    Hello,

    Due to the likelihood of car tax increases I am toying with replacing my 10 year old Corrola which has never let me down :) with a Prius, which in body shape is the spiritual successor.

    My budget won’t stretch to a new one, so I am thinking of one around 3 – 4 years old. The intelligent Park Assist is something that impresses me and I am aware that it was standard on 2007 and later T-spirit models. I am also aware that it was an option for 2006 T-Spirit models. Unfortunately there seem few around where the original purchaser selected this option. I see that the question was asked on 24 January 2010, but no answer has been forthcoming, so I’ll ask again, is it possible to retrofit IPA please?

    • Hi John, according to our Technical Department it is possible. However, they warn that the total cost of adding IPA may be prohibitive. You may be better off seeking a car with IPA already fitted – although I do understand they are hard to come by.

      • John says:

        Thanks for this – so I take it that means more than the £400 for the option when new?

        In many cases the jump in price between 2006 and 2007 models puts the latter over my budget – probably because of IPA. I am in no immediate hurry and just plan to keep looking until the right car comes up. Hopefully those planning to upgrade their Prius in March won’t be put of by what seems to me overhyped negative press coverage regarding seems to be a software glitch, meaning increased choice for me ;)

  43. Dan says:

    What is the annual road tax?

  44. Chrys Ashworth says:

    could you please give me a price for th Prius T Spirit with solar roof for export to North Cyprus, will not be driven in UK, thank you.

  45. steve north says:

    what is the BIK value for the Prius at the 20% tax band please?

    • Brian says:

      Steve

      The BIK will be 10% of the list price of the relevant model, including whatever extras are fitted.

      For a 20% taxpayer the tax cost will therefore be 2% of the total list price.

      • John says:

        And of course an employer would, under current legislation, be entitled to a 100% tax allowance on the purchase of a new Prius. The same applies to a Sole Trader.

        • Brian Gooch says:

          In reality a sole trader is unlikely to get 100% tax relief, because there will nearly always be a restriction for private use of the car. Only if they could show that they never used it for private purposes would they get 100% relief.

          Having said that, they will still get a business use proportion of 100%, rather than a business use proportion of 20% or 10% which would be the case for most cars in the year of purchase

  46. Patrick Taylor says:

    I have a caravan weight 1104kg would this vehicle tow it legally

    • Peter G says:

      Legally, not a problem. Mechanically, there are major issues; the Prius can’t tow.

      This thread is getting a bit unwieldy, but if you press CTRL+F then type “tow”, your browser’s search function will reveal the previous 52 references to the word

      Pete

  47. Javed says:

    I got 52 plate toyota Prius which I can’t get it started I think HV battery needs recharging. Can it b recharged or do I have replace HV battery. What would you suggest could go wrong???
    Thx..

    • Ben says:

      Javed,

      The high voltage battery should be recharged during normal driving. Consult with your local dealer if you feel you have any specific technical issues.

      • Graham Bewsher says:

        Ben
        This raised a question in my mind. If the HV battery is “flat” can the car be “started” using the conventional 12v battery so that the car can move and then start to recharge the HV battery ? Or does everything revolve around the HV battery ?
        Graham

        • Hi Graham,

          Apologies for the late response on this. The answer is yes: the car will start using the 12v battery if the nickel hydride battery is completely discharged. As you thought, driving using the 12v battery and engine will then charge the nickel hydride battery.

  48. bill says:

    it is true that after 100 000miles the batery must be replace for new ?

  49. Pete Howarth says:

    What is the boot capacity in litres ?

  50. p e twyford says:

    we have seen a futureistic new shape prius on the internet
    when will it be avilable?????

  51. dave says:

    are you able to tow a trailer with the hybrid, and if so what is the towing wieght limit.

  52. Tom Abbott says:

    Can I purchase mud flaps for my 2010 Prius and get them shipped to the U.S.A.? Toyota does not stock or sell them here. Many thanks!

  53. Joe Buchan says:

    Does the T4 Prius have only 1 reversing light or has one broke?

    • DavidMG says:

      Yes, just one reversing lamp – and just one rear fog lamp.
      2nd gen had two of each – a regrettable cheapening of the Prius!

  54. Peter G says:

    Crash tested?
    .
    Well, not sure if I’m the first to try out the Gen3′s crumple zones, but yesterday, I was following a large van at about 30mph when the van braked sharply, then immediately put his reversing light on and reversed briskly in to the front of my Prius.

    I later learned he was collecting charity clothing bags that people leave on their doorsteps. He was driving along looking at doorsteps, and had spotted a bag, overshot, and then reversed to be in the right place to pick it up, having not noticed I was behind him. The driver is a gentleman who doesn’t speak English and has only been in the country for a few weeks. His boss tells me that he says I drove in to him, so the insurance claim is going to be messy, but I do have a witness, a man who would have been stepping out to cross the road if my Prius hadn’t been in his way.

    Back to the Prius- I didn’t feel a thing- the front bumper absorbed the entire impact of a large van dong 5mph. The van’s rigid steel bumper was undamaged. It hit the Prius across the grille, just above the main part of the Prius bumper structure, but despite this the damage was contained in the front plastic moulding. No lights were broken, the bonnet still opens and shuts. the headlamp beams appear to be still more or less aligned.

    It seems the brochure’s claim that the car is designed for minor collisions to be easily repairable is true, although North Herts Toyota are preparing an estimate at this moment, so I’l let you know what transpires

    Pete

  55. Jean Pickering says:

    Do you have a list of mibiles that are compatable with the Prius T Spirit navigation system?

  56. phill says:

    can you get this on motability/

    • Brian says:

      Phill
      Try CTRL+F then “motability” – you’ll find that this question has been answered a couple of times already on here

  57. w Ijioma says:

    Is it OK to buy a Prius at this time – Several other Toyota modals have been recalled.

    • Hi there,

      Although a number of models have been recalled in the USA, the UK models affected have not yet been confirmed. We will post further information when it becomes available. For the official Toyota GB statement, please read this post.

      • Brian says:

        I believe that the problems affect models manufactured in the USA and Europe. All UK Prius are currently built in Japan.

  58. Dylan says:

    As environmental impact is almost soley measured by CO2 emission, what is the total CO2 produced by the production of a car like this? Disposale of a car like this must be hard without causing damage. Please could you let me know why I should buy one of these rather than a secod hand audi a3 1.9 tdi 110.

  59. Julian Caruana says:

    what is price of roof rack system for Prius 3 and how is it fitted/removed?

    • Brian says:

      Check with your dealer. Mine quoted £200.

      There are brackets that fit inside the top of the door frames and are tightened with a special hexagonal key.

  60. robert cato says:

    You have confiremd that a tow bar cannot be fitted. Can a bike racks be fitted to the back? or only the roof

  61. barrie says:

    Can you put a roof rack and cycle holder on the roof?

  62. Anil Subherwal says:

    We have just ordered a Prius T Spirit and want to know if Digital Radio is standard, dealer fit option or factory fit only and how much please?
    Regards
    Anil

  63. robert cato says:

    I understand that there is no towbar available at the moment. Is this situation going to change.

    I am looking at the prius as a company car dur to the low Co2, does it qualify at 10%

    • Brian says:

      Robert
      It is highly unlikely that will change with the current model, since it is the drive/control system that prevents the Prius from towing.

      On the company car side it is most definitely within the 10% band, and is likely to remain so for the life of the car, even if the band gets lowered. The threshold for 10% charge is currently 120g/km, new Prius 89 or 92g/km depending upon model!

  64. MK says:

    Do Prius owners need to be concern regarding the recall of the accelerators?

  65. susanne says:

    Is the new Prius ‘Plug in” available to buy? I saw one in the Westminster car scheme

  66. colin says:

    What is the luggage capacity in Litres (i can only find dimensions) so I can compare to other brands

  67. Jim Renahan says:

    Could you please tell me more than your given data does about the Atkinson Cycle engine is?

    • Peter G says:

      Have a look at http://www.hybridsynergydrive.com and http://en.wikipedia.org/wiki/Atkinson_cycle.

      Briefly, it’s a petrol engine whose inlet valve stays open until half way up the compression stroke, which effectively gives an expansion ratio larger than the compression ratio.

      Compared to a conventional petrol engine, it is less powerful for a given capacity, but with greater efficiency which approaches that of a diesel engine. Atkinson engines have very poor low speed torque, which is why they never caught on until paired with an electric motor to fill the gap in their torque curve.

      It was invented by James Atkinson, from Hampstead, in 1882.

  68. Phil Smith says:

    What are the company car tax rates for the Prius T Spirit for the next few tax years (based on latest government budget information)? Does it stay at 10% or rise to 15% in 2011/2012? Thanks.

  69. stewart williams says:

    what capital allowances\annual investment allowance is available
    on a toyota hilux hybrid pick-up?

  70. Peter Sutton says:

    What are the peronal tax implications if provided as a company car?

  71. Peter Brake says:

    There is alot of technology in this Prius. What if a breakdown. How reliable is it?

    • Brian says:

      Peter

      There have been very few, if any, complaints about reliability on the Prius-UK yahoogroup, and in the JD Power UK Customer Satisfaction Survey the Prius came first overall in 2007 and 2008, and second overall and top in the ‘upper-medium’ size category in 2009.

      So the short answer is probably “very”!

  72. Len Outridge says:

    Where are the cruise control buttons on the Prius T Spirit?

  73. Sam Boodell says:

    Hi
    We have a 2007 Prius and are thinking of buying a roof box-could you tell my the height of the car and roof box together to see whether we will be charged extra to travel through Eurotunnel .
    Thanks

    • Brian says:

      Sam
      That’s going to depend upon the height of the roof bars and the roof box that you have/get! If it’s important though then you should use that as part of your criteria in researching which box to get.

      If you need roof bars for a 2007 Prius then I have some second hand Toyota branded ones…. halfords also sell generic ones with fittings for the 2nd gen Prius.

  74. Melissa Coulton says:

    Hi everyone,

    Sorry we’re a little behind in replying to you all – it’s been busy here at Toyota HQ. I’m going to try to get back to as many of you as possible today.

    Thanks for your patience.

  75. Ano says:

    What is the company car tax

  76. lawrence scott says:

    what type of fuel

  77. paul ellis says:

    Company car tax details

  78. Phil Smith says:

    I’m interested in the Prius T-Spirit model but not sure whether I need the optional ipod dock. without the ipod dock how does music get loaded onto the hard disk drive? Is there a usb port somewhere?

    • Hi Phil,

      iPod integration kit (which I think is what you may mean by ‘dock’) or not, the only way to get songs onto the HDD is by transferring them from CDs in the CD drive. USB ports are only built in on the T Spirit if the iPod integration kit is ordered as a factory-fit accessory, but as I say, you can’t transfer music to the HDD via USB.

      The iPod integration kit’s functionality is to allow you to control your iPod via the steering wheel controls and, if applicable (as it is in your case), the navigation screen. The iPod will play through your speakers; no music is transferred. If all you want is to be able to play the iPod through your speakers (i.e. you don’t mind not having steering wheel and screen integration), all Prius grades have an aux jack as standard that you can use to connect your iPod.

      I hope that clarifies things, but feel free to get in touch again if not.

  79. Lara Fabrizi says:

    Is it possible to add bluethoot, SatNav and iPod deck on Prius T3 model and what is the additional cost per item?
    Thank you.

  80. Paul says:

    DAB Radio with Prius.

    The Prius \brochure says you can enhance your toyota radio to receive DAB broadcasts, but the configurator and price list do not list this as an option

    • Brian says:

      It’s a dealer fit option. Although the European Toyota site has a full online configurator, on the UK one it only includes the main options, not all the dealer fit options.

    • Peter G says:

      The button on the T-Spirit’s radio that is labelled “AM-DAB” sits facing you as you drive. The fact that it doesn’t actually activate DAB reception unless you have paid extra to have the dealer fit DAB receiver is a bit annoying.

  81. Mrs B S Anderson says:

    what are the fuel economies for Prius and Avensis in mpg please

  82. Adrian Ikeji says:

    Hello,
    I recently purchased a 2006 T-Spirit Prius (GJ06WDT) and I had hoped that I would be getting the Intelligent Parking Assist but sadly after purchase I realised I only have sensors. Is it possible to retrofit the IPA kit? Where? At what cost please?

  83. Ken Ward says:

    On a cold morning does the heater in the saloon work? Does the car have windscreen heaters and electric mirrors?

  84. Brenda says:

    I have an automatic Aygo still less than two years old (by 4 weeks0 and twice within the last two months, not realising but now understanding, reading other queries, that my accelerator pedal stuck. Once in a town and just lately travelling down a 1 in 12 winding hill in Devon, car showed ’5th gear’. The only way that I could slow down was to keep pumping the brakes.
    If I take this in to the service dept can I be assured that this part (sealed unit) will be changed? If so, will I then be given a further warrenty on this?
    I was q uite frightened by the whole experience and feel now quite unsafe in the car.

    • Paul F says:

      I only visit this site as a prospective Prius owner but I feel that I must reply…..

      What you describe sounds like quite a serious fault, if it were my car I would get it to a garage as soon as I could.

    • Hi Brenda,

      Thank you for getting in touch about your Aygo, and I’m sorry that you’ve had a frightening experience.

      I’d like to refer you to Toyota’s Customer Relations department. Please call them on 01737 367 600 and tell them that you’ve come via the blog. They will be able to answer your questions on the parts and warranty.

  85. William LM says:

    What percentage of the time does the prirus run on the electric motor?
    Thank You
    William

    • Brian says:

      William

      That is impossible to answer because it constantly changes, depending upon driving style, terrain, journey speed/acceleration/deceleration and state of charge of the battery.

      • Hi William,

        Brian is right in that there is no specified proportion of time that is spent driving using the electric motor. You can opt to drive using only the electric motor (EV mode), but you can’t drive like this for long stretches: the battery provides you with enough charge to drive up to 1.2 miles at a maximum speed of 31mph, and to recharge this battery you must switch out of EV mode and drive using the engine again. The percentage of time you are able to drive using the motor, then, varies depending on driving style and all the other factors Brian listed.

        I hope that answers your question and isn’t too confusing. Let us know if you need any further detail or clarification.

  86. john says:

    hi,
    taking deivery of Tspirit on friday
    in econamy mode at roud about or junction, will it be SLOW to pick up acceleration or perhaps slow to react. Thus a differant driving attetude. Would appreciate an honest answear to this .
    Regards John

    • Alan says:

      The ECO and PWR buttons do affect the response of the accelerator. I suggest start driving in normal mode (PWR and ECO off) to get used to the Prius. You will find acceleration fine. You can then experiment with ECO later if you so wish. If you floor the accelerator, you will get full acceleration regardless of which mode you are in. The Prius is pretty economical in any mode so you don’t need to do everything in ECO. Some USA posters have discovered that PWR mode can give more mpg than ECO mode in the right conditions.

    • Peter G says:

      Agreed. My peculiar work routine involves about a dozen journeys of half to one mile per day. The car insists on running the engine’s warm up cycle for each, even if I try to do the shorter hops in EV mode. PWR mode gives me better economy figures than ECO. I think this is because the extra load on the engine allows it to warm up more quickly, so it can then switch off and complete a greater proportion of the remaining distance on electric power

      Pete

  87. ALICK MIAH says:

    Is it free to use in congestion zone and road tax,how much

  88. Ken Ward says:

    This car doesn’t have any gears, so how do you change from forward to reverse?

    • Hi Ken,

      Sorry for the small delay. Prius is, in this respect, like a standard automatic: there is a ‘gearstick’ with Drive and Reverse positions.

    • Peter G says:

      The “gearstick”, doesn’t change any gears, it’s actually a switch. The car reverses simply by sending a reversed current to its main electric motor/generator. The petrol engine is unable to apply drive directly when reversing, although if the battery is flat, the petrol engine will run the second motor/generator to produce electricity.

      If you put your foot down, the car silently whooshes backwards very briskly!!

  89. Reena says:

    how to open the boot of toyota prius t spirit?

  90. naveed hussain says:

    how fast can you go in mph before the petrol is used as the source of fuel

    • Hi Naveed,

      Although you can only go up to 31mph on battery power alone, the only limit to how fast you can go using the engine is the top speed of the car, which is 112mph. You should be able to drive 715 miles on one tank.

      • Kev says:

        715 miles on a tank of fuel.

        has anybody managed to achieve anything near that? my best was 505 when the final block on the fuel gauge started blinking. Computer MPG was 69

        • Alan says:

          When the last bar starts flashing, I have managed to do a further 50 miles before chickening out and filling up. There is usually still some fuel left in the tank. If you have nerves of steel (or a spare tank of gas), you could try for a 100 miles on the flashing bar although running out of fuel is not recommended.

          • Kev says:

            Alan,

            From experience (as I had to have my fuel tank drained to satisfy Toyota whilst looking int o my engine miss firing) I can confirm that the flashing light starts when there is 10 liters in the tank, who would drive much further once the warning blinks start?

            My 505 miles at 65 MPG was on a long trip to Germany, all motorway driving, I got 37 Liters in the tank and the computer read 68.9 MPG. my last 25 miles was on flashing fuel gauge.

      • Alan says:

        Note. You won’t get 715 miles from a tank at 112mph! You can get 500 miles from a tank at 60-70 mph and going easy on the throttle.

  91. Lyndon Groves says:

    Does the new Prius still have the “handbrake” in a position to be operated with the foot? Does it have “hill start assist”?

  92. Chris Sutherland says:

    Do you have a car swapping scheme with this car

  93. geoff lenton says:

    I currently own a 2007 prius and my only disappointment was no heated wing mirrors otherwise the car is perfect and I will be upgrading to the new model at the end of the year. Does this have heated wing mirrors?

    • Hi Geoff,

      I’m happy to report that the third-generation Prius does indeed feature heated wing mirrors.

      If you’ve any other questions about your perfect car, please let us know!

  94. NARINDER says:

    I NEED TO FIND OUT THAT CAN ALL GARAGES REPAIR PRIUS HYBRID IF YES DO THEY NEED ANY SPECIAL EQIPMENT OR IS IT DEALERS ONLY HOW MUCH A FULL SERVICE WILL COST APPROX.

  95. geoff knight says:

    Can the Intelligent Parking Assist on the Prius be used at night or inside a multi-storey car park? What view would the rear camera give in such conditions?

  96. dave says:

    is the new prius available in manual as well as automatic?

    • Brian says:

      No, because technically it isn’t automatic anyway.

      ‘Normal’ cars have a series of fixed gears, usually 4 or 5, that can be changed between either under the control of the driver (manual) or of the car in accordance with predetermined criteria (automatic). In both those cases it is changing between fixed gear ratios.

      The Prius does not have fixed gear ratios, it has “continuously variable transmission” – that means that there is no changing of gears to do, whether manually or automatically. it is a result of the hybrid drive having three components connected together – engine, wheels and motor/generator(s), whereas conventional drive systems just have the first two. The combination of all three, and the fact that the motor/generator(s) can rotate in either direction to send energy to or from the batteries, is what gives such flexibility and negates the need for fixed gear ratios. There are animations on the internet which show the sun/moon/planets gear system in action.

      • Brian says:

        As a consequence there is continuous acceleration throughout the speed range of the car, particularly useful when tackling steep hills.

  97. Paul says:

    I thought I’d re-submit this as it seems to be have been hopped over ”Seeing as in 2011 , daytime running lights and Tyre pressure monitoriny systems will be mandatory , when will these facility become standard on the new Prius .”
    Many Thanks

    Paul
    Reply Seeing as in 2011 , daytime running lights will made mandatory Also Tyre pressure monitoriny systems mandate is also just round the corner , when will these facility become standard on the new Prius .
    Many Thanks

    Paul
    Reply Seeing as in 2011 , daytime running lights will made mandatory Also Tyre pressure monitoriny systems mandate is also just round the corner , when will these facility become standard on the new Prius .
    Many Thanks

    Paul
    Reply

    • Alan says:

      The new Prius has TPMS and DRL in countries where this is mandatory. It’s not mandatory here so they aren’t an option.

      • Paul says:

        That was not what I asked , I asked when these features would be available in the uk ..like a bit more specific than …’when it becomes mandatory ‘is it in the next couple of months or the end of the year or in 2011 even ?

    • Hi Paul,

      Sorry I haven’t been able to answer your question yet – don’t worry, you haven’t been forgotten about.

      I’ll have a look into this for you and get back to you as soon as I can.

  98. Michael says:

    How long before the driving batteries need replacing and how much?

    • Hi Michael,

      The hybrid battery should not need replacing. If it does need to be replaced, the cost is £736.38 (ex. VAT and fitting). It’s also covered by a five-year warranty.

  99. Paul R Herd says:

    What can I do about those ghastly T3 plastic wheel covers ?

  100. Russell Poynter says:

    I have just bought a new Prius tSpirit. I occasionally want to carry bikes – where can I get a a bike carrier for it?

  101. Jon says:

    Hi.

    About to order a Prius T Spirit… could you please tell me whether they come with floor mats and mud flaps?! Can’t see anything on the site.

    Thanks.

    Jon

    • Alan says:

      They are accessories and are not supplied as standard. Haggle with your dealer if you want some (or pay list price).

    • Alan Eatock says:

      Hi best to barter, had mine fitted as part of the deal, they are not cheap if you have to buy them. You could buy the mudflaps and fit them yourself. worth a haggle

  102. Alan says:

    Hi Melissa.
    Can your tech team confirm which oil dealers should be using for a Gen3 Prius oil change? The owners manual says 0W-20 but there are reports that some dealers are using the cheaper and more easily available 5W-30 oil. Will this invalidate the warranty? Should dealers be using the oil specified in the owners manual? See also http://toyotaownersclub.com/forums/index.php?showtopic=105613

    • Hi Alan,

      Someone asked a similar question on the blog a few months ago, and a discussion on oil followed. Click here to read it. The short answer is: don’t worry, you’ll be fine using 5W-30!

      • Alan says:

        Interesting posts. But the owners manual says “If SAE 0W-20 oil is not available, SAE 5W-30 oil may be used. However, it should be replaced with SAE 0W-20 at the next oil change.” Does this mean I should ask the dealer to use 0W-20 oil if they can?

        • Hi again Alan,

          Going by the manual and the information provided by the technical team (given in the thread I linked to): yes, I’d use 0W-20 if it’s possible.

          • Kev says:

            Melissasd,

            Why “If possible”?

            The manual clearly states that 0W20 should be used and if not then it must be replaced at the next service.
            If the dealer uses other oil on the annual service then are we allowed to return and have a full oil change free of charge?
            Surely all dealers should be using correct oil and there should be no additional charge (I have read that some dealers are charging more for the correct oil to be used). Otherwise, we could be talking about invalidating warranty.

        • Some good, valid questions there, Kev. I will double-check and come back to you on these.

          I said ‘if it’s possible’ as Alan had said ‘if they can’. My meaning was, ‘Yes, do ask the dealer to use 0W-20 oil if they can’. Sorry this wasn’t clear.

          • kev says:

            Mellisa,

            Any feedback on the question of what oil dealers should use on service (0W20 being stipulated in the handbook).
            Presumably, any service costs should include the correct oil, incorrect oil could invalidate warrenty and the handbook states that incorrect oil should be replaced at the next service which I would assume,should not be at the owners expence as the dealer has not followed correct proceedures. Surely, we should not have to ask that the correct oil is used.

    • Hi again Alan,

      I am now able to give official confirmation of the recommended service grade for third-generation Prius: 0W-20. All Toyota Centres have been issued with revised guidelines outlining this.

      For further detail, please see this reply. Thanks.

  103. Tori says:

    How much is it to pay monthly and for how many months?

    How much is the deposit?

  104. Robert G says:

    In the brochure for the new Prius the size of the luggage compartment with the rear seats up is given with it filled to the roof (446 litres)

    What is the capacity of the luggage compartment when it is filled to the level of the luggage compartment cover i.e. without the luggage obscuring the rear window?

  105. Ivor Jones says:

    Why do the MPG figures differ from those quoted for the same vehicle in the United States -

    US Figures MPG: 48 mpg Hwy, 51 mpg City

    UK 72.43 mpg

    Please explain the very large difference

    Ivor

    • Hi Ivor,

      The answer’s actually very simple: it’s because the test criteria in the US are different. I can’t speak for Toyota Motor Sales in the USA, but I can confirm that 72.4mpg is the correct figure in the UK.

    • Stephane says:

      Hi Ivor,

      The main reason is that an US gallon is not an Imperial (UK) gallon.

      The UK one is 4.55 litre and the US only 3.78 litre. So obviously you make less mileage (with less petrol…)

      • Ivor Jones says:

        1.200 949 925 5 gallon

        I cannot seem to get much better than 60 mpg using the conversion maybe I am missing something – about 12 mpg at the moment – Maybe there is a difference in the length of an American mile to a UK mile – Please advise.

        Ivor

        • Brian Gooch says:

          Ivor

          It is quite likely that the standard tests used to determine the consumption figures are also different.

        • Peter G says:

          Yes, 50 miles per US gallon is almost exactly 60mpg per Imperial Gallon. The US test methodology is also different, and in many people’s view, more akin to real world consumption. You have to drive very carefully indeed to get 72mpg, but 60 is a much more realistic target.

          P

  106. gillian carman says:

    would like descriptions and prices of electric cars not kidies cars

  107. michelle says:

    Hello
    I cannot find the model name of your latest Prius on the website. Could you please tell me if it’s a 1.8vvti T-Spirit Hybrid CVT 09 ? thanks

    • Mike says:

      The new 2010 prius has a 1.8 petrol engine where as the previous prius had a 1.4 engine so yes the one you mention is the new 2010 model (gen 3)

    • Hi Michelle,

      That’s it, yes. The T Spirit is the grade of Prius – there are two other grades, the T3 and T4. All have 1.8l engines and CVT transmission.

      Just to clarify: in the US, the current, third-generation Prius is known as the ’2010 model year’ Prius. We prefer not to use this term because it tends to confuse (the car was released in 2009, not 2010), plus the US grades are different from the UK’s. Rest assured, all information you find on toyota.co.uk will be up-to-date and accurate, and refer to the latest Prius.

  108. Martin Robinson says:

    At last I am the proud owner of a new Prius, I picked up my TSpirit on Friday and so far, so very good. I have had a tinker with my iPhone 3GS and it connects via bluetooth with no problem and gives full access to telephone functions, including importing contacts with no difficulty at all. It also connects as a bluetooth player – you have to register it as a bluetooth music player through the audio setup menu (in addition to registering the phone on the telephone system) but it’s quite straightforward. Using the bluetooth connection for music, the car’s navigation/audio screen only allows play and pause interaction, but the sound quality is very good. Receiving a call disconnects the bluetooth player but making a call doesn’t (the system simply switches modes to return to music after the call finishes). Reconnecting the player is a simple press on the connect button on the bluetooth audio screen. If you were last listening to the iPhone as a music player and don’t switch the radio off, when you get back in the car the system switches on the iPhone’s iPod and starts playing so you open the door without a key, start the car without a key and get your music with your phone still in your pocket – it’s quite a trick.

    • MK says:

      Lucky you Martin…I am still waiting for my T-Spirit since August 09. I guess the long wait must be due to solar/led/protection packages added to it.My car should arrive at the dealer any time tomorrow as I was inform. Happy driving all.

      • Martin Robinson says:

        If it’s any comfort mine was also ordered in August with solar and LED so you’re only a couple of days off the pace. I’m sure you won’t be disappointed…

  109. George Hester says:

    Dear Toyota,
    Am thinking about purchase of a Prius T spirit but may end up with very low usage if I have a knee replacement operation (I currently drive a manual) Will low use cause battery life problem ?
    Need an automatic and always had the Prius on my wish list – but is it wise if it is not driven for a while if I end up having a knee operation. The problem is that I do not know how long it will be before the operation is needed and it might be 2 years away. So is low use in two years time with maybe stopped for 20 weeks going to do the battery in. Look forward to a speedy reply as I have a dealer waiting for me to place an order. Many thanks
    george

    • Mike says:

      I’m sure they recommended turning the engine on every week or 2 with the previous gen prius and I am not sure the current prius has the same recommendation. I would always have the car engine on for a few minutes every 2 weeks on the drive way.

    • Dear George

      Nice to speak to you earlier. The response to your question comes from our Technical Team:

      “If a New Generation Prius is left unused for 20 or 30 weeks, the 12V Battery will become discharged (flat), as any other vehicle’s 12V battery. A good practice would be to disconnect the 12V battery, provided that the vehicle is garaged in a secure location (as the vehicle’s alarm system will not work if the 12V battery is disconnected).”

      I hope that gives you a clear answer?

      Regarding your question on Auris HSD, this is an exciting development for us – not least because this is the first full Hybrid to be built in Europe. We can forward your more information (including engine details) as this becomes available towards the launch of the car?

      Regards

      Simon

    • Paul F says:

      I don’t know if this will help but I had this problem when I used to use a motorcycle during the summer months.
      I used to just leave my car (Can I say XJ6) sitting on the drive.
      Following a few flat batteries I fitted one of these dashboard trickle charge solar panels to keep things topped up.
      Following an accident I went to use the car again this month…. It started first time – not bad after standing 7 months with alarm etc left switched on.
      I will be fitting this to my new Prius so the 12v battery is kept topped up.
      Hope this helps – good luck with the knee.
      Paul F.

      • Jay says:

        This will not work I am afraid as it seems the car cigarette lighter socket to which most solar chargers fit, is only active when ignition is on in the gen3 prius. I am contemplating checking with my dealership whether I can have the socket hard wired to battery as in most other cars.

        • Paul F says:

          Sorry didn’t make it clear, I’ve hard wired this solar panel to my last three cars without problems. Always make sure you have a in line fuse protecting the car/solar panel. If in doubt get an auto electrician to do it for you.
          It even kept a bad battery topped up so is a winner for me.
          Anyway just thought I would pass on something that works for me.

  110. Tatiana says:

    Can you please let me know the space available for transporting luggage in the Prius if some of the seats are removed.

  111. Alex says:

    Can you fit a tow bar to a prius T4?

    • Paul F says:

      I also would like to fit a tow bar, but you can’t, the car isn’t built to use one.

      If you look through the previous posts you will see it explained in more detail

  112. Paul F says:

    Am I correct in thinking that the built in Sat Nav comes as a standard ftting in the Spirit.
    Can a Spirit be ordered without the Sat Nav?

  113. george says:

    Driving in snow? Going up slight hill car came to a stand still, could not spin wheels to get grip vsc. What does one do in this situation?

    • Andrew Powis says:

      I do not understand your problem, we drove our (wife’s) Spirit all the time in the last snow/ice period and the car was superb driving between our home and office up and down hills, felt more like a 4 wheel drive…………..much better than my BMW 730d which is absolutely hopeless in the snow! My tip….just be gentle with her – just like the wife!!

    • Davrobin says:

      Spinning your wheels in snow will just make the ice under the wheels more slippery! The Prius stops because traction control decides that it is unable to get any grip. Two possible approaches are: 1) turn the steering wheel from side to side whilst applying GENTLE power (putting the car in ECO mode helps!)
      2) put some old car-mats under the front wheels!

  114. Douglas Brown says:

    Can the NiMH batteries be repaired or boosted in some way over time as my NiMH rechargeable batteries usually loose their storage ability after a certain number of recharges!

  115. Joe Clifford says:

    why has this Prius technology not been put into a diesel version?

  116. vimal says:

    Are the batteries chargeble

  117. Brenda says:

    when my car was returned by the dealer following a service my remote locking no longer worked although it works 100m up the road. Did something happen during the service ? Advice please. Thanks

    • Kev says:

      Brenda,

      Remote locking?
      How did you get that?

      Kev

    • Brenda says:

      Regarding the sudden fault with my remote locking. It has solved itself. Last night and this morning it wouldn’t work when parked on my drive. Tonight when I returned from work it worked again. Strange but true !

      • Brian Gooch says:

        Brenda

        There was certainly an issue with 2nd gen Prius where interference from certain radio devices could prevent the remote locking from working. I had this happen a couple of times. One way that a number of people found to open it was to hold the remote fob at different places around the car while trying to unlock it, including under a wheel arch! Failing that the mechanical key, although very stiff, can be used to unlock the door, although (if it’s the same as the 2nd gen) the car needs to be started to reset the alarm.

      • Alan Stockley says:

        Brenda, If your key fob lock does not work, it can sometimes be an indication that a door or the tailgate is not properly closed.

        Alan

      • Peter G says:

        The key fob battery may be going flat- this problem usually presents itself with reduced range, intermittent operation, or a reluctance to work when the key has been in a cold place

  118. Kev says:

    Hi Mellisa,

    Is there any chance of cleaning up the blog.

    It is so difficult to fine original comments to track any answers

    • Paul F says:

      I would agree, but with a further suggestion.

      I access this blog by using [http://blog.toyota.co.uk/new-prius-everything-you-need-to-know] I notice that it tells me that certain questions have been asked.

      Why can’t we click on those headers to view those topics?

  119. David Bappoo says:

    Howmany \prius ”make? Doe the petrol engine work aany time during a drive ?

  120. Paul says:

    Seeing as in 2011 , daytime running lights will made mandatory Also Tyre pressure monitoriny systems mandate is also just round the corner , when will these facility become standard on the new Prius .
    Many Thanks

    Paul

  121. Andrew Foster says:

    I am considering purchasing a Prius and want to know if the Blue tooth provided supports Blackberry blue tooth?

    • Steve Brunt says:

      Hi Andrew,

      I am thinking of upgrading to a Blackberry mobile and I tested one out on my Prius Bluetooth and it worked perfectly.
      Transferred all of the contact date etc at the press of a button. So go ahead and get one.

  122. Brian Jonston says:

    I have aNew T Spirit Which Mobile telephones are compatable with the blue tooth connectivity please?

  123. MJP says:

    How does the Prius provide heat on a cold start-up slow/local journey of only a couple of miles in the kind of weather we have recently had?

    • Peter G says:

      The windscreen demist has a small electric heating element, but the main heat for the cabin is, like any other car, provided by hot water from the petrol engine’s cooling system. The petrol engine does switch on and warm itself up at the beginning of every journey (even if you don’t want it to, as when choosing to do a very short journey in EV mode). The engine has a few novel features to facilitate a quick warm up and retention of heat when running on electric power, so the heater provides warmth to the cabin faster than in many other cars.

      P

  124. mohammed hanifa says:

    petrol or diesel

  125. jonathan spence says:

    is this car avalible yet

  126. Paul says:

    Forgive me if this has already been asked.I am interested in ordering a t-spirit prius and i understand that the solar roof can only be ordered in on 15”wheels and no spare . Why is Why is this and what would be the results of fitting 17” wheels after purchasing the car .
    Thanks

    Paul

    • Hi Paul,

      This has already been asked, but not to worry at all! It’s a weight management issue: the solar roof weighs 25kg, which when combined with the 17″ wheels makes for a significantly heavier car. At this point the fuel consumption is affected. Consequently, Toyota does not recommend fitting 17″ wheels after purchase.

  127. shanker says:

    Can i get a USB/IPOD intgration kit for my T4 prius 2010 model and much does it cost me including fitting.
    Will it work on T4 as it does not have atouch screen?
    Will the integration kit allow me to control music on a USB stick from the steering wheel controls?
    thanks

    • Hi Shanker,

      Yes, the iPod integration kit is available for and compatible with all grades, whether or not you have a screen. I can’t tell you how much it will cost including fitting as the labour costs vary from Centre to Centre, but excluding fitting the cost is £138.90.

      You will definitely be able to use the steering wheel controls using an iPod. I’m not 100% sure whether you can play music from a USB stick, but I will check this out for you. I know that music cannot be transferred to the HDD on a T Spirit via USB stick, but on a T4 this should be no issue.

      I hope that’s clarified things. I’ll be back in touch about USB sticks soon.

  128. james donohue says:

    how long do the batteries in a prius last and the cost to replace them?

  129. Vasu says:

    I own a 2010 Prius in UK bought few months back. I would like to add the dusk sensor feature to my car. Any suggestions please

    Thanks

    • Hi Vasu,

      Unfortunately the dusk-sensing headlights are only available as part of the LED Technology Pack which cannot be retrofitted. Sorry about this. Thanks for getting in touch.

  130. Peter Flatau says:

    I have a new Prius on order – a T4 Spirit. Is it front wheel drive, rear wheel drive or all wheel drive. I’ve rung the dealer and they just don’t seem to know. I can’t find any information in the brochures. Can you help?

  131. David Walker says:

    Are there any plans to re-introduce the previa into the UK?
    I’m seeing plenty here in China but find no reference to them on your Web pages.
    Regards
    David Walker

    • Hi David,

      Apologies for the late reply; I’ve been chasing down some info for you. I can tell you that there are currently no plans to reintroduce the Previa. The current UK model it is most similar to is Verso.

      I hope to have some more information for you soon – do bear with me.

  132. CHAMILA says:

    I WANT TO KNOW..THIS STEERING SYSTEM…WITH RACK.OR WIRE TIPE.OR .WIRE LESS..OTERWISE WHAT IS THE ADVANCED..SYSTEM

    • Hi Chamila,

      There is a rack and pinion type steering gear assembly, plus vehicle speed sensing type electric power steering (EPS). This system assists your steering by generating assist torque using a power steering motor and a reduction mechanism. The EPS system only activates the power steering motor when you turn the steering wheel, thereby reducing energy consumption when driving straight, which in turn should improve your fuel economy.

      The torque sensor, power steering motor and reduction mechanism are all in one compact structure, and the EPS system lacks the pipes, vane pump, pulley, and power steering fluid of hydraulic power steering systems. These mean the EPS system should prove very reliable and serviceable.

      I hope that’s answered your question – let me know if I’ve misunderstood!

  133. brian baker says:

    how efficient is heater in prolonged cold weather

  134. Sophia Teoh says:

    I am about to purchase a second hand 2007 prius. I have had the car checked by the RAC and have been told that the service history has been lost from the car computer, likely secondary to the battery going flat. Can you tell me how to get the service history programmed in the car computer again, and how much, if anything, this might cost? THe paper copies of the service history are available; the car has always been serviced by toyota dealers.

    • Hi Sophia,

      This is a very good question. I imagine that a Toyota dealer would be best placed to help you here – have you asked one? In the meantime I’ll look into this for you.

  135. Ian Dean says:

    Does the new model prius have roof bar capability and if so would they be different to the last model as I have an 06 Prius at present

    • Hi again Ian,

      Yes, the new Prius does have a roof rack option, but because the shape of the roof has been changed the rack for second-generation Prius will not fit a new car. The new roof rack costs £139.36 plus fitting.

  136. Ian Dean says:

    Does the new model Prius have the option of a dog guard for the boot area

  137. Richard Rankin says:

    Melissa

    I saw on a US site that the Solat roof will only operate the fans above 65F ..about 18C ..is this this correct. (Summer seems a long way off)

    regards

  138. Tony Watson says:

    Is the new Prius the same length as the previous model

  139. Tony Balmer says:

    Please send details including photo of roof rack system for 2010 Prius
    Thank you

  140. andy says:

    i am starting a buisness up and was told if i buy a pruis, i could claim the whole amout back from the tax man due to 0 emmisions etc, is this true ?

    • Brian says:

      No, not quite – that would mean that they were giving the car away to all businesses! You can claim 100% tax relief though, i.e. you can get relief for the full cost against taxable profits in the year of the expenditure. (As opposed to either 20% or 10% for most cars, depending upon emissions).

    • DavidM-G says:

      If the car buyer is a sole trader or a partnership there is potentially a much greater tax break that could actually pay for the car alongside the tax/NIC saving.

      This tax break is called Working Tax Credits plus if applicable Child Tax Credits.

      It all depends upon how much %age business use the car has and the overall business profit plus very importantly overall family circumstances.

      Here’s a rough example. A couple have 2 children. The normal family income is £25,000 pa. Normally no tax credits except standard Child Tax Credit of £545 a year.

      Spend £20k on a brand new (important: NOT s/hand) Prius. It gets used 75% for business and 25% for private use. So, £25,000 x 100% x 75% is deducted off the profit. This equals a £15,000 deduction off profit. So the £25,000 profit falls to £10,000. At this level of family income the total tax credits (WTC + CTC) entitlement is £8,155 -ie. £7,610 more than had they not bought the car. A quirk of the tax credit system is that if the next year’s family income is no higher than £25,000 more than this year that they buy the car, then *again* they get £8,155 of tax credits!
      So, tax credits in total of £16,310 potentially available for buying a car for £20,000. And don’t forget the tax/NIC savings too, ie. 28% of £20,000 x 100% x 75% in this case, ie. £4,200 for just one year.

      So in this example the business person (not a director, but rather a sole trader or partner) gets £4,200 off his/her tax bill one year plus extra £7,610 x 2 in tax credits off HMRC TCO. A total cash bebefit to the family of £20,510 – which, amazingly, is only £420 short of the cost of the car!

      For more information (Tax Credit rate) see HMRC WTC2 booklet and advice along the above lines an acccountant who understands tax credits (NB. many qualified accountants don’t as its not part of their exam syllabus!).

      NB. The figures will be very different for higher or lower income figures and
      essentially Tax Credits are based on *the whole family* income. The Tax Credits I quote are *not* applicable to limited companies, but in perhaps a smaller scale could apply to the directors of a Ltd Co.

    • Peter G says:

      Information from the horse’s mouth is here: http://www.hmrc.gov.uk/budget2008/bn11.pdf If self employed or a company purchase, buying a Prius reduces your taxable income by the cost of the car x percentage business use, in the year of purchase, so for a 40% tax payer, a £20,000 Prius will knock £8,000 off this year’s tax liability if business use is 100%, or £6,000 if 75%.

      As David has pointed out, the benefits may be even greater if buying a Prius pushes your taxable income down to the level where you qualify for child tax credit.

      The other group that will score heavily from next April is people earning just over £113.000. As well as paying 40%, the six and a half thousand pound personal allowance is taken away on a sliding scale between £100,000 and £113,000, so using a Prius to reduce your taxable income from, say £114,000 to £99,000 would get your personal allowance back as well as the 40% tax relief.

      P

      • Brian Gooch says:

        Ignore the reference to company car purchase in Peter’s response above – treatment for company cars is very different for sole traders. The company can claim 100% deduction against its taxable profits, and the employee is taxed on the benefit of private use, valued at just 10% per annum of the list price of the car (most cars are between 15% & 45% based upon emissions).

        For individuals the personal allowance recovery between £100,000 and £113,x00 means that the effective tax saving is 60%

        • Peter G says:

          Sorry not to be clear, for companies I was referring to the benefits for the company purchasing the vehicle, not for the company car driver.

          P

        • Peter G says:

          The other group I forgot to mention is self employed people earning over £150,000. From April those poor people will be in the new 50% tax bracket, so for them buyng a Prius will attract 50% tax relief

  141. Eugene Gardner says:

    Please send me a list of Bluetooth enabled phones that are available in UK and work with 2004 Prius. Are profiles other than A2DP and AVRCP utilized ?

  142. shannon says:

    how much is the car? and could you make it any cheaper?

    • Hi Shannon,

      The price depends on the grade and options you choose. All Toyota Centres should have full lists of options and prices, but the T3 starts at £19,504.

      With its full hybrid powertrain, the new Prius is one of the most technically advanced cars on the market. Even though Prius comes with high standard equipment levels, it is competively priced when compared to rival D-segment vehicles.

      Running costs for Prius are low thanks to the high mpg, low CO2 emissions (meaning Prius has £0 road tax and is exempt from the London Congestion Charge), and low insurance grouping. Plus your maintenance costs would be low, too: the Hybrid Synergy Drive technology has proved to be reliable as well as advanced, with Prius having the lowest warranty claim level of any current Toyota model.

      Do get back in touch if any of that is unclear, or if you have further questions.

  143. jan calland says:

    Will these cars tow a trailer?

  144. Andrew Powis says:

    Is the Prius 4 wheel drive pleae?

  145. Danny Wigington says:

    What is the MPG around town??

  146. Charles Lea says:

    Taking delivery of my new Prius 1.8 T-Spirit in Feb 2010.

    Conflicting information from Toyota & Dealership. Does the T-Spirit have fitted as standard a USB connector for my Ipod classic or not.

    In the centre console does it have a USB Aux socket or not, can this not be used for an Ipod or not.

    Do I really have to spend 299.00p on a Ipod Interface kit or not, to work with the cars Sat Nav,Radio,Cd/HDD. YES or NO

    Please help

    • Martin Robinson says:

      Hi Charles, this isn’t going to be any help directly but Melissa may be able to follow things up. I have had a basic query unanswered since last August about what the ipod/iphone integration kit does and no-one has managed to answer, either here or at the dealership. I have cancelled the kit for my new TSpirit on the basis that £300 is a lot to pay for something when nobody knows what it does. Good luck with finding an answer…

      • Thanks Martin – yes, unfortunately the iPod/iPhone integration issue is a long-standing one which we’re still looking into. Sorry that you’re still in the dark on this but it hasn’t been forgotten about at this end, I promise.

        Charles, hopefully I’ll be able to answer the rest of your questions later today.

        • Charles Lea says:

          Mellisa Couldton

          Since my blog to you with regards my February delivery of Prius T-spirit, question re Ipod Interface kit.

          Your last blog 11th Jan stated you would be back in touch later that day, as yet not heard. I am aware time is ticking away as the dealership have ordered this kit for me at a cost of £299.00p which is alot of money on top of cars RRP.

          Some of the comments on the blog suggest these are a waste of money some say they already exist erh erh.

          Toyota do I cancel this kit not !!

          The dealership will not be happy with me if I either cancel it or they start installing this kit for no reason.

          Charles

    • Brian says:

      Charles, there is a standard 3.5mm socket as standard at the base of the rear of the central sliding console. Provided you have a suitable lead (3.5mm male to male for ordinary headphone sockets) audio from any mp3 player/phone/handheld/or even personal cassette player(!) can be played through it.

      Obviously it doesn’t give control integration, but allows you to play through the car’s own speakers.

    • Stephane says:

      Hi Charles,

      I would go against it, it’s very expensive with very little advantage (very limited control, just going up/down playlist without any proper display/feedback). I had the bad idea to order it and don’t use it, the 3.5mm jack (or Bluetooth) a lot more practical…

    • Hi again Charles,

      Apologies for the delay – I’ve been trying to get back to everyone as quickly as possible, but hadn’t realised that your issue was quite so time-sensitive.

      The T Spirit does not have a USB connector as standard – it is added at factory level if you order the integration kit. There is an aux-in jack located in the central console as standard, which, as Brian rightly states, can be used to connect an MP3 player to play music through the speakers. (Note that you cannot transfer any data or files, including MP3, to the HDD via any connector.)

      As you know, the advantage with the integration system is that you can control the music via the sat nav display. Ultimately it is entirely your decision as to how important this functionality is to you, and so whether you go ahead with the option or not.

      • Richard Todd says:

        Perhaps you could clarify whether this factory fit
        interface is actually the full ‘USB Interface” which
        is factory fitted as standard to U.S. models with
        navigation? This give full control and display of
        iPod and USB drives from the navigation touch screen.
        Or is it still the old UK dealer fit iPod interface with
        strictly limited functionality (it emulates a CD changer)?
        When will the full “USB Interface” upgrade kit be
        available in the UK for the TSpirit? In the U.S. it has
        been available as an upgrade for earlier built cars
        since it became standard fit in September.
        Thanks,

      • Charles Lea says:

        Hi Melissa

        I picked up my Prius T-spirit yesterday Sat 14th February 2010 from the dealership,after your reply to me on 12th January 2010 with regards to the iPod Interation kit.

        I whent ahead with the purchase of this Kit £299 after what you had said, this was supplied by Toyota and fitted by the dealership and does NOT work, nor do they know why it does not work.

        I traded in my Auris T-spirt which I bought the iPod Interation for as well.I left this in the Auris.

        I took out my iPod ” classic” when I got there,they stated just a few minutes job after connecting the iPod USB and a couple of controls it should search and they connect.

        After 40 min,s it had not connected, dealership when’t away scratched a few heads, then read the iPod intregration kit user manual. Then then stated that my iPod will NOT WORK, as it is not a NANO, NANO G2, and iPod generation 5.

        Somewhat confused as the iPod manual is dated September 2008 bar code PZ420-00266-me. This is long before the launch of the 2010 Prius 1.8.

        As I checked this out with TOYOTA and the Toyota dealership before I whent ahead and ordered this kit, I would have not entered into this sale. I should have been informed at the onset my iPod will NOT WORK.

        The dealership stated I should consider buying an iPod NANO, as my own iPod “classic ” is only two (2) year old and cost me £190 I am not very happy.

        Nor am I happy to spend yet another £137 for a iPod Nano which may or NOT work, considering that I have already spent in excess of £23,000.

        please favour me with a reply.

        Regards

        Charles Lea

        Ps There are a lot of negative comments on the Toyota ownersclub website about this iPod intergration kit for the 2010 Prius T-spirit NOT working.

  147. Martin says:

    How does the battery get recharged ?

  148. Paul says:

    can you tell me the cost of the DAB radio option on the Tsprint

  149. Kev says:

    anybody experienced the loud ICE noise and vibration. it seems to be happening quite a bit in the US and I have experienced it on three occasions since Sept (4000 miles)
    Example is available on you tube under “2010 prius engine knocking”

  150. Adrian Long says:

    How many years warranty is there on a Toyota Prius

    • Hi there Adrian,

      Thanks for your question, and for your emails. The warranty on all hybrid components of the Prius is five years, while the warranty on other part is three years (or 60,000 miles), which is standard across all Toyota models. Of course, extended warranty packages are also available. Please see this section of Toyota.co.uk for further details.

  151. Dave says:

    I am thinking of getting a new Prius, does Toyota have a Towbar as a option

  152. Alan Eatock says:

    Hi Just done an oil change on my 2010 T Spirit at 1296 miles just after running in mileage. It was very easy but you do need the correct tool to get the oil filter casing off, the filter kit has a paper filter also an O ring and a sump washer, these comes in the filter box, The Toyota part number is 04152-37010. the oil you can get from
    http://www.japarts.co.uk/shop/ 0 20w the price is about £39 but is a good oil also has the recommended specs, it comes in 4LT. containers I bought 2 as the engine holds 4.2 LT so I will have some spare. The special tool you can get from here http://www.amazon.co.uk/gp/offer-listing/B001I6CH4M/ref=dp_olp_new?ie=UTF8&qid=1262430954&sr=1-2&condition=new Cost just under £7 free postage it works great but is a tight fit on the filter housing which is a good point, just put a small amount of grease on the inside of the tool and it fits good and can be pulled of easy when done.

  153. Paul says:

    I can see that a TPMS system is mentioned in the forums but there is no mention of it in the UK specs. Is TPMS available for the UK?

  154. Graham Jukes says:

    I have an 07 Prius – looking to change to new model asap – took test drive and found the new central console to have significantly reduced leg space in the front. After driving for a couple of hours I found it very uncomfortable due to contact points on the leg from the console. I’m 6ft 4 and found the previous model is much more open at the front giving more space. If I order the new car can anything be done to make any minor amendments to the central console to give a bit more room? Thanks.

    • Hi Graham,

      Sorry to hear you didn’t find the third-generation Prius as comfortable when you had a test drive. I’m not aware of any padding that exists specifically for the central console I’m afraid. However, I do know that there are some tall Prius drivers out there – is anyone able to offer Graham any solutions?

  155. Graham Jukes says:

    I have current Prius – having test drove the new model to change I have found the introduction of the new central console restricts leg room resulting in contact points on the side of the leg. In essence it’s enclosed the “cockpit area” and reduces lateral leg room. Can anything be done about this such as fitting of padding to enhance comfort from contact points? I’m fairly tall at 6 ft 4in so maybe this is not a problem to everyone but the new model just didn’t feel as comfortable? Many thanks

  156. Peter says:

    How do i deice my car on the drive. With my car i can run it and make sure it has clear windows before i set off.

    • Alan says:

      You can do the same. The Prius is a petrol/electric hybrid so when you want lots of heat to defrost the windows, the petrol engine comes on and generates heat just like a normal car.

    • Alan Eatock says:

      Hi With mine I put a small electric heater in the car 15 mins before I need to go, this makes the car nice and warm as well as de icing. This is a mains heater 1000 2000 watts soon does the job

  157. lauren says:

    Hello,
    im interested in buying a “green car” but i was wondering what the fuel consumption is, also how much is the road licence? Thanks

    • Brian says:

      Fuel consumption depends upon how you drive it, type and length of journey, but the quoted figures in accordance with the standard tests will be on the main Prius website. Remember that because these are produced in standardised conditions they are almost invariably for all cars higher than can normally be expected in the real world.

      Personally I have actually achieved an average of mid 50s in October/November, and low 50s even in the current cold (which reduces the mpg) and with a roof box on.

      Road fund licence is free!

      • Graham says:

        It does depend a lot on how you drive it. In September I took the car from Coventry to Luton airport and as it was brand new I wanted to know how many digits were on the head up display. I can tell you that the display can display 3 digits… However I did manage to get 69.9 mpg on that trip and no points! In the cold I have noticed it has decreased quite drastically but now that I have *checked the tyre pressures* the mpg has returned to the high 50′s. T3 model.

    • Hi Lauren,

      The official combined fuel consumption for Prius is 72.4mpg with 15″ wheels and 70.6mpg with 17″ wheels. These figures are certainly achievable – a number of people have reported back to us on the impressive mpg their Prius is achieving – but mpg certainly does depend on factors such as temperature and driving style. Making good use of Electric Vehicle mode (which uses no fuel and causes no CO2 to be emitted), for instance, will really help your fuel consumption. And yes, the road licence is £0!

      Thanks for your questions. Feel free to get back in touch if there’s anything else you’d like to know.

      • Brian says:

        The general consensus amongst owners about use of EV mode is that it is overall more efficient, under normal circumstances, to let the car decide when to turn on the internal combustion engine and when to use battery only.

        Having said that, there are circumstances when you know what’s coming better than the car does and so would want to use EV mode – such as a short journey or just moving the car a little when the engine shouldn’t be needed at all, or a journey that is predominantly downhill and can therefore be done on battery/gravity alone. Also when in a stop/start queue and it is unnecessary for the engine to start.

  158. Ade Shonibare says:

    is prius front or rear wheel drive

  159. rachel hibbert says:

    Please can you advise how I can override the VSC on my Prius. It is stuck in snow and will not move as whenever I press the accelerator the orange vsc warning light comes on and the car loses power. My ten year old corsa has no problem moving on the same road on the snow – why does the petrol engine shut down completely when any slight imbalance is detected – this is very dnagerous.

    • Brian says:

      I don’t think you can. You need to be very gentle with the accelerator and try to creep to get going. I’ve found the third gen much less liable to the traction control kicking in when you don’t want it to than the second gen model.

      • Graham says:

        I had the same problem yesterday trying to car the car on to the drive. It may sound obvious but turning the steering wheel a small amount left / right helped and gave me enough traction to move the car front / back to get the car out of the dip. I was driving in the Scottish mountains earlier this week on untreated icey roads and I can let you know that the traction control was fantastic. Don’t try to switch it off, it isn’t dangerous it was a life saver.

  160. Laura says:

    do you have a prius estate model – ie with a boot suitable for a dog

  161. Brian Wilkinson says:

    why has the garantee on the drive train and batteries been reduced to five years from the previous models 8 years

    • Brian says:

      I believe it is because, now it’s in it’s third generation it is no longer risky technology,and has proved it’s reliability. Five years is Toyota’s standard term.

  162. mr. vivian says:

    can you get this car on mobality.how much up front do you have to pay.

  163. richard Attewell says:

    What tyres/snow chains do I need for this weather

  164. george h says:

    what is the top speed of this battery powered car please answer i am keen

  165. Shane Richards says:

    Hi,
    My name is Shane Richards, I am doing the Level 3 Engineering Diploma for South Leicestershire College at Lutterworth College. My teacher has asked me to Email you about the task he has set me wondering if you could provide me with some help. I have been set a task that I am struggling on and I was wondering if you could possibly help me by providing the answers you can for the questions that I have sent in the attachment? If you could help me out, it would be greatly appreciated. The Topic I have chosen to designate on is the hybrid cars, as it is a new technology that is trying to save the planet so I think it is very important to the world.
    Regards,
    Shane Richards,
    Lutterworth College

  166. jrt says:

    does the prius come with electric heated door mirrors

  167. Kev says:

    Having owned my Gen 111 since Sep 09, I was pleased to be achieving up to 70mpg during the first 2000 miles. However I now struggling to achieve 60mpg on similar runs.
    How much of this drop would you realistically expect as a result of the cold weather over the past few weeks?

    Regards

    Kev

    • Alan says:

      Yes it is. Pop over to the Prius Chat forum to find out more.

      http://priuschat.com/forums/gen-iii-2010-prius-fuel-economy/

    • Peter says:

      That,s better than my experience. My Prius 3 only returns 50mpg which is no improvement on the mark2

      • Kev says:

        Wow, how do people only get 50 or less from the Gen3. My gen 2 was achieving 55 min and eventually 65 per tank when I got rid. My best ever trip was 70mpg on a run from Chesterfield to Skegness and back.

    • Brian Gooch says:

      A lot depends on driving style & speed and length of journeys, but unlike Peter I’ve certainly found it better than the 2nd gen I had previously. Over Christmas, in the cold (when it is less efficient) and with a roofbox on I still got mid 50s.

      • Brian Gooch says:

        I realised I didn’t actually answer your original question – yes, it is usual for consumption to be worse in winter (and was on the 2nd gen). One reason for this is that the ICE has to run more to get it up to the minimum operating temperature

        • Kev says:

          Cheers Brian,

          Can’t wait for the weather to improve. The Gen 3 seems to be effected more by the cold weather.
          I agree the gen 3 mpg is better than the gen 2 by about 10-15% so I’m expecting to hit high 70′s eventually

          Kev

  168. Ron Sherwood says:

    What is the life span of a Prius battery

  169. tomasz michalczyk says:

    im interested in buying a new toyote prius in near future ,is there any chance to order this car in left hand drive specification ?

    • Alan says:

      Plenty of them in Europe and the USA/Canada. If you want to buy a LHD in the UK, have a word with your Toyota dealer or two.

  170. whiley says:

    availableon motability ?

  171. Ian Kille says:

    please can you suggest where I could get roof bars and/or a roof box for 5 door 2005 T3 Prius and how much theye would cost. Thanks.

    • Kev says:

      Hi, good to be able to post comments after a few weeks of problems.

      I have a T Spirit Gen 111 which periodically is creating a very loud engine noise and extreme vibration when started. Not possible to identify in advance, when it is going to happen but it seems to be when the car has been unused for a few days. The local dealer is being very helpful offering to store my car for a weekend, giving me a courtesy car and then having me present to start the car after a few days. Hopefully the noise will happen again.
      Has anybody else experienced a similar problem?

      • Alan says:

        This is not uncommon in the cold weather but it is a mystery. Check out the Prius Chat forum.

        http://priuschat.com/forums/gen-iii-2010-prius-care-maintenance-troubleshooting/

        • Kev says:

          Mmm, cold weather does not appear to be the problem as the first time it happens was early Oct.
          It has only happened two other times, both on cold mornings, but the noise is very very loud.
          The second time it happened, my neighbor was in her car reversing from the drive with windows closed. She stopped and checked her car as she thought she had a problem. Imagine how loud that must have been

      • Hi Kev,

        Sorry for the late reply, but it’s great to hear that you’re able to comment again (we had the web team look into it for you) and that your dealer is providing you with a courtesy car. I am however sorry to hear about this problem. Let me know what the dealer says/has said and if it remains a mystery, we’ll look into it further.

      • Stephane says:

        Hi Kev,

        Had the same problem a few days ago. Immediately turned the car off, tried again with same result. Turn it off again immediately (don’t want to make any damage).
        Then switched it on in EV, drove it a few meters, switched off EV. Seemed to have done the trick, or might just be pure coincidence… Hope I won’t be able to confirm any time soon.

        Melissa, could you please try to dig this a bit further? Is it investigated by Toyota Japan?

        Thanks,
        Stephane

        • Kev says:

          My dealer was able to recreate the noise by removing one of the cables to one spark plug. Effectively, they say that the engine is miss firing.
          Toyota have said that it may be bad fuel and have suggested draining the fuel tank, cleaning it out and then refill the tank. Personally I think this is a bit of a fob off by Toyota as it has happened three times on three different tanks of fuel, but has not occurred on other tanks of fuel.
          Anyway, I’m running the car nearly dry, carrying spare fuel in the boot just in-case the timing/fuel gauge are wrong, and will let you know what happens.

        • Kev says:

          Stephane, can we correspond ref the engine noise. I have a feeling that this might be a gen3 problem and I am trying to find others with similar experiences so that I can pursue the problem with Toyota if they do not come up with a solution.

          my email is Kevin.hobson3@btopenworld.com

      • Hi again Kev,

        I spoke to someone from the technical department this morning. He agreed that it sounds like the engine is misfiring – the source of the noise is the engine’s connection to the hybrid transaxle. He said that there are a range of possible root causes that could result in an engine misfire but that if your dealer had pinpointed ‘bad fuel’ (which I take to mean poor fuel quality), then that is probably correct. Can I just check: does the noise occur when you’ve used a particular brand/kind of fuel from a particular petrol station? If so, it may be worth shopping around.

        The specialist also confirmed that Toyota is not aware of any manufacturing defects that could result in engine misfire on the third-generation Prius.

        If I find out anything new, I will of course get back to you.

        • Kev says:

          Hi Melissa,

          The dealer has identified bad fuel as a “possible” problem and by draining the fuel tank and starting from fresh they hope to prove or disprove this idea. However, I have used 4 different petrol stations (Morrisons and Tesco different locations all at 95 Octane) on 8 different occasions.
          I’ve identified two stations I had filled up from from which the noise occurred about 3 days after filling up. However, I have used the same stations without problems as well.
          The dealer has advised me to use a non supermarket brand, which I certainly intend to do, but I’m finding it hard to believe that three separate tanks of bad fuel are the culprit, especially as I am hearing of others with the same problem who have used Shell and BP fuels with the same octane.
          I will let you know how things go in the future, but om not feeling to optimistic.
          Regards

          kev

        • Stephane says:

          Hi Melissa,

          I doubt the “bad fuel” explanation, or the Prius might be over-sensitive. I had the problem using a tank of BP Ultimate, Kev using standard 95. I’m aware of a few other peoples on Prius UK forums who had the same issue.
          And there are (long) lists of affected people in the US too (see http://priuschat.com/forums/gen-iii-2010-prius-care-maintenance-troubleshooting/70128-rough-engine-start.html for example).

          Could you please pass me the detail of a technical product manager so we can centralise all the experience and try to progress the problem, it might just be an easy to fix software glitch.

          Thanks,
          Stephane

    • Hi Ian,

      Sorry for the late reply. Have you tried your dealer? They may stock the roof rack, or be able to source one for you. The shape of the roof has changed so the roof rack for new Prius will not fit a 2005 Prius, but as a guide, the roof rack for new Prius costs £139.36 plus fitting.

  172. Emma says:

    what is the current reccomended price per private mile for a company car driver as prescribed by H M Customs and revenue for the Prius?

  173. Bryan Allen says:

    overall length and hight & width of the car Price range and if possible value of Trade In of Honda Civic Executive 03 reg milage approx 90000

    • Floppyarms says:

      Length – 175.0
      Height – 58.7
      Width – 67.9
      Clearance – 5.6

      Suggest you use – http://www.glass.co.uk/ for car trade-in values….

    • Hi Bryan,

      Just to confirm the official dimensions from the brochure (all figures are in mm):

      Length: 4460
      Height: 1490; T Spirit with solar roof: 1505
      Width: 1745 (not including wing mirrors – please see this thread for more on this)

      In terms of price range, the T3 starts at £19,504, whereas a T Spirit with metallic paint, leather seats and a solar roof (for instance) costs £25,925.70. There are also some option packs available across some or all grades (T3, T4, T Spirit) which I haven’t included here. All Toyota Centres should have full lists of options and prices.

      As for the trade-in price, no-one at Toyota HQ can calculate this for you but your dealer can.

      I hope that’s clarified everything. Let me know if you have any other questions.

  174. Gavin Smith says:

    Hello, I am currently a third year student at Coventry University studying Automotive Engineering. I’m writing my Dissertation this year about Hybrid Powertrains in Spark Ignition vehicles, and am just wondering if you could provide me with any information regarding the hybrid system used within the Prius, and historically in the older Prius. Any help will be greatly appreciated.

    Gavin Smith

  175. Steve Goddard says:

    Is fitting a towbar an option with the new Prius? If so what is max towing weight?

  176. alun says:

    i would like to know about the servicing of the toyota priusand charges

    • Hi Alun,

      Sorry for the delay in getting back to you. The service schedule is as follows:

      After 10,000 miles: intermediate service (30 minutes)
      After 20,000 miles: full service (one hour),
      After 30,000 miles: intermediate service (30 minutes)
      and so on.

      The costs vary Centre by Centre. These timings (and the costings you would be quoted) apply to a standard service, so if any additional work was required then there would be additional costs involved.

      Thanks for your question!

  177. Archie Smith says:

    I am out of UK for 3months at a time I leave my present vehicle on charge during this period what action would I have to take to ensure the Prius would be fully charged and ready for the road on my return

    • Hi Archie,

      The 12v battery is like any other car’s 12v battery, meaning that it may go flat if left for a length of time, though you can use a trickle charger (I assume this is what you mean when you say you leave your present vehicle ‘on charge’ – unless you have a PHV or EV?). The 12v battery operates entirely separately from the hybrid battery, which is charged as you drive and shouldn’t go flat through lack of use. Either battery can be used to start the car. In short, then, there are no special considerations to take when leaving a Prius as opposed to a non-hybrid.

  178. Hugh says:

    What is the expected life of the batteries and cost of replacement if needed?

    • Hi Hugh,

      The nickel metal hydride battery should not need replacing – it is designed to last the lifetime of the car itself. If you ever do need to replace it, it will cost £736.38 (ex. VAT and fitting). The 12v battery, on the other hand, is the same as in any other car, as will be its lifespan.

  179. tony antoniou says:

    how is non petrol energy produced

  180. Liz says:

    Can you supply me with more information about the sun roof/solar panel ventilation system on the new prius? Considering the extra cost there is very little information available about it, including from our local dealership. I would ideally like to see one on action on a demonstrator

    • Martin Robinson says:

      Just waiting to collect my new Prius which has the solar roof. It’s stuck in the snow at the moment, but as soon as I get it I’ll let you know what I think of the roof. Should be before next weekend, I hope…

    • Hi Liz,

      Sorry for the delayed reply, and that you’ve had trouble finding authoritative information on this.

      The functionality of the roof is demonstrated clearly in this video from Toyota USA. Not mentioned in this video is that you can switch the air conditioning system on remotely using your key fob up to three minutes before getting in, providing the hybrid battery has some charge. You don’t need bright sunlight to use it, either – it should work fine unless the car is in shade or the roof is very dirty.

      Unfortunately I don’t think any of the demonstrators have a solar roof, but I’ll double-check for you.

  181. craigedwards says:

    please outline the differences in power, size and performance between the initial 1.5 prius engine and the recent 1.8 engine. Please also detail the sicomparative sizes of the different vehicles – is the 1,8 bigger? Thank you.

    • Hi there Craig,

      Sorry for the delayed reply to this. I’m not sure if you mean the actual engines themselves or if you’re instead looking for a comparison of the second- and third-generation cars, so below is a brief comparison of the cars. Let me know if you’d like to know anything more specific. (You can also request a Prius e-brochure here or compare the third-generation Prius against other Toyotas and other manufacturers’ vehicles here.)

      MPG (combined): G2 65.7; G3 72.4 (15″ wheels), 70.6 (17″ wheels)

      CO2 emissions (combined) (g/km): G2 104; G3 89 (15″), 92 (17″)

      Max. speed (mph): G2 106; G3 110

      0-62 mph (seconds): G2 10.9; G3 10.4

      Drag co-efficient: G2 0.26; G3 0.25

      Max. torque (Nm/rpm): G2 115/4000; G3 142/4000

      Vehicle length (mm): G2 4450; G3 4460

      Vehicle width (mm): G2 1725; G3 1745

  182. Dean says:

    it my test it asked me how electric cars still pollute the air? could you please tell me the how they do.

    • DavidMG says:

      Electric cars and pollution.

      The current on sale Prius is NOT a plug-in model.
      It’s batteries are recharged by two means : firstly regeneration when braking and secondly the petrol engine.
      The overall “pollution” of UK cars is generally measured by CO2 emissions from which you’ll see the Prius is extremely low for the size of car.

      Regarding other Electric cars, ie. the sort that you plug in to charge (including some Prius out on test at the moment) the pollution from charging depends upon the power station that supplies the energy. It is generally accepted that treating pollution at source (as in the Power Station) can be more effective than treating it at source of consumption (ie. the car).

      • Hi Dean,

        DavidMG is right in that the third-generation Prius currently on sale is not an electric vehicle (EV), nor a plug-in hybrid vehicle (PHV) but a petrol hybrid. For clarification and a detailed explanation of how regenerative braking charges the hybrid battery, please visit this page. (This whole site is very informative and clear – I’d recommend reading through it all if you want a full understanding of the hybrid system.)

        DavidMG is also correct in that the CO2 emissions for Prius – 89g/km (combined cycle) – are exceptionally low for a full-size D-segment family car. (To see how Prius compares to other Toyotas and other manufacturers’ models in terms of CO2 emissions, performance and running costs, try out the Toyota Comparison Calculator.)

        However, there is a significant difference between EVs and PHVs. EVs – such as the FT-EV II concept unveiled last year – run on electric power only and so emit no CO2 through driving. In this way, electric cars do not pollute the air. PHVs, however – such as the Prius PHV which is being tested this year, as DavidMG quite rightly says – are still petrol hybrids and so still emit CO2 when driven using the engine.

        There are two main differences between Prius PHV and the current petrol hybrid Prius to bear in mind with respect to your question. The first is that the PHV can be charged by plugging it into your domestic electricity supply or designated charging point. The second is that the PHV is equipped with a lithium-ion battery instead of the current petrol hybrid Prius’ nickel hydride battery, meaning that the PHV can be driven further on electric power from a single charge – 14 miles instead of the one mile that the current Prius is capable of. Because of this, the overall CO2 emissions are much lower: a predicted 41g/km.

        However, the emissions over the life cycle of the vehicle may be taken into account too. This video concerns the life cycle of the current petrol hybrid Prius (so please ignore the third ‘driving’ section as it won’t apply), but it outlines the kind of processes that go into building a car and the considerations taken by Toyota.

        Apologies for the late response but I hope that’s clarified everything and answered your question. Do get in touch again if you have any other questions. Thanks.

        • Alan says:

          Note that the toyota comparison tool mentioned by Melissa only has data up to May 2009. The data for the Prius seems to be more Gen2 like (99 BHP?). Maybe Melissa could double check?

          • Hi Alan,

            99 DIN hp is actually the correct figure (second-generation was 77). I’ve double-checked and all other Prius specs are correct, though the costings are to be revised. Thanks for bringing this to our attention, though – we’re looking into getting more recent data.

            • Alan says:

              Isn’t 99bhp just the petrol engine? When combined with the electric motor, don’t toyota quote something like 134bhp?

  183. russ says:

    can the seat fixing mount on a new prius be moved by toyota to allow extra legroom for a 6ft 10″ driver?

    • Hi again Russ,

      By ‘seat fixing mount’ do you mean the mechanism that allows you to move the seat forward and back? As I said in my last reply, the amount you are able to adjust the seat position is increased in the third-generation Prius. Beyond this, however, Toyota HQ has no ability to adjust specific seats on specific cars. I would contact your dealer as they will know exactly what can be adjusted at both factory and dealer level.

      Alternatively, I know that there are one or two regular users of this blog that are taller than average – would anyone be so kind enough as to tell Russ how they make the most of the Prius’ driver’s space?

  184. lorna says:

    do you have a cellica

    • Hi Lorna,

      Sorry for the late reply. Toyota stopped making the Celica in 2006, but some dealers may still have used Celicas available for purchase. You can search for used cars in your area here.

      Do let us know if you have any further questions.

  185. russ says:

    how much more drivers leg room in the new model compared with the previous model

    • Hi Russ,

      While the driver’s legroom hasn’t been increased in the third-generation Prius, the front seat travel is longer and the steering wheel has telescopic reach and tilt – both of which should mean more flexibility and comfort in terms of driving position. In addition, the front seat redesign means there is 2cm more rear passenger legroom. Any Toyota Centre will be more than happy to demonstrate these changes during a test drive.

      Sorry for the late reply, but I hope that’s answered your question.

  186. DANY says:

    how is the insurnce on this car ? (prius)

  187. Battyquilter says:

    How much electricity is used when charging?

  188. mr'ng says:

    how many litres oil per 100 km?

    • Hi there,

      This is a good question – I’ll find out and get back to you.

    • Ben says:

      mr’ng,

      Oil consumption will vary greatly as it’s affected by engine speed, ambient temperature and other factors. For example, lots of short journeys will create a very different oil usage pattern when compared to long journeys.

      Whilst you should always monitor oil level, as indicated in the owner handbook, using the dipstick; it’s unlikely you will ever need to top up the oil outside of the standard service intervals of the car.

  189. Shahram says:

    i recently purchaseda new Prius. it shows Aux connection on the radio but how do i connect an Pod or other MP3 palyers to rdio? thanks.

    • Brian says:

      There’s a standard 3.5mm socket at the base of the rear of the central sliding console. Provided you have a suitable lead (whether 3.5mm male to male for ordinary headphone sockets or via adapters for awkward/proprietary devices) audio from any mp3 player/phone/handheld/or even personal cassette player(!) should be able to be played through it.

  190. thomas michaltzyk says:

    can i order left hand drive version of Prius ?

  191. jannes mendes santana says:

    do haver less 1.8 l ban new

    • Hi Jannes,

      Apologies for the late reply. If you are asking whether there is a choice of Prius engines, the answer is no: all grades of the third-generation Prius feature a 1.8l VVT-i petrol engine. Do get back to us if that doesn’t answer your question.

  192. Venetia Bellers says:

    I bought a 2007 Prius T-Spirit but am having trouble finding an infant car seat that fits. Can you tell me which brands can fit in the car?

    • Hi Venetia,

      Sorry that this reply has come so late. Toyota HQ doesn’t have a list of approved seat manufacturers, I’m afraid, though your dealer might have more experience in this area. Alternatively, we’ve found that Mothercare states that it has advisors who are trained to check the fit of car seats. Hopefully you’ll find one that fits!

    • Brian says:

      That surprises me. We had a number of different seats in our 2nd gen Prius, from very wide/tall ones to simple boosters, and never had any that didn’t fit. The only thing that we needed to do was remove the car’s own headrest.

      In what way did the seats you’ve tried not fit?

  193. paula says:

    how do i charge my new tomtom in the car?

    • DavidMG says:

      Charging of independent Sat Navs like TomTom.

      The current (3rd generation) Prius has two 12v sockets – one is inside the centre storage console and the other is front centre ahead of the console low down below the dash. This is an improvement over the previous model (2nd gen Prius) where only one 12v outlet was provided.

      My £60 (from Morrisons)NavTech / NavMan SatNat is kept inside the centre console and plugged in there and is kept charged this way. It only comes out of the console to be used when necessary.

  194. Stuart says:

    Hi -I have a Dec 2007 registered Prius. and wondered whether any update is now available for the Sat Nav, and how much this would cost

  195. keith clark says:

    cab both the back and front passenger seats fold flat to make use of the full car legths for long item carrying?

  196. Paul says:

    I have two questions about the Prius.. 1. Can you set the interior temperature with the solar panel system. 2. Does the car have remote start. (ie from my house when it’s -3 outside to get the car warmed up)

  197. Paul Kelly says:

    Does the Prius T3 come with front spots in the bumper as seen in the T4 Spirit?

    • DavidMG says:

      Spot lights.

      The current (3rd generation) Prius T3 grade DOES have spotlights (unlike the previous 2nd generation model).

  198. andy baker says:

    how long does the battery last if you stay below 31mph

  199. Maxim says:

    Hi, will I be able to fit 2 child seats and a mid size adult on the back seat? Mny thanks, Maxim

    • Hello Maxim,

      Huge apologies for the late reply. It’s been pretty busy here post-Christmas.

      This is a very good question. There are isofix points on both left and right passenger seats, so it is possible in theory to install two child seats and have a mid-sized adult in the middle. However: the feasibility and, more importantly, the legality of this depends on the size of the child seats. If either child seat rests on any seat belt buckle, or interferes with the middle seatbelt in any way, then they do not meet safety requirements and cannot be used. I would advise taking both seats to your dealer and fitting them in a demonstrator to test this.

      Thanks for the good question!

  200. Beth Bebb says:

    What petrol do I need to use in a Prius

    • Hi Beth,

      I’m so sorry for the delayed reply – there’s been lots of catching up to do since the Christmas break. The Prius takes unleaded petrol.

      If you have any further questions, do get in touch – I should be able to get back to you much quicker in the future!

  201. Mike E says:

    Please tell me (us) why questions are answered out of sinc. I asked 2 questions on the 16th with no answers yet, but a question asked on the 21st has been answered already?

    • Hi Mike,

      Sorry to have kept you (and others) waiting. We answer all questions as quickly as possible: if we know the answer to a question and can answer straightaway, then we do; if we can’t answer straightaway, then we put questions to other teams at Toyota. Others still must go to Toyota Motor Corporation in Japan. We still respond as soon as we get the answer. This process can take some time unfortunately, but I’m not ignoring you, I promise!

      To answer your questions:
      You’re right about the different layouts. I just went out in the snow with the Prius brand specialist to check our Prius, and can confirm that the correct steering wheel layout can be seen on page 30 of the brochure, whilst the correct gearstick is shown on page 13. Well done for spotting these! Apart from being right hand drive, the layout should be exactly the same as in those shipped to Europe, so this shouldn’t be the source of brochure inconsistencies. (Also, please note that page 41 shows a T4 that has been fitted with a nav system; it’s slightly different to the one that comes with a T Spirit.) But thanks for the brochure feedback – it’s always useful to hear, and will be passed on.

      As for the hatchback door, we think this can be done using the key fob, but unfortunately we cannot test this at the moment. I wonder if any current T Spirit owners would be kind enough to confirm this?

      Irregular use and short journeys won’t adversely affect your car in any way. In fact, the car should excel on short journeys: hopefully you’ll get to use EV mode a lot, and achieve high mpg.

      I hope that answers your questions. Do let us know how you get on with your Prius when it arrives!

      • From Alan Stockley, via e-mail:

        “I’ve just been out to my G3 T Spirit. The key fob opens all doors including the hatchback door when operated from outside the car. It also operates the ‘smart entry’ system to open all doors when appropriate contact is made with a door handle or hatchback door. The fob also carries a key but there is no key slot in the hatchback – only on the front doors.”

  202. Paul Bamber says:

    How much tax does it attract as a benefit in kind?

  203. Lance Wilkinson says:

    Can you explain to difference between the Toyota Prius 1.8 VVTi T Spirit Hybrid CVT Auto 5dr and the Toyota Prius 1.8 VVTi T Spirit Hybrid LTH CVT 5dr Auto? what does LTH stand for. Thanks

    • Hi Lance,

      I was as puzzled as you, but actually it’s very simple: it’s the same car with leather seats. These can be added as a factory-fit option on the T4 and T Spirit grades for £1395 (inc. VAT but not fitting).

  204. asea says:

    How much will i save if i was to change from my current car which is a honda civic 1.8 sport 06 plate to a toyota prius t spirit 06 plate?

  205. D.M.Edmonds says:

    Does this model have Automatic transmission, if so what is the cost please

    • Hi there,

      Prius is automatic, in a sense: it has CVT transmission (Continuously Variable Transmission). This enables a smooth transition between the motor and the engine. For a fuller explanation, please see here.

  206. matthew blackwell says:

    when stopped which battery runs the auxillary electrics, aircon, radio etc and for how long.

    • Hi Matthew,

      The 12v battery runs these, as it would in any other car. The high-voltage nickel hydride battery is a part of the hybrid system and does not affect these processes nor the status of the 12v battery.

      I hope that’s clear, but if not, do get in touch and let me know.

  207. steve says:

    how often do i need to charge the batteries and how do i charge them

    • Hi Steve,

      The nickel hydride battery (the hybrid battery) is charged automatically through regenerative braking and engine heat that is stored as you drive. It functions completely independently of the normal 12v battery, so even if the hybrid battery is out of charge you will still be able to start the car, for example. The hybrid battery can supplement the engine or, when in EV (Electric Vehicle) mode, propel the car using electric power alone. You can drive for up to 1.2 miles at speeds of up to 31mph in EV mode. The frequency with which the hybrid battery requires a charge is dictated by how much you drive in EV mode, therefore.

      All the above applies to the current third-generation full hybrid Prius, but there is also a newly-launched plug-in Prius. This can be charged by plugging it into the household mains. Plug-in Prius is not yet available commercially but more information on it can be found here.

      I hope that’s clarified things, but please do get in touch again if you have any further questions.

  208. Mr hussain says:

    need a new key as old one has broken

  209. Mike E says:

    Hi. I haven’t taken delivery of my car yet and I was wondering…as a retired person I dont drive my car every day, and the journeys I do make are usually short…between 6 and 20 miles. Will this iregular use and short journeys adversly effect the car in any way?

  210. Victoria says:

    What is the list price for a 1.8l Petrol Prius – brnad new and what is the C02 emisson?

  211. Mike E says:

    On the 3G T Spirit, can the hatcback door be unlocked from the outside?

  212. ANNE GARFRIHY says:

    i have a one year old prius – is it front or rear wheel drive – an issue in in the snow!! thanks

  213. Mr R Ives says:

    i understand that the Prius runs on petrol and battery power. How long is the battery life and how much would it cost to replace the betteries? If I have this all wrong can you please explain.

    • Hi there,

      You are correct in that the Prius can run on petrol, battery/electric motor, or a combination of both. The high-voltage nickel hydride battery is charged as you drive and so should never go flat. With a charged battery, you should be able to drive using battery power only for just over a mile, at speeds of up to 31mph. There is a normal 12v battery too, so you’ll be able to start your Prius regardless of the amount of charge in the high-voltage battery.

      In the longer term, the high-voltage battery should not need replacing – it is designed to last as long as the car itself does. However, if ever you do need to replace it, it will cost £736.38 (ex. VAT and fitting).

      Hopefully that’s clear – let me know if you have any further questions.

  214. Mike E says:

    Why so many inacuracies in the `New Prius` brocure? Different steering wheel layouts (Pages 13 and 30) Here too we see the gear stick showing different layouts. Come on Toyota, lets have a dedicated brocure for the UK market.

  215. johnny melton says:

    how far will it drive on electrec and does it have to warm up first?

    and what can I expect out on the open road with M.P.G.?

    and will it revert to electrice after a journey through the next city.

    when will the all eclectric cars be ready in UK.

    • Hi Johnny,

      The Prius will drive for approximately one mile on electric power only, at speeds of up to 31mph. You don’t have to be warmed up to use it, though some people have reported that it works better when warmed up (see here). You do need to have charge in the high-voltage nickel hydride battery to use the system, however. The battery is charged as you drive normally using the engine. In other words, no matter how far you have driven, if there is charge in the high-voltage battery (clearly displayed) then you should be able to drive in EV mode

      The mpg figures depend on the wheel sizes. For motorway (extra urban) driving, these are:
      15″ wheels: 76.4mpg
      17″ wheels: 74.3mpg

      As for when electric cars will be on sale in the UK: this is a very good question! This week Toyota announced that a plug-in Prius will be available as a commercial vehicle in approximately two years’ time. The FT-EV II, a smaller concept, was unveiled earlier this year and a brand new Toyota hybrid concept will be revealed at the Detroit motor show in January, so there’s plenty to look forward to on the electric vehicle front – hopefully some of these concepts will make their way to the UK in their commercial forms in the future.

  216. Mark Andrews says:

    I notice in the Prius brochure that a DAB radio is an option – however i can not find a price of this option or indeed request it during the configure programme on the Toyota website. Can you confirm that a DAB radio is available for the new Prius and what the price is?

    • Hi Mark,

      Sorry for the confusion! I can confirm that a DAB radio is available as an option on all grades, and costs £370.85 inc. VAT but not fitting.

      The website doesn’t list the full complement of options, which explains why you didn’t see the DAB radio in the car configurator. For the full list and pricings, you’ll need to visit a Toyota Centre.

      I hope that clarifies things, but let me know if not.

  217. Mike says:

    In the 2010 Prius is there a choice of colour for the seats (cloth) ? (UK car)

    • Hi Mike,

      Yes, though it depends on the exterior colour. Seats come in a dark grey with all exterior colours except Orion Blue, which has light grey seats. If you opt for leather seats in the T4 or T Spirit, these come in a dark grey also, though other colours may be released soon. I’ll keep you up-to-date on that.

      Just to clarify: the third-generation Prius, released in the UK in August, is referred to in the USA as ’2010 Prius’ (DavidM-G gives his view of this here).

  218. colin brunt says:

    company car tax savings

  219. Don Harrison says:

    I am interested in buying a new prius 2010 and wonder what the safety factor is in comparison to say the Rav4 4wd. Is the height of the Rav 4 a factor in causing roll-overs in comparison to the Prius??

  220. Your name says:

    What brand is the satellite navigation system in the Prius (for ordering additional discs)?

    • Hi there,

      The maps are Navteq, but you cannot order additional discs as the data is stored internally on the car’s hard disk drive. Map updates are released by Toyota Motor Corporation every 9-18 months, and are installed at a Toyota Centre by a qualified technician. However, no updates have been released for the third-generation Prius as yet. I hope that helps.

    • Hello again,

      I’m pleased to tell you that an update has now been released and will be available to third-generation Prius drivers soon. For further information, please see here. Thanks.

  221. Ridz says:

    How long does a highbrid battery last for?

    • Hi Ridz,

      The battery doesn’t go flat – it is charged when you brake or drive using the engine, and is designed for regular charge and discharge. You should be able to drive drawing power from the hybrid battery alone for about 1.2 miles, at speeds of up to 31mph.

      As for the lifetime of the battery, it should last as long as the car does and shouldn’t need replacing. The warranty covers all hybrid components for five years.

      I hope that’s answered your question. Please do get in touch again if not.

  222. rupert gara-dyke says:

    your site mentions presafe and active cruise control (radar) – can you confirm the car has this or is this a mistake?

    • Hi Rupert,

      No, Prius does not feature active/adaptive cruise control. I’ve put someone from the web team on it, but could you also reply with the link so we can double check? Thanks!

  223. Alan says:

    Any news on the new forum? This comments blog is becoming unwieldy!

  224. Mike says:

    Does anyone have a Gen 3 with bluetooth and a LG Cookie phone that works with the car? I am looking at purchasing this phone for my dad since he cannot store contacts on the cars HDD, but have been told by the car phone warehouse that they don’t offer refunds or exchanges if it won’t work.

    • Floppyarms says:

      I don’t own either (YET!) but according to http://techdoc.toyota-europe.com/Bluetooth/search.aspx you will be just fine.

      Floppy.

      • Mike says:

        I’ve checked that site out a few times and it only says the LG Cookie will connect and allow incoming calls but won’t do anything else. The problem with the list is it’s too basic, My dads current phone, Samsung G600, will connect, make calls, accept calls and will transfer contacts to the car. However it will not retain the contacts on the car, when the contacts are transfered to the car it will keep them untill the ignition is turned off, after which point all the contacts have been deleted.

        I would rather see a more technical version of the list which tells you exactly what can be done with the bluetooth, since any phone with bluetooth will connect to the car and accept incoming and outgoing calls but some features wouldn’t work.

  225. Alan Eatock says:

    Well after my long 16 week wait I took delivery of my T Spirit today, I am very pleased with the look of it, is in white and looks good with the black roof and spoiler, also the hints of blue that are around, but now need to get some miles on the clock. I also hope I will not get many problems. Sad I could not get the radar pack,

  226. Richard Todd says:

    Regarding the Bluetooth compatibility list (again!) -
    When I received my Gen3 TSpirit I found it would not stay
    connected to my Nokia N82, even though my Gen2 TSpirit
    worked perfectly with the same phone. Now I have checked
    the ‘techdoc.toyota-europe’ compatibility guide it appears
    that although the Gen2 (system 05 EMV) fully supported all
    Nokia N-series phones the Gen3 (system 08 Mid AVN)
    supports virtually none. Can you confirm this is correct?
    I’m amazed that Toyota would drop support for Nokia’s
    flagship phones which surely must be a popular choice for
    us ‘technologically aware’ Prius owners. Will an update be
    available to fix this? Perhaps other Gen3 owners have
    more experience of N-series compatibility before I have
    to buy a new phone?
    Thanks, Richard

    • Mike says:

      I’ve looked at the techdoc bluetooth page and can’t say I’m surprised it doesn’t work since it is a old phone. I would expect all bluetooth phones are able to connect but depending on their age some might experience some problems. I have found that the samsung G600 won’t work but from reading about what’s needed to get full functionality from the cars bluetooth you would need bluetooth profiles that is only on newer phones, I have found these profiles are only on phones made between now and September 2008 however there might be older phones that have the profiles needed. Your user manual has information on the required profiles needed.

    • Mike says:

      I’ve looked at the techdoc bluetooth page and can’t say I’m surprised it doesn’t work since it is a old phone. I would expect all bluetooth phones are able to connect but depending on their age some might experience some problems. I have found that the samsung G600 won’t work but from reading about what’s needed to get full functionality from the cars bluetooth you would need bluetooth profiles that is only on newer phones, I have found these profiles are only on phones made between now and September 2008 however there might be older phones that have the profiles needed. Your user manual has information on the required profiles needed.

  227. Peter Hatton says:

    Can you advise, please, if anything can be done by your technical team to improve the volume on the satnav and also the reversing sensor bleep.The latter is inaudible with a full load in the boot. Both are far inferior to those on the previous Spirit.

  228. Tor Bergen says:

    Hi Melissa , Hi Peter G
    Thank you very much both of you for a detailed response!
    I have tested the steering situation as you ( Melissa) explained, and when the car is stationary no “binding” can be felt and steering is smooth. Only when driving on normal, flat roads,in slow or high speed, the poor self centering can be noticed. So,I do not suspect any binding of the steering rack, but merely a steering geometry being out of spec. However, I have been to a Toyota center and when I tested one of their demo cars, I had a similar sensation . So, the garage manager ( not very experienced in terms of the G III Prius) claimed this had to be “normal”. I objected to his conclusion, as I have been driving many, many different cars during 40 years, and never experienced such behaviour.Even with an electric powersteering system, similar to that of the Prius. Aparently, according to Peter G, this is not “normal” and therefore I will contact a different dealer and ask a more experienced tech to test my car.
    I will inform my findings in this forum in due time.

  229. Stephane says:

    Hi Melissa,

    Just saw your post about auto-dim mirror and customisation.
    Speaking of customisation:
    Any reason why the European (at least UK) models don’t have the auto-lock customisation the US have: The ability to select if the door lock automatically while in gear, above a certain speed, all unlock automatically or just the driver one?
    Any chance to get it as a firmware update?

    Thanks,
    Stephane

  230. Tor Bergen says:

    Hi Melissa
    Any news from technical team regarding my question about “poor self centering of steering wheel ” dated nov. 6th. ???
    Kind regards Tor

    • Sorry Tor, I haven’t been able to get an answer from technical yet. I haven’t forgotten, though – hopefully I’ll be able to respond properly by tomorrow morning. Do bear with me!

    • PeterG says:

      Tor

      I refrained from posting because I thought the technical team were sure to return rapidly with advice that you have a serious problem.

      I’m happy to confirm that in my Gen3, I can take my hands off the steering wheel and the car continues to run straight. Furthermore, if I nudge the steering wheel slightly to either side, it immediately self centres. This works at any speed.

      From you description of a binding sensation as you slightly turn the wheel, I suspect the problem is in the steering rack or linkage rather than the suspension geometry.

      If you have any suggestion of something sticking or binding in the steering, you should phone the dealer for advice on whether it is safe to even drive the car to the dealer- they may wish to collect the car on a trailer rather than run the risk of worse steering malfunction as you drive the car in to them

      Pete

    • Hi Tor, sorry for the delay on this.

      In short, this doesn’t sound normal. Is there an EPS warning light at all? This will tell you if the power steering has malfunctioned. If not, try being stationary with the ignition on and turning the steering wheel from lock to lock several times. This should pinpoint any potential abnormalities in the operation.

      Driving conditions, i.e. speed and the camber of the road, can also affect self-centering. Does the problem happen constantly, or only some of the time? If the latter, it could be that a change of conditions brings about the problem.

      Either way, I would follow Pete G’s advice and contact a Toyota Centre as soon as possible. I would ask them to inspect the suspension geometry and the steering system thoroughly.

  231. Steve Kendell says:

    Hi Melissa,

    I have still not heard any thing, is there any news from Technical yet about my electrochromatic mirror? I received an out of office e.mail from Simon Rutherford and he was due back on the 6th!
    Thanks

    Steve

    • Hi Steve,

      Apologies for the wait – yes, I have now spoken to the technical team. The first thing the specialist I spoke to said is that the dimming function on the mirror requires both sensors to be uncovered (untouched in an ideal world) in order for it to be functional – so I’d take the tape off! This is because they are synergetic: the back sensor detects the amount of surrounding light (i.e. determines whether it’s night or day), and the other detects the light level reflected in the mirror. The bigger the difference between the levels of light, the more the mirror will dim.

      It’s hard to tell without knowing how light it was at the time and what speed you and the other drivers were travelling at, but the specialist guessed that the only time the system might not work would be if the car behind became very close very suddenly (as a result of quickly pulling in behind you, say), meaning their lights were obstructed by your Prius’ tailgate. In such a situation, there may not have been enough time for the sensors to respond, especially if the car behind did not remain behind for very long. Does this sound like the kind of situation you’ve been in? If categorically not, do let me know and we’ll investigate further.

      No one else has complained direct to Toyota about the functionality of this system – be it in a Prius or in any other model that features it – so Toyota does not have a ‘fix’ planned as such. It’s not a feature that is customisable, either. However, we think it should be, so the technical team is going to request that in future generations of Prius, auto-dim is placed under the customisation menu so that customers can choose the speed of the system’s response. There’s no guarantee that this will be implemented, but we can ask.

    • Hi again Steve,

      I should have asked – have you mentioned this to your dealer? If not, I would definitely approach them as they will be able to identify the problem fully and provide details to our technical team.

  232. Kev says:

    Hi,

    I’ve got a family member who is having trouble when they sit in the back of my G3 Prius.

    The seatbelt tensioner engages whenever they lean forward, which means that once they sit back again, they are unable to move forward. The only thing to do is undo the seatbelt let it retract all the way and then do the belt up again.

    We have tried many other cars, including some Toyota’s, and this doesn’t occur with any of them.

    Is there anything I can do, the dealer gave us a blank look and said they could do nothing.

    • Brian W says:

      Melissa – I am just about to order a T Spirit and having reviewed all 710 comments have noted the question on heated
      seats – think your latest update was on 3 September to CC. Any further information on this?

      Thanks

      • Hi Brian,

        Impressive stuff, having been through the whole thread! My last reply was here, but unfortunately the answer remains the same: there is no news on heated seats at the moment, I’m afraid. Do let us know how you get on with the T Spirit when it arrives, though.

    • Hi Kev,

      I haven’t heard of this happening before. Hopefully it is something that your dealer can fix but I’ll double-check for you.

    • Hi again,

      What you describe is apparently normal for the Prius’ Automatic Locking Retractor mechanism, according to page 90 of the owners’ manual. It’s a safety feature, designed to hold a child seat firmly (see page 144). However, the specialist I spoke to said that it kicks in only when the seat belt has been extended completely – are you finding that it happens more often than that?

      Sorry if this seems like the virtual equivalent of a blank look, but I’m afraid that it probably can’t be altered if it’s a built-in safety feature.

      • Brian says:

        In my experience this is indeed normal – it was the case on our old 2nd Gen and is the same on the 3rd Gen. If the belt is pulled too sharply then it has to be fed all the way back in, irrespective of how much the belt is extended at that time – it’s a bit of an annoyance when you have to disconnect it from a child seat to do so, but we’ve got used to it!

      • kev says:

        Therein lies the problem.
        If a large person gets into the back of a Prius and puts on the seatbelt. They will probably have to pull it out to it maximum length to fasten it. Therefore being immediatly imobolised.
        Even a smaller person only has to lean forward to far to have the same problem.
        My advice to anyb ody with larger freinds who might sit in the back. Don’t get a Prius.

        • New Prius Owner says:

          Hi Kev

          I’m pretty sure this is the same in all Toyota Cars. You really to have to pull it out the full length and pull it to the side to engage a sort of ratchet effect that locks the seatbelt as you have experienced. Once it is engaged you can only disengage by pulling it fully out and to the side again. The length you have to pull it is far beyond where you would have to pull it normally.

          Hope this helps

  233. FAISAL BASHIR says:

    is the iphone compatible with the bluetooth system on the new prius?

  234. Tor Bergen says:

    Dear Melissa
    During my initial driving ( only about 3 weeks) of my new Prius Gen III, I have found a strange behaviour of the “self centering” ? of steering wheel after a small movement especially to the right direction.
    It feel`s like the steering rack is somewhat binding ?, or maybe some issue with the EPS system or wheel angles ? However, this is mostly noticeable when turning the steering wheel very little(maybe 10-15 cm or more ) and then it seems not to go back to center properly when released.You have to bring it back to center manually. When steering in opposite direction , the self centering works more normal and is centering the SW more correctly.
    Could you check with your technical team if this is normal behaviour for new Prius or if this can happen due to poor adjustment of wheel angles during predelivery inspection.

  235. Melissa Coulton says:

    Apologies all – it’s been a busy day here. I’ll get back to you as soon as I can. Thanks.

  236. Alan Stockley says:

    Further to Alan Colvin’s post about the NAVTEQ website. I’ve looked at thefeedback form which brings up the latest version of their mapping and shows that everything I have found out of date on the Prius database is already updated on the NAVTEQ site. The problem clearly lies with Toyota for not including the latest available NAVTEQ mapping. With the launch of a new ‘model’, which is what the 3rd gen Prius is, it is a big minus for Toyota.

  237. kev says:

    Oh, Please, please,please put my mind at rest concerning running in.

    Durring the first 1000 miles I used CC on four occasions to do 20 mile trips each way at 50MPH for two trips and 65mph for the others.

    I’ve since done a 1000 mile trip starting at the 1500 mile point at between 60 & 65 mph.

    I won’t have damaged anything durring the first 1000 miles would I?

    • Stephane says:

      Hi Kev,

      I don’t exactly remember to manual wording but I don’t think 20m qualify as long constant speed… I was more thinking about the full 1200m on CC. I wouldn’t be too worried if I was you!

  238. Kev says:

    Mellisa,

    Some advise please.

    I’ve just completed a 1200 mile round into Germany and used the cruise control (CC)all the way. (Brilliant)

    Only thing is, should there be any difference in running CC in Power Mode and Eco Mode? i tried switching between the two, and couldn’t really see a difference at all.

    Must say though, pulling out of a service station onto the M1 requires Power Mode. i had to appoligise to one lorry driver who encountered me still accelerating in Eco at 50mpg when I had to filter into the inside lane.

    • Hi Kev,

      Really interesting question – I’m not sure if this has come up before. I’ll ask about this, but perhaps other users who have fully broken in their Prius will be able to comment on your experiences?

      Speaking of which, I don’t know if you have seen Stephane’s comments on acceleration but I expect you two might have an interesting discussion. He doesn’t mention Power mode specifically though.

      • Phil Moore says:

        Sorry if this does not relate to previous comments but I didn’t know how else to get in to the system.

        I have a Mk III Prius TSpirit & have loaded several CD’s on to hard disk. I have then created a playlist from some tracks but I cannot find how to play the created playlist either in the hand book or on screen. Can anyone help please?

        • Good question, Phil. I’ll ask for you.

          Not to worry about posting in another thread; it can be hard to find your away around! However, for future reference, if you’d like to start a new topic, there is a ‘post a comment’ box at the bottom of the page.

        • Sorry Phil, I meant to say: we are in the process of developing a forum, so soon it will be easier for you to post and join discussions. Keep an eye out on this post for more details in the future.

        • Hi Phil,

          Sorry for the delay in getting back to you; despite the simplicity of your query, our technical specialist was stumped by this one! However, he sat in our Prius this morning and worked it out for you:

          1. Press the ‘Audio’ button at the bottom left of the screen
          2. Press the onscreen HDD tab
          3. Press ‘Select’
          4. On the ‘Select album’ screen, a ‘Playlist’ tab will appear at the top (the system recognises the playlist as an album)
          5. The title of the playlist should appear. Tap it and the music should begin playing.

          He even shot a demonstration video! I can’t upload a video to a comment, but I’ve stuck it on YouTube for you. I hope that helps – let me know.

        • Thanks for your email, Phil. I’m glad it works!

    • Stephane says:

      Hi Kev,

      I don’t notice much difference with CC between Eco and “normal” mode. MPG is very similar and acceleration slightly better in normal but barely noticeable in CC.
      From my experience CC is less fuel efficient than manual speed control.

      Hope you did this after your first 1200 miles as the manual states “avoid constant speed” during break-in period (so no CC I suspect). (Which is 1200 miles in UK manual I think and only 600 in US ones).

    • Peter G says:

      I really think there’s no problem with the instruction to “vary the engine speed”. Even with the cruise control set, the engine speed varies with the slightest gradient and with the state of charge in the battery.

      I have to say, though, that a 1000 mile running in period is really unusual these days, and I only found out about it through obsessional reading of the handbook. I can understand that people who only read the handbook after the event feel annoyed that they weren’t informed.

      Pete

    • Peter G says:

      There seems to be no difference in the cruise control operation in the three modes.

      This really is a missed opportunity, Toyota! The cruise control completely contravenes the ethos of “Eco” mode.

      As Stephane says, fuel consumption worsens with the cruise control engaged. I am sure this is because of its over enthusiasm in maintaining an exact speed, and in quickly resuming the set speed on pressing the resume button. On an uphill gradient, or on resuming, the engine revs, the display moves in to the red “Pwr” area, and the fuel consumption display plummets.

      If, in Eco, the cruise control allowed the car to slow a bit on uphill sections and resume more gently, economy would improve and the driving experience would be the more relaxing experience that most of us want when “cruising”.

      Pete

      • Hi Kev (and hello too to Stephane, Pete and David),

        Apologies for the delay in responding to this – it’s my fault entirely.

        Essentially, the cruise control system has a single purpose: to maintain constant speed. Therefore, by selecting this option, you are choosing to maintain constant speed at the possible expense of other systems or benefits (being in Eco mode so as to achieve better fuel economy, for example). It’s like an override. As such, there is no difference in operation between the modes.

        It sounds obvious, but to achieve and maintain the best possible fuel consumption whilst using cruise control, the easiest and best thing to do is to set your speed as low as possible.

        That said, all your comments on cruise control have been noted. As always, if you have further questions, do get in touch.

  239. Kev says:

    Hi,

    I’ve seen many comments about postcodes on the G3 Sat Nav and just wanted to tell people about a problem that I had that may help.
    When I first went to enter a post code the system started to fill in the post code, giving me all available options, but in many cases I was unable to enter the final part of the code. I queried this with the dealer who told me that this was normal and I would have to live with it. unsurprisingly, I was not happy, so studied the system in great length, to find that on the destination screen there are two pages, the second page allows full input of a post code and this works perfectly. It even got me and my son the Germany and back with little difficulty (One dead end street meant a 200 Meter detour. Just shows that the dealers haven’t got a clue or the time for us sometimes.

  240. Alan Colvin says:

    Hi Melissa

    I’m still mostly delighted with my Gen3 Prius T-Spirit, but I do have to agree with the several comments you have received, and continue to receive, about problems with the SatNav system.

    This is my third Prius T-Spirit, having previously owned two Gen2s.

    The Gen3 SatNav has one major improvement over the Gen2 system – full UK postcode entry.

    However, the map database is much inferior to that on the Gen2. It is outdated and also has some glaring navigation inaccuracies.

    For example, Conduit Street (off Regent Street in London’s West End) has been there for several hundred years.

    On my Gen 2 system I could enter it as a destination, but it’s not recognised in the Gen3 destinations database, although when you are in Conduit Street it’s name does correctly show as the road name on the map display.

    It’s not an easy task for the database and system creators to test and check every aspect of the system, so users’ help in identifying and reporting problems should be both welcomed and suitably rewarded.

    Accordingly, I would suggest that the following be brought to the attention of Toyota’s management:

    1. A means should be provided (e.g. a website page)for customers to report database errors/omissions and navigation problems. This would enable the problems to be collected, investigated and corrected, for the ultimate benefit of all customers.

    2. A database and system update version should be made available as soon as possible, and offered as a free of charge dealer-installed update to any existing customers who have taken the time and trouble to identify and report problems.

    I hope that is helpful, and look forward to a response from Toyota.

    Kind regards,

    Alan

    • Hi Alan,

      Once again, this is great feedback – thanks! You might not know that we are currently in the process of developing a forum; once it is up and running a topic on sat nav comments/suggestions can be set up very easily – great idea! Any developments on this front will be posted against the thread linked to there. Rest assured though, I am collating everyone’s feedback on sat nav (and everything else!) – nothing is missed.

      As posted here, sat nav updates are released approximately every year by Toyota in Japan (Toyota GB is not part of the decision-making process here). As soon as an update is released I’ll be able to post the details on the blog.

      • Alan Colvin says:

        Thanks again for the prompt and helpful response, Melissa.

        I’ve taken a look at the NavTeq website, and they have a very good online report form for users to submit any problems with their maps, and they say that they welcome users’ input and they promise to investigate everything which users report.

        I’ve made a report to NavTeq of the one problem I mentioned earlier, and look forward to their response.

        This is probably the best way for users to report map problems, as these will then get straight to the source, and this should therefore be the quickest and most effective way to get the map data updated.

        NavTeq say that they usually issue map updates four times a year, but it will then of course be up to Toyota Japan to decide when and how to make updates available to Toyota customers.

  241. faisal bashir says:

    Hi.

    I am just about to order a Prius TSpirit and wanted to know more about the DAB Tuner. Does the TSpirit come with a DAB radio already fitted or would I need to purchase this seperately?

  242. Alan Stockley says:

    Sorry to add my last comment on Satnav. I have just found the previous posts. I share their disappointment at the poor value of the installed Satnav and look forward to an early response from toyota.

    • Stephane says:

      Regarding the Sat-Nav I have several issues that I hope will be fixed by next software/database revision:

      - Postcode database incomplete: It’s the second time now that a postcode I’m trying to get to is not in the database. Both cases are old houses with the same postcode for ages (so it’s not a “not updated – build last year” issue)

      - Several times the SatNav tell me to “turn right (or left)” while on a A road just because of a (small) street junction.

      - On the opposite several times no indication on where to go (the satnav probably thinking that I should “stay on current road”) even when at T junctions.

      All those are database issue that could easily be fixed (for free, I don’t want to have to pay for fixing glitches).
      There are only a couple of sources covering Europe (Teleatlas (TomTom) and Navteq (Nokia)). From the look of the Toyota update website for the older SatNav it looks like it’s TeleAtlas sourced.
      All the other satnav vendors using the same sources have far more reliable/updated maps/database.

      Software issue/improvements:
      - Direction volume needs to be higher (especially at higher speed) and audio fading selectable/higher.

      - Post code entry: Automatic switch from Alphabetic to Numeric keyboard. Not a big deal but would be nice.
      - Bluetooth audio auto-reconnection when switching source

      Design flaw:
      - The whole iPod integration kit, totally useless.

      Melissa, could you please try to get information about update plans as my dealer seems unable to get any information from Toyota… (The same applies to GraceNote database which age even faster than the satnav one).

      Thanks,
      Stephane

      • Mike says:

        It’s interested to see what other people say about the sat nav. I just recently went to Germany and used the sat nav, it worked perfectly while on motorway and side roads in germany however the roads in the ports weren’t on the screen. The sat nav became very confusing when trying to get out of the port. The only other problem that I encountered was the sat nav tried taking me down a street which according to the map lead to a main road which then went onto the motorway only to find out I couldn’t get through as it was a dead end.

        As for Postcodes, I have tried several post codes and have never had a problem with not being able to find 1. Are you sure you are using the proper official post code for the street?

        • Stephane says:

          Hi Mike,

          I’m sure the postcode were correct, used on postal address by the persons living there and double checked against my girlfriend TomTom without any problem.

          Those are only a few incidents but having the car for less than 2 months I think it’s far too many already (considering the small number of journey made, 2 out of probably about 20 to 30 postcode, is 5% to 10% errors) and obviously you encountered some issue too (the “major road” being a dead end – The port probably being a private area I don’t expect a (correct) map there).

    • Hi Alan,

      Not to worry at all – glad you found the posts. The most up-to-date and informative one is this one here – I thought I’d include a link just in case you hadn’t seen it.

      Stephane, thanks so much for this really detailed feedback. It’s great to know in detail what you want and don’t want. I expect you have already seen it, but the above link outlines where we are in terms of updates. I still haven’t heard anything about dates but will ask again if there is any news. Also, the nav system is made by Navteq, I believe.

      • Stephane says:

        Hi Melissa,

        Thanks for your fast reply (as usual :-) )
        The satnav unit itself is made by AISIN (a Toyota subsidiary) but it seems that you are right and the maps are licensed from Navteq.
        It would be interesting to make a comparison of the database of the Prius III and another DVD based AISIN/NavTeq (like the Lexus or even a TNS510).
        Would you be able to organise that at Toyota if we build up you a list of errors (easy for postcode, missing road; far less for main/secondary road and missing instruction issue)?

        • I’m not sure of the feasibility of this, but I can certainly check it out. I’m already building my own list of sat nav comments but as I just said to Alan, in the future a dedicated forum thread will probably be the best solution. As you know, though, we’re still working on that.

  243. Alan Stockley says:

    I took delivery in Sep of my 3rd Prius. The new car is a delight with one problem. The Satnav database is 08/09 Ver 1. The Dealer is unable to tell me if this is the latest version of the database or if an update is planned. The current database is missing information that I know to be at least 2 years old.

    I am told by Toyota Customer Services that an update is not planned (why?). The Dealer needs a new tool to carry out an update but it is not yet issued (why?). There will be an additional cost to update (why, when off the shelf systems update free?)

    The only disappointment with the new car.

  244. Dave Robinson says:

    The brochure for the Prius says there is a “low temperature warning” – which I presume to be a frost warning / skid risk. However, checking the manual on my new Mk3 T Spirit, I can find no reference to such a warning. Is this an error in the brochure, or is there a low-temp warning? If there IS a warning, how is it displayed? NB This is in the July and the latest (?October?) brochures.

    • James Hutcheson says:

      12v battery dead tried to open door using key no responce.Can you suggest how to get into the car without breaking a window

      • Sorry for the delay, James. I hope you’re running again, but if not: the 12v battery is the same as that in any other car so there is nothing Prius-specific I can suggest. If I can I will get back to you with further advice ASAP.

      • Hi again James,

        I just spoke to a technical specialist. Can you confirm that you are in a third-generation Prius? The advice I received is specific to new Prius.

        The actual mechanical key should still work even if the battery is dead. Can you confirm that you’ve tried the mechanical key and that you are still unable to open the car? If you’re still unable to get in, I’d advise calling the RAC and the dealer you purchased the car from.

        Good luck!

    • DavidMG says:

      The low temperature warning on the 2nd gen Prius was an amber snowflake on the dashboard display, it tended to light up at about 3 degrees C.

      Can’t say if this is the same on the 3rd gen model as the lowest temperature encountered so far is 7 degrees C.

      • Dave Robinson says:

        A respondent on the UK owner’s club web site has noted that at 1 degree C there was no warning on the Gen 3 Prius…. I get the impression that the feature just isn’t there… it would be good to have this confirmed though before I go skidding into a ditch the next time there is black ice!

        • DavidMG says:

          Regarding the missing low temperature (frost) warning icon this is so far the third specification reduction found on the 3rd gen compared to the 2nd gen model…

          1. No MFD / touch screen unless SatNav option
          2. Only one rear fog light & one rear reversing light instead of two of each
          3. No frost warning icon

        • Hi Dave,

          I’m sorry you feel I’m ignoring this question. Far from it – I aim to answer all questions as soon as I can, but due to the volume of comments and questions asked on this blog, that can take some time! As I posted here, it’s been a busy week, but I hope to get a definitive answer to this question today.

      • Dave R. says:

        Thanks for your input DavidMG. I must say, considering the quality and depth of other answers, I’m surprised that Melissa has ignored this question!

        • Dave Robinson says:

          Got the answer…. -1 degree C this morning (according to the cilimate controls); ice on the windscreen, so definitely a chance of black ice on the road. Sadly no warnings of frost on my Gen III Prius. So it looks like the brochure is wrong – there is NO Low Temperature warning. It’s a shame, as this is a useful safety feature, & there must be a sensor somewhere on the car picking up the ambient temperature!

        • DavidMG says:

          Regarding a temperature sensor the car DOES measure and DISPLAY outside temperature. The display is low down on the console in the green background LCD display close to the Climate Control / demister etc. switches.

          What is lacking on the 3rd gen compared to the 2nd gen model is the warning on the dash display. Nothing showing like this at 2 degrees C.

          On the 2nd gen the warning was a beep plus an amber snowflake symbol.

  245. Grumpy Cabbie says:

    Recently bought a GenIII and have noticed something in my headlights and wondered what they are and if they work? Above the main headlights and below the sidelight bulb are what appears to be 5 LED lights. What are they for? Can they be switched on? Are they dummys or used in another market?

    I notice on the side of the headlight surround that there is a blanking plate where the amber reflector goes for the US market models but next to it appear 4 LED lights. Again can these be switched on? or are they dummies? I would find it useful if they could be switched on as anything that help visibility is useful – especially as I have a black car! lol.

    Anyone technical from Toyota know?

    • Hi there,

      Good questions – I’ll bring it up with the technical team tomorrow.

      • Grumpy Cabbie says:

        still waiting :)

        • Hi Grumpy Cabbie, sorry for the wait. ;-)

          We’ve been on our hands and knees in front of the T4 in our office and I can see exactly what you mean. 5 ‘bulbs’ on top, 4 to the side. However (I’m sorry to say) these are ‘just decoration’ – they aren’t bulbs and have no function.

          We’ll chase up with technical again to see whether they have any function anywhere in the world (they DO look an awful lot like bulbs).

          Thanks

          Simon

        • Hi again,

          As Simon promised, we got the technical team to delve a bit deeper and we discovered that the five LEDs are not technically dummies: they together form a condenser lens that improves the light distribution of the whole headlight. Mystery solved, I hope!

      • Grumpy Cabbie says:

        Thanks for that. Checked out the link and it appears the 5 LEDs above the headlight are dummies. However, it makes no mention of the 4 LEDs on the side marker light at the front. I have had a closer look and they do look like proper LEDs. So, is there a way to switch them on as they would help with visibility when edging out of tight junctions in the dark. I notice that many models of cars have them now, esp Jags & BMW’s so it obviously isn’t illegal to switch them on in the UK.

        Hope to hear in due course :)

  246. rob larner says:

    can the Navigation System Owner’s Manual be e mailed ? i am awaiting my Tspirit which arrives in Jan ! wanted to get to grips with the nav system etc before it arrived.

    • Hi Rob,

      I’m afraid it can’t – it’s nearly 400 pages long! I’m not sure an electronic copy exists. Sorry about that, but do let us know how you get on with your T Spirit in the new year!

  247. h.p.proff says:

    I have just purchased my 4th Toyota Prius T4 and while I admire the much improved shape and many other, new features I find the excessive road noise from the new T4 very annoying indeed. Had I realised that this was the case, I would have stuck with my previus T4, which was much quieter and therefore more pleasant to drive. HP

  248. Roger says:

    How do you disengage the ‘B’mode at the bottom of a hill
    without having to stop (in the manual it states that you
    should not engage ‘D’ mode on the move).

    • Good question, Roger – I’ll ask for you.

      • Dave Robinson says:

        oops – clearly I’ve not read the manual! On a couple of occasions now I’ve engaged B when going down a hill & then slotted back to D without stopping….. I’d better not do it again till I see the answer… I just hope I’ve not done any damage to anything!

        • Brian says:

          That was never a problem with the 2nd gen Prius, and doubt it would be different for the new one.

        • Alan says:

          According to Canadian 2010 Prius drivers, you should be able to use regenerative braking going downhill to slow the car. The B setting just couples the petrol engine to the wheels to act as a brake and so bypasses the generator. They couldn’t really see the point of the B setting unless the batteries were topped up and the hill was very steep. Perhaps we could have an official view from Toyota UK.

        • Alan says:

          Found this very useful write up on the Prius B mode. It is for Gen2 cars but I guess Gen3 will be similar.

          http://www.techno-fandom.org/~hobbit/cars/b-mode.html

    • Hi Roger,

      Huge apologies for the delay in getting back to you on this. Brian’s right: the verdict is that you can easily shift from ‘B’ to ‘D’ mode while driving without any problems.

      In the manual it states that you should not engage ‘P’, ‘R’ or ‘N’ while the vehicle is moving (page 163). You can quickly move the shift lever from ‘B’ to ‘D’ mode while driving without necessarily engaging ‘N’ (in order to select ‘N’ you need to keep the shift lever in ‘N’ for a couple of seconds – something which will not happen when shifting from ‘B’ to ‘D’). The technical specialist assured me that he has repeatedly shifted from ‘B’ to ‘D’ while driving our Prius here with no problems.

      I hope that clarifies things, but let me know if not.

  249. Peter Hatton says:

    Just taken delivery of mk 3 Spirit but what a disappointment the satnav is compared with that in the Mk 2. Not only is it wildly out of date (my road, now in existance since 1996 does not appear) but the audio instructions set at maximum volume are so faint they cannot be heard clearly at speeds over 60mph,and with the radio on they are unintelligible. Neither is there a map overview from start point to finish. The driver’s spoken voice instructions are more often than not responded to with a reply involving directions to a French Restaurant. The dealer cannot do anything about it. I would have been more in pocket buying a t2 and tomtom. I think I have made an expensive blunder in purchasing something which is not fit for purpose.

  250. Steve Kendell says:

    Hi Melissa,
    I have received my T-Spirit with LED tech pack and protection pack. I seem to be having a problem with the automatic dipping rearview mirror in that it will not go dark to block out the glare of the headlamps from behind. The only way I can do this is to put a piece of tape over the back of the mirror sensor and then turn the auto button on or off. I am a member of the Toyota Prius Owners Club and other members seem to be having the same problem. Does Toyota have a fix for this yet, as obviously I am not happy with sticking a piece of tape on a new £25,000 car?

    Steve

  251. Blossom Aberneithy says:

    Just found out that the price hike is £900. With the options
    I want (met paint and LED pack)it would bring the price to
    £24K (price and VAT increase as delivery would be next year).
    I think I’ll spend my money elsewhere especially with complaints about annoying noises etc.

  252. Peter Audsley says:

    I’m coming up to 6000 miles in my G3 T4 Prius. I have to say overall I’m very pleased with the car, but I am disapointed with the number vibrating ‘zizzing’noises, clicks and rattles coming from the dash & console areas, and also a groaning
    type of noise from the rear of the car. This reflects badly on assembly standards.
    I have been able to identify the source and eliminate some of the noises, the area where the gear shift bridge makes contact with the arm console, two small pieces of felt on the contact areas got rid of an irritaing clicking noise, a vibrating noise from the inside rear window plastic frame was also cured with the same remedy. The may cause of a noisy vibrating noise particularly on course road surfaces is the large flat plastic area above the central air vents where it joins the below screen instrument display, the only way I can find to stop this is by pressing down the area with a finger, not a practical long term solution!
    Another cause of vibrations and rattles I’ve discovered, is due to the glove boxes and arm rest storage box being unlined, so that a pens, pencils, glasses, phone charger sockets etc, slide and vibrate on hard plastic surfaces. Since I’ve lined these areas myself, further noises have been eliminated.
    I don’t feel I should be having to listen and sort out so many vibrations, clicks and rattles on a £20k car.

  253. Bob says:

    Having found the dimmer for the lights and the source of the annoying rattle from the back ( the load cover, cured with a small self-adhesive pad) and finally worked my way through the intricacies of the Sat-Nav I’ve now nothing but good to say of the Prius. 57 mpg average over the whole 1500 miles since new (volume of petrol agrees with the trip computer to within 2 mpg) and an average speed of only 31 mph as I’ve been doing a lot of town driving. It is so nice to drive in town, absolutely effortless and silent, leaving you feeling all cosy and sorry for anyone stuck with a rattling diesel and tired clutch-foot and lucky to be getting 35mpg on short town runs. Everything works brilliantly, from the hill-holder function to the sublime parking assist (although I have yet to dare to try the parallel park function.) On the open road it is just as happy as most other mid-sized hatchbacks, although you do have to think carefully about overtaking as you don’t have the midrange grunt of a diesel or the feedback of either a rev-counter or engine noise to let you know what you have left in reserve. So saying it is no slouch, and because the motor has so much torque from zero revs you can easily pull into gaps in moving traffic that you might hesitate over with a diesel, especially a manual one.

    • Jay says:

      Hi Bob, Glad to hear you’ve cured the rattles, well done!
      When you say “load cover” is that the board covering the lower luggage compartment?

      Thanks

  254. Rich says:

    Hi,

    How do I load music onto my new prius from a USB stick?

    Thanks

    Richard

    • Hi Rich,

      I’m afraid the USB port is for iPod/iPhone integration, and not music transfer. The only way to transfer music to the hard drive is from an audio (as opposed to mp3) CD. The instructions for this should be in the manual, but it has also been discussed here.
      I hope that helps – let me know if you have any problems.

  255. Kev says:

    Hi, are you suposed to have received the Sat Nav DVD with the G3 car?
    What happens when it becomes out of date, do we have to purchase new DVD’s or downlaod an upgrade?

    • Hi Kev,

      No, the sat nav data is pre-loaded, unlike the second-generation Prius. To update it, you must take your Prius to a Centre, and the update will be loaded on for you. However, no update has been released since the launch of the new Prius. For more detail, please see this post.

  256. Ade says:

    Hi Melissa – I’ve already posted how disappointing the iPod interface is for the money it costs. It is seen by the head unit as a CD changer and you have to scroll up the playlists one by one which is very, very slow. However, I’ve noticed that after scrolling about 5 or 6 lists the car system will stop playing saying there is no connection and the only way to get the iPod playing again is to disconnect and reconnect. It’s a standard iPod (v1.3 firmware). Obviously this is not good – can you find out whether there are any other reports of this problem and whether there is a known fix for it

    Thanks

    • Hi Ade,

      Sorry to hear you’re having trouble. I don’t think I have heard of this happening elsewhere, no, but I’ll investigate and make sure your feedback is passed on. I’ll let you know if there’s a fix for this.

  257. Kevin Hobson says:

    Hi, G3 now has 1200 miles on the clock, two tanks of fuel 65 & 68mpg.
    Not bad compared to my previous Prius which at the same points returned 52 & 54 Mpg. Eventually I was regularly doing 65 so all is looking good for the new car achieving 75 – 80mpg eventually. I’ll keep you posted.
    I see that others are experiencing the Rattles problem,same hear but had a similar problem with the old car and never got it sorted.
    Reverse beeper is a pain, the last I heard from my dealer was that nothing could be done, but after seeing your responses, I think I’ll ask again.
    Finally, I love the car, can’t wait to get up in a morning and drive to work, even better at the end of the day going home.
    Happy motoring.

  258. Bob says:

    I’ve driven my T spirit for about 1500 miles now, and mostly I love it. There are some niggling little faults which I would not have expected in a car costing this much. The first is the persistent squeak/rattle from the back somewhere at low speeds on city streets. It sounds like loose trim but I have checked and re-checked everything in the back and the boot and cannot locate it. It sounds like a car that has been around the clock a few times with trim panels coming loose.

    The other thing I’m not quite sure of is the difficulty in finding the instrument lights dimming function. I found it once, but then forgot how i had found it, can’t find it in the manual, and the display lights are far too bright for city driving in the wet, when I’d like them to be on very dim to prevent my eyes having to constantly readjust.

    Other than that it is a truly tremendous car. It has averaged 58 mpg according to the ‘Trip A’ computer log, which has calculated out at more like 54 mpg from actual fuel fills. Driving is fantastically relaxed, and yet it has excellent acceleration if needed. I tried hard to drive very economically on a 200 mile journey this week and reached home with the ‘Trip B’ computer claiming 70.1mpg (I think it worked out as 66mpg fuel fill) Driving on ‘ECO’ mode doesn’t seem to improve actual mpg very much on main roads, but encourages you to be light-footed around town. Similarly PWR mode gives a sportier feel, but didn’t seem to add anything to foot-down acceleration.

    If I was to suggest any improvements, they would definitely be to investigate this annoying noise, include a instrument lights dimming funtion which you could easily access, and to make the auto-wipers able to tell when the moisture on the windscreen was due to condensation rather than falling rain.

    • Hi there Bob,

      Thanks so much for this feedback – the good and the bad. I’ll pass your suggestions on.
      Thanks for getting in touch again. It’s always nice to hear from someone who loves their Prius!

    • Jay says:

      My experience has been very similar, got my T3 a month ago and have done approx. 1400 miles so far, a fantastic car it is.

      However, I just wish Toyota would listen to everyone complaining about annoying rattles from the back. I too tried in vain to locate the source but so far been unsuccessful. Tried getting an appointment with my dealer but no response so far.

      Melissa, is there anything you can do in this regard? Perhaps speak to service departments or look through Gen3 past service/repair records in the UK and find out whether this issue has been ever been reported & fixed.

      • Alan Eatock says:

        Hi Had a rattle on my series 2 Prius and it came from the black plastic trim around the rear heated glass screen

    • Stephan says:

      Hi,

      Same here, some squeaking sound coming from back seat area (or maybe back suspension) at low speed, town.
      Not sure if it’s linked to the seats but in that case mine are leather…

  259. GRAHAME says:

    THE PRIUS T SPIRIT WHICH COMES WITH 15 IN WHEELS WITH TRIM
    BE FITTED WITH THE 17 IN ALLOYS

    • Neil Stokes says:

      No it can’t by Toyota. Its down to the weight the glass roof adds. Toyota wont allow the weight to impact the CO2 emissions hence why there is no space saving tyre either – you get a repair kit. This has been talked about already on the blog.

    • Hi Grahame,

      Neil is right – if a T Spirit has 15″ wheels it is because it has a solar roof, and cannot be fitted with 17″ wheels because of the roof’s weight. This is one of the places this issues was discussed on the blog. However, the T Spirit does come with 17″ wheels as standard – it’s just the combination of 17″ wheels and solar roof that in unavailable.

      • Alan Eatock says:

        Hi I would have thought with all the moden technology that somebody could have designed 15″ alloy wheels of a weight that would counteract for the solar roof panel, A bit naff to have to have wheel trims on such an advanced car.

  260. Brian L says:

    Aside from the glove box lid that flies open on it’s own and the broken clip that is causing the trim panel on the driver’s seat to come away, the biggest problem I have with my G3 Prius is the number of extraneous noises, noticeable on bumpy roads, all of which seem to emanate from the rear of the car. My dealer has had the car once to try to sort the problem out, but to no avail. It is booked in for round 2 of what I expect to be a very long fight in early November ( I hear that Toyota may now be starting to address the problem, but a solution is likely to be several months away – and – may only be incorporated into new production). The backs of the rear seats rattle when subjected to a stimulus similar to one that would be experienced when going over a bump, so they might be part of the problem.
    I wish I could say that I am happy with the car, but all the problems leave me very dissatisfied and let down by Toyota. This Prius was my seventh Toyota. On present performance I doubt whether there will be an eighth.
    Toyota’s comments please!

    • Hi Brian,

      I’m sorry to hear that you haven’t been getting on well with your Prius, and that you feel let down. I’ve referred this to Toyota’s Customer Relations department; they should contact you shortly.

      Thanks for your feedback, and do get in touch again if you have more feedback for us – we like to hear it all, good and bad.

  261. John F says:

    Hi
    Just ordered my T Spirit Prius company car last week. I’ve read about the reversing beep and that all dealers now have instructions on how to reduce this to a single beep – Great, it was going to drive me nuts.

    All I wanted to know was whether it is expected that there is a charge for doing this or can you just turn up and they do it for free in a couple of mins. Pettypoint maybe, but I am not in control of the order (company car) and I do not think I willbe able to rely on getting this done pre-delivery (January by the way for an Orion Blue, no options)
    Cheers for all the other really helpful info!

  262. Mike says:

    Is there a full accurate list of mobile phones that are compatible with the toyota gen 3? I have had a look at the list on http://techdoc.toyota-europe.com/Bluetooth/search.aspx but it doesn’t seem accurate as states my phone won’t auto connect or do music and call handling when in fact it does.

    • Hi Mike,

      Thanks for this feedback – I thought this list was the most up-to-date. I’ll report this and see if there are any other resources I can refer you to.

    • Hi again,

      Thanks for your patience. There are always new handsets and software updates being released, so Toyota Motor Europe updates the Bluetooth tool regularly, but there may be a time lag. Would you please email me at blogteam@contact.toyota.co.uk with your registration no. or VIN, and details of your phone set-up? This way I can report the outdated info to TME and make sure the tool is updated.

      • Mike says:

        I have justed checked out the bluetooth compatibility page to find it has infact been updated and now says my phone works with all features.

        I do have another query about bluetooth, My 5800 works with the car 100%, I can store contacts, speed dials, call history etc and can also play music on the phone and listen via the car speakers, which I absolutely love. I am looking at other phones and was wondering what would I have to look for in the phone to be able to do the same as the nokia 5800? I assume the phone requires certain bluetooth profiles but am unsure as to what profile would be needed to store contacts on the HDD without loosing them, and also to listen to music via the cars speakers.

        • Hi Mike,

          Glad the page has been updated. I’m not quite sure about the Bluetooth profiles. There are a couple of outstanding questions on Bluetooth and iPod/iPhone integration that I’d like to address, so do bear with me – I hope I’ll be able to confirm soon. In the meantime, have you tried contacting Nokia?

  263. Neil Stokes says:

    Hi Melissa,

    I have ordered a T-Spirit with LED technology pack. Can you please tell me what the treatment of the windscreen, frontglass consists of and what would happen should the windscreen need replacing due to damage in the lifetime of the vehicle? Is the windscreen a special product that can be reordered from a windscreen replacement company? Every car I have ever owned has needed a new windscreen and I am curious at to what would happen if this happens on my new prius.

    Thanks,

    Neil

    • Hi Neil,

      Very good question – I’ll ask the product team and let you know.

      • Neil Stokes says:

        Hi Melissa,

        Any news from the technical team regarding the treated
        windscreen?

        Neil

        • So sorry to have left you waiting – I only have part of your answer at the moment. The front side windows are treated to make them water repellent. However, the windscreen is not. As to windscreen replacement, I’ll have to get back to you – hopefully it won’t take too long!

        • Hi Neil,

          I have your answer – thanks for your patience. As I said before, the windscreen is no different if you have the LED Pack. However, it is different to standard windscreens: it is specially designed to work with the Prius’ head-up display. If you do need to replace it, therefore, I’d go for a Toyota windscreen, otherwise the HUD will not reflect properly.

          I hope that helps but do get back in touch if you have any further queries. Have fun with your new Prius when it arrives!

  264. Stephane says:

    Hi Melissa,

    I would like to confirm that the behaviour I’m experiencing is normal.
    It’s hard to explain so don’t hesitate to contact me for more details if I’m not clear enough.

    In Eco/normal mode (not sure about power):
    I don’t really see any impact on how much I press the gas pedal as long as I’m below petrol motor kicking in.
    If I barely push it (so displaying a few pixels on the ecometer) or further down (up to the middle of the ecometer) I don’t feel any difference.
    0-10/15 Mph: The car accelerate after that from 15 Mph I can barely see any increase in speed at all.
    While above 30Mph if I stay in the first half of the ecometer (I see energy getting out of the battery) I don’t see any difference with being in neutral (forcing the N gear or just lifting me feet from the gas pedal until no energy flux are displayed).

    I just would like to confirm if that’s the expected behaviour or if I have something wrong, especially as my average MPG is below my expectation: around 55 MPG in country roads (45-55MPH), 45 MPG on motorway (70 MPH, cruise control).
    No real MPG difference between eco and normal.

    Thanks,
    Stephane

    • Thanks for the detailed descriptions of your driving experiences, Stephane. I’ll speak to a technical specialist tomorrow and let you know how I get on.

    • Hi again,

      The technical specialist I spoke to says that, due to the throttle response being milder when in ECO mode, what you’ve described is normal. Perhaps the best thing would be either to take your Prius into a Centre to have it looked at, or else test drive a Centre’s demonstrator car to see if you get the same response.

      Let us know how you get on.

      • Stephane says:

        Hi Melissa,

        Sorry for any misunderstanding. I’m not asking about the throttle being less responsive in ECO than normal, I’m aware of that.
        My question is, for example in ECO, it doesn’t make any difference in response if I slightly press the throttle or go half course (just before the petrol engine kicks in).

        Thanks,
        Stephane

        • Thanks for the further clarification. I’ll ask again and get back to you.

        • Hello again,

          This still falls under what could be termed ‘normal behaviour’, but it does depend on a host of other factors such as incline, throttle opening angle, vehicle speed, level of hybrid battery charge, use of air conditioning and loading conditions, to name but a few! I take it you haven’t had a warning light and Diagnostic Trouble Code coming up?

          I’d still advise test driving a demonstrator to compare the responses.

          I wonder if any other third-generation Prius owners have had similar experiences? If so, let us know here.

        • Dave Robinson says:

          Hmmm I think I’m experiencing something similar (but could be different!)….. I’ve found my fuel consumption to be at the bottom end of the scale for a Gen3 Prius (been tracking consumption on http://www.fuelly.com) at around 53/54 mpg (note that I’m driving 100 miles to work each day on a mixture of country lanes and A roads, & not going above 60mph). I’ve tried keeping the mpg as high as possible, whilst keeping an eye on the econometer. In my experience, you have to be in the PWR range to get any acceleration. Keeping within the economy range will just about maintain a constant speed whilst giving good economy. So – I end up powering up to 50-60 mph, then feathering off on the accelerator to get the economy up (but soon find that my speed starts to drop).
          To be fair, I have managed some journeys at nearly 60mpg – perhaps it is all down to pracitce! I’ve also stopped using Cruise Cotnrol(except for the stretches at 40mph) as I find it is less economical than allowing the speed to drop slightly.

  265. Alan says:

    Hi. Went to order a T3 Prius (18 Oct 2009) and was told there is a price increase in the pipeline and my Prius would be more expensive due it it being delivered after 26 Oct 2009. Can’t find anyting on Toyota UK about a price increase. Is this true?

    • DavidMG says:

      Yes, another forum reported this wef 26 October 2009 price increase last week.

      A forum member did however do some internet research and found what appeared to be a brand new but already registered (09 not 59) & in stock (5 miles on the clock) T4 in pearl white, at Inchcape Sandhurst (on Autotrader) at about £2,000 less than old list price.

      One other option to get a Prius at the old price is to get one delivered before 26th October which is perhaps a tall order now being the 19th October.

      Toyota’s website is still showing the old prices which is perhaps misleading, unless there are some Prius available for delivery at the stated prices ie. before 26th October.

      The third way is to use a car broker and a few hundred £ discount might be obtained this way. Some dealers will be agreeable to matching a car broker price.

      • Alan says:

        Thanks for the confirmation. I am taking advantage of the extended scrappage scheme so can’t get any deals on pre registered stock etc., and my dealer checked for any other brand new stock they could get in before 26th Oct. Luckily, they can get a T3 in 6 weeks so I should beat the VAT increase.

    • Hi Alan,

      The key point David has mentioned here is stock. There is indeed a price increase coming up, effective from 26 October 2009, which is why it does not appear on the website yet. Dealers, however, get one month’s notice, so while everything they have in stock can be sold at the old price prior to the effective date (like the T4 at Inchcape), any car delivered after that date must be sold at the new price.

      So, to answer your question: yes, your dealer is right. However, you may well be able to find a base model T3 in stock elsewhere, at the soon-to-be-old price.

      • Martin Robinson says:

        So… will my T Spirit ordered early September for December delivery be at the old price or the new price? I sincerely hope the answer is not the new price. (And while I’m on, is there any more light to be shed on the iPhone integration question from way back, it appears to have slipped off the agenda?)

        • Floppyarms says:

          Surely if you (and I) have a purchase order with an agreed price that will stick. I am sure we have all negotiated different prices and deals which were agreed with our dealers. The dealer could not simply demand extra money on something that has already been agreed in writing….

          My take on it anyway….

        • Sorry if what I wrote was misleading, Martin: what I meant was, if you placed your order before the dealers were informed of the price increase (i.e. late September), which you did, you will pay the old price or whatever was agreed. If you placed an order after this time, the dealer should have informed you of the imminent increase, as Alan’s did.
          Sorry not to have had any recent news on the iPhone integration issue. I’ll chase it up some more.

  266. Steve Kendell says:

    Hi Melissa,

    I have taken delivery of my Prius T-Spirit with LED Tech Pack and Rear Protection Pack. I am wondering if I can have front parking sensors added at a later date.

    I would also like to know please why the front sensors used for intelligent parking assist were not utilised as front parking sensors to bleep when you are close to an object.

    Steve

    • Hi Steve,

      I spoke to a product specialist about this, and he told me that the sensors used in the Intelligent Park Assist system are specific in their functionality, and that as a result you cannot integrate front parking sensors with IPA. (On a T3 or a T4, front parking sensors can be added at a later date as these grades do not feature IPA.) This issue was raised previously and has been reported to product specialists in Toyota Motor Europe.

      Sorry not to be of more help. Nevertheless, I hope you’re getting on well with your new T Spirit!

  267. Geoff says:

    i find the volume of the turn indicator to be very low and virtually inaudible when the audio is playing. Checked with my dealer and he said it was at normal volume and could not be adjusted. I know there is a hidden service menu which can be used to change various settings and I would like to know if it is possible to increase the turn indicator volume.

    • Hi Geoff,

      I’m afraid your dealer’s right: the indicator volume can’t be adjusted. The ‘hidden’ service menu – merely an additional menu that can be accessed by Toyota technicians at your Centre – is used for adjusting the voice volume in a Bluetooth call, for instance.

  268. Al-2 says:

    I have a new TSpirit. The owner’s manual advises use of SAE 0W-20 oil. My Toyota Dealer advises use of SAE 5W-30 oil for longer engine life. I used SAE 5W-30 in my previous Prius, as recommended by Toyota in the Owner’s Manual. Why have Toyota changed their recommendation for the New Prius?

    • Hi Al – good question. I’ll ask the technical team about it and will hopefully have an answer for you tomorrow morning.

    • Pete G says:

      Al- I had a chat with my dealer about this today. I like to have a bottle of oil to hand in case a top up is requiired, and knowing that 0w20 is not available in every petrol station or Halfords, I tried to purchase some from the ever helpful Eden Bridge Toyota.

      Apparently it’s not yet available in 1 litre bottles. They were suitably apologetic and said that if my car needs topping up between services I’m welcome to take it in for a free topup from their big container. Accordingly I wonder if availability rather than engine wear considerations were behind your dealer’s assertions.

      0w20 oil is a very low viscosity oil with the undoubted advantage of reduced viscous drag and improved fuel economy. According to the handbook it is the only grade recommended for the entire range of operating temperatures. The suggestion that you should use a thicker oil for longer engine life is disturbing when you consider the converse: is your dealer really suggesting that engine life might be compromised by using 0w20?

      Pete

      • AL says:

        Hi Pete G,

        My Dealer recommends that “the basic oil that was added to your engine at the factory is changed to Mobil 1″ (5W-30) as this will “increase engine performance, reduce engine wear and prolong the catalytic converter life”. Not exactly an endorsement of the use of 0W-20 oil!

        I imagine that most Prius owners will want to minimise engine wear even at the cost of slightly lower mpg.

        • Pete G says:

          It’s very nice of a dealer to offer customers the choice of a premium branded oil and good for them as they can bump up the cost of an oil change.

          I’m sure Mobil 1 5w30 is very good stuff to put in an engine that requires 5w30 oil. Your dealer’s problem in offering all customers the Mobil 1 option with the above sales spiel is that Mobil 1 is not available in 0w20.

          A thicker oil will almost certainly reduce performance and economy. Its effect on engine life is not as clear cut as saying that thick oil reduces metal to metal contact; thick oil increases the load on the oil pump and takes longer to penetrate narrow oil ways after a cold start. IF 0w20 is sufficient to prevent metal to metal contact, using anything thicker is a disadvantage.

          I’m waiting with interest to see what answer Melissa gets from the Technical Team

          Pete

        • Pete G says:

          Correction: Mobil 1 0w20 is not listed on the Mobil UK site, but it does appear to be available in Canada.

        • DavidM-G says:

          I’ve seen the engine oil grade debated for several years now in the context of the 2nd gen Prius where 5W30 is the best recommended oil. Toyota actually recommend several oil grades – even the old-fashioned thick 20W50 stuff that I used to use in my Hillman Hunter in the 1970′s.

          The conclusion seemed to be that no damage would be caused by using any of the grades of oil recommemded by Toyota in the owners handbook. The only problem with thicker oil is likely lower mpg.

          One recurring problem with UK dealers with the 2nd gen Prius has been that some of them will by default supply 10W40m oil from their bulk supply tank rather than the better 5W30 since they might not have the 5W30 in bulk tanks as most other Toyota cars use 10W40 oil. Experience is that owners need to specifically request the thinner oil, and then it will be supplied but at a higher price than 10W40 oil.

          Another issue has been dealers overfilling engine oil. Allegedly this can cause serious engine damage to any car, but I’ve seen no reports of such damage actually occurring on a Prius.

          In conclusion:
          1. If you want better mpg specifically request 0W20 oil with the 3rd gen Prius (or 5W30 with the 2nd gen model)
          2. Immediately after service check that the oil has not been overfilled – if it’s overfilled the dealer should remove the excess oil.
          3. If cost of the oil is an issue, buy your own and supply it to the dealer – apparantly it’s cheaper to buy it from a dealer’s parts department than have it supplied as part of the service in some cases!

    • Pete G says:

      Incidentally, 0w20 really is quite a lot less viscous than 5w30, and probably accounts for a good chunk of the Prius 3′s fuel consumption improvement over its predecessor, so provided there are no engine wear concerns, make sure you get the 0w20

      • Pete G says:

        Hmmm… this posting belongs above Al’s and mine from this morning- any news on a site with a propre forum setup, Melissa?

      • Hi there Pete,

        Yes, occasionally a comment doesn’t ‘nest’ properly on the blog. It’s already being looked into.

        The forum is still in development, I’m afraid, but I’ll keep you up to date via the dedicated forum post.

        Al – I’m due to speak to a technical specialist this morning, so I should have an answer for you soon.

    • Hi Al,

      I just spoke to the technical specialist. As is often the case, Pete G is pretty much on the money!

      0W-20 is the type of oil used during the manufacturing process, and is, I am told, the recommended oil for third-generation Prius (as stated in the manual). The reason for the change is that, in comparison to 5W-30 and 10W-30, it provides better engine ‘startability’ in cold weather, which in turn improves engine performance, fuel consumption and emissions in cold weather conditions. This may prove particularly useful, and be more obvious, to you during shorter journeys, when the engine does not have a chance to reach its normal operating temperature. Viscosity wasn’t mentioned, Pete, but you may well be correct.

      All that said, the recommendation of 0W-20 does not mean that using 5W-30 or 10W-30 will cause long-term damage to your engine.

      Also, Pete, I’m told that 0W-20 is available in 1l bottles. All Centres should have it, so I’m sorry you’ve had trouble getting hold of it. The part number is 08880-82652. Let me know if you have further problems tracking the 1l size down.

      • AL says:

        Hi Melissa,

        Thanks for your research and advice and Pete G for his input. I have decided to follow the Toyota recommendation for 0W-20 oil for my forthcoming oil change. My Dealer advises that it is readily available but still thinks that it is “not as good” as the 5W-30 that he is offering. My initial feeling was that the 0W-20, being of lower viscosity, might help performance but jeopardize engine wear but the Toyota response makes it clear that this is not the case. I shall now drive on in complete confidence!

      • Pete G says:

        Have you really done 10,000 miles already, Al?

        • Al-2 says:

          Hi Pete,

          No I have not done 10,000 miles yet and I know that the initial oil is regarded as OK for this mileage but I feel happier having it replaced after the first 2,000 miles of the car’s life. Old habits die hard and as a Senior Citizen I am somewhat cautious.

  269. Floppyarms says:

    Hi Melissa,

    Can you tell me the approx lead time on new orders (standard spec t-spirit, no extras).

    Also are orders imported as-required or does the UK get a nationwide consignment every 2 months or so (i.e. does it matter if i go to different dealers or will it simply come when the next batch of uk cars arrive in port)?

    Best wishes

    Floppy

    • Hi there,

      A simple, but very good, question. I’ll ask and get back to you later today.

    • Hi again,

      I’ve spoken to the supply team and they inform me that production is ordered monthly, with two shipments (typically) of stock arriving per month from Nagoya, Japan. There is a ‘central stock’ which all dealers have access to, so the lead time should be the same irrespective of where your dealer is based.

      As for the lead times, you can expect a standard spec T Spirit to arrive in approximately 14 weeks (or 16 weeks if you are ordering one in Pure White). However, I must emphasise that lead times can and will vary owing to a number of variables. I’d ask your dealer for an up-to-date estimate.

      I hope that helps. Let me know if you have any further queries.

      • Floppyarms says:

        Thanks for this news!

        Is there anything I can do to speed up delivery times? Happy to send some chocolate biscuits to the factory ;-)

    • Alan Eatock says:

      Hi I have just received my delivery date for my T Spirit which is the 10th November, was the 3rd of December, so things have improved and the car is in white. So around 12 to 16 eeks is about right. My dealer has sold his quoter and is waitig his next batch so it looks like rationing is in force. Sad that the radar is out of the question now for me as the car is on the boat, I think it is 4 week trip from Japan to the UK

      • Floppyarms says:

        Mind me asking when you ordered Alan?

        Floppy.

        • Alan Eatock says:

          Hi I ordered on the 13-07-09, my first date was the 21st of December I had chance to go to the Myra test track near Nuneaton on the A5 on the 12-07-09 were I had the chance to drive the new Prius also lectures on all aspects or the car, they even had one cut in half so you could see a section of all the parts. The next day I went to my usual dealer and ordered one. It was a 2hr session and well organised
          Just annoyed that the radar eluded me.
          Alan

  270. Bob says:

    Hi,
    Further to my earlier post where I was concerned by the ‘new car’ smell, it has now worn off to a much more tolerable level after only three days. The car is amazing ( I have now mastered recording CD’s to the HDD) it blends very relaxed driving with more than adequate power for overtaking or merging with fast dual carriageways and yet I managed to average 58 mpg for my first 100 miles, (tank full to tank full) and have not been trying to be especially economical. It seems like leaving the car in normal mode for most drving and dropping it to eco mode for country lanes or motorways is best, the car will still respond to a hefty squeeze of the throttle if needed. The one criticism I have of the car now is that the road noise is a bit intrusive, maybe this is better with the smaller wheels and fatter tyres on the T3?

  271. Bob says:

    Just took delivery of my new 2010 T spirit, first impressions are fantastic, if mind-numbingly complex to work through all the options on the control panel. One criticism is the smell, it’s a new car smell but very overpowering and it made me feel quite nauseous for about an hour.

    Overall driving experience is wonderful. One big question though is how to get the system to record CD’s. It has a big button marked record which you can press… but then nothing seems to happen.

    • Hi Bob, glad you’re enjoying your car. The smell will wear off!

      The control panel can seem complex at first, but do stick with it, it should become intuitive.

      In terms of recording CD’s, the easiest way to do this is to set the system to ‘Auto Record’. This means that you just need to insert your CD and it is automatically recorded and stored for you. You’ll need to locate ‘Rec Settings’ in ‘Audio Settings’, then switch ‘Auto Rec’ to ‘On’.

      Full instructions can be found on pages 346 – 347 of your Navigation System Owner’s Manual.

      I hope that’s helpful? Good luck – please let us now how you get on.

  272. David Grant says:

    Further to the comments about ACC I would love this feature.

    The daily commmute on the motorway would be far more relaxing. Cant beleive Toyota wont add it in the UK with our busy roads.

    I would also love this LKAS feature as well.

    http://www.youtube.com/watch?v=bB5nuy-1Eiw

    I hope Toyota change there mind and add it soon as possible.

  273. Stephane says:

    Hi Melissa,

    Is the recall announced today (I can’t find the exact details online) for the mats (including Prius) also affects Prius III mats?
    If yes what’s the procedure, when do new mats will be available for replacement? I drove without mats for a couple of days and the carpet don’t seems to be very resistant to usage…..

    Thanks,
    Stephane

    • Hi Stephane,

      As far as I know, this recall affects the second-generation Prius (2004 to early 2009), but not the third. Also, it’s not clear whether or not the recall affects those cars sold in the UK. We have not received any official notification of the recall from Toyota – I read a news article about it – but I will check with Toyota first thing tomorrow and write a separate post if need be.

    • John Perry says:

      I have in front of me a recall letter relating to the mat on the driver’s side of my Mk.2 Prius dated January 2008. (Liable to slip forward and interfere with accelerator pedal). Surely Toyota hasn’t made the same mistake twice!

  274. Martin Connolly says:

    Hi, do you have any news on whether/when heated seats will be available as an option and what the cost would be? And can you tell me the price of the JBL speaker pack? (I know there were problems getting this price previously). Lastly can anyone answer the question on how you load music from CDs to the HD drive – is it possible to load MP3s or does it have to be from a “music CD”. MP3s would be a lot faster!
    Thanks

    • Stephane says:

      Hi,

      No luck for the MP3… you can play MP3 directly from CD (or DVD apparently) but to transfer them to HDD it has to be Audio CD only.
      Such a shame that we can’t use the Firewire or Bluetooth…
      Also is it really an HDD or is it Flash based? (Where can you still find 10-20Gb HDD (as part is reserved for maps and CDDB)???

      • Hi Stephane,

        Sorry for the very delayed reply to this. It is an HDD, and the space is allocated in the following way:

        Map data: 24GB
        Space for audio to be uploaded: 10GB
        CDDB/Gracenote: <1GB

        Therefore, the amount of space for music is 10GB maximum. Does this answer your question? Do get back to me if not.

        • Mike says:

          Since it is a HDD would it be possible at a later time to upgrade the HDD? Having looked at tech docs on the G3 it looks pretty easy to upgrade the HDD, it’s the software and firmware that I assume might cause the problems.

          Also it should be possible to remove the HDD, plug it into a computer and use it which would suggest you might be able to remove the HDD, attach it to a computer and transfer music into the correct directory.

        • DavidM-G says:

          Are you saying 24GB for map data ?

          This is a VERY large amount of data just for mapping – its the equivalent of about 6 DVDs.

          Or should it read 2.4GB maybe ?

        • Hi David,

          24GB was definitely what I was told, but I’ll double-check.

        • Hello again,

          Yes, it is definitely 24GB. This is because the data are comprised of maps from most European countries; indeed, in the second-generation Prius these data came on four DVDs.

      • Hi Mike,

        I replied to you before but it didn’t appear in this thread for some reason and I wasn’t sure if you saw it.

        In response, it might be technically possible to transfer the HDD to another Prius (see this post for more). Beyond that I’m not sure but I’ll see what I can find out for you.

    • Hi again Martin,

      Sorry for the delay on this. I’m afraid I’ve heard no further news on heated seats, but I can ask the Product team for you. As for the price of the speakers, I’ll be able to check out the accessory lists tomorrow (Monday) morning.
      Stephane, good question about the HDD – I’ll check this out tomorrow too.

  275. Stephane says:

    Hi Melissa,

    What is the “Prius passport”? I suspect it’s not much more than a piece of paper but had mine missing and replaced by a voucher, not to delay delivery.

    Thanks,
    Stephane

    • Hi Stephane,

      Good question – I’m not sure. I’ll find out and get back to you.

    • Hi again,

      The passport is a little pack containing the owner’s manual and various leaflets on safety, insurance and Club Toyota. You should be able to order one through your dealer (if they don’t have any around); the part number is GBNGZ-059PR-VP. If you run into any trouble, we can order one for you instead – just get in touch again.

  276. Peter says:

    Despite many posts here to the contrary, it seems that Toyota GB management still mistakenly believe that there is no demand on Prius for the Adaptive Cruise Control option with Pre-Crash or for the full ‘Safety Pack’, as is available on the Avensis, which also includes Lane Keep Assist/Lane Departure Warning. Apparently, if the ACC could be ordered, for factory production reasons, it would also need to be ordered with the factory-fit heated leather seats.

    The ACC/Pre-Crash radar based technology was developed by Toyota for global markets to provide additional safety. ACC can also help to further improve economy as it can help smooth deceleration and acceleration when approaching and then overtaking slower vehicles in motorway driving. In addition, ACC is reported by drivers who use it to reduce their stress levels. It can be ordered on the new Prius in the US, Japan and in continental Europe, but currently not in the UK.

    Please post a reply here if you too would be interested in an option pack that would include ACC with the factory fit heated leather seats. Let’s persuade Toyota GB management to respond to customer demand for ACC. A ‘Safety Pack’ as on the Avensis would be ideal and would provide some Toyota brand consistency.

    • Alan Eatock says:

      Hi I would not want to have the leather seats, I would only want the ACC so it looks as though I will not be able to get it even if they allowed it to be fitted in UK cars. A shame really as repoted it helps safety.

      Thanks

      • Dutch says:

        I too would have liked to have ACC and lane keeping fitted to my 3G T-Spirit. Iwould also have liked dusk-sensing headlamps. A family member is allergic to leather seats.

        As part of TGB’s stated intent to provide what customers want, why cannot these types of ‘extras’ be made available seperately rather than as parts of packages of unwanted other fittings?

        • Peter says:

          I agree that it would offer most flexibility if the options were offered individually. I expect packages provide Toyota with some benefits in the assembly process.

    • Martin Robinson says:

      ACC seems to me to be a sure winner in the UK. I am more than happy driving in France on normal cruise control, but have never used it comfortably in the UK – there’s just too much traffic. Adaptive Cruise Control would be ideally suited to UK road conditions and offer genuine benefits.

    • Stephane says:

      Hi,

      Clearly THE option I’m missing… ACC/Pre-crash are such useful options… Hope I’ll be able to get them on my next one as it’s too late now.
      No chance to get them aftermarket on my T-Spirit? (We can dream…)

      • I’m afraid not, Stephane!
        Thanks for all your comments on ACC – they’re really interesting, and it’s very useful feedback. Keep them coming!

        • Tony Chantler says:

          With regard to the debate on the availability of ACC on the Prius, I would add my desire to have this option available. I would order the leather upholstery anyway as I think ir is woth the extra. It is absolute nonsense to offer ACC on the Avensis and not the Prius. As my MkII Prius is less than 2 years old, I shall be keeping it until Toyota see sense with their marketing strategy. I may also wait until the forthcoming trials on the mains rechargeable version are complete.

    • Peter says:

      In case you have not driven a car with ACC and have not seen how it works before here is a link to a US video clip on this.

      http://www.youtube.com/watch?v=tjvfCoUFUNs

      I understand that it is available on the Prius in the US, Japan and continental Europe.

      Please post a reply here if you would like Toyota GB to offer this option in the UK. Think of following a lorry at a safe distance through the single lane of the M25 roadworks at around 40 – 50 mph, for example…

    • Peter says:

      And here is a link to the US video clip that explains how the Pre-crash safety system works that uses the same radar as the ACC.

      http://www.youtube.com/watch?v=W-pTakVadH4&feature=PlayList&p=216B6614C99927A4&index=33

      Again, I understand available with ACC in the US, Japan and continental Europe. Please post a reply here if you would like the ACC with Pre-crash option in the UK.

  277. Alan Eatock says:

    Hi is it possible to get the water repellent side windows in the uk waiting delivery of a 2010 model in December 2009.

    Thanks

    • Hi Alan,

      Unfortunately, the water repellent side window treatment is not available on its own; it only comes as apart of the LED Technology Pack, an optional factory-fit accessory pack for the T Spirit only, priced at £895. Therefore, if you haven’t ordered a T Spirit, it won’t be possible to add this feature to your car.
      However, you may be able to cancel and resubmit your order with the Pack included. I’d bring this to the attention of your dealer as soon as possible. In the meantime, please see this post for more information.

      • Alan Eatock says:

        Hi thanks for your reply, The Prius I have ordered is the T Spirit, and I have already ordered the LED Techhnology Pack so I am pleased that the water repellent side windows are part of LED PACK. Pity we can not get the Radar Cruise Control pack in the UK.

        Thanks

  278. AL says:

    I will collect my new Prius tomorrow. Will it need waxing and polishing to protect the paintwork immediately or is there some factory provided protection and, if so, how long should this last?

    • Hi there,

      Apologies for not having responded before you collected your Prius – I was unwell for a couple of days.
      It’s a good question. I’m not aware of any factory-provided protection, and I don’t think any is included in the OTR price. Did your dealer advise on this when you collected the car? If not, let me know, and in the meantime I’ll try to find an answer for you.

      • AL says:

        Not sure whether you got my email response but it was basically to say that my dealer did not know what protection my TSpirit came with. Supaguard treatment was recommended.

        Any news from the Toyota end?

        • Hello,

          No, I didn’t receive an email – that’s strange. Was it to the contact iQ address?
          I’ll let you know what Toyota say later today, hopefully.

        • AL says:

          1. Have you been able to get any advice from Toyota on my question?
          2. There seems to be a glitch on your email system as I am getting emails responding to all your correspondents!

        • Hi Al,

          Sorry for the delay. Your Prius certainly doesn’t need wax or polish; it should have been prepped at the Centre, and plus the paintwork is covered under warranty. You should also have 12 years’ anti-perforation cover (which should be detailed in the passport pack you received with the car).

          Of course, you may still wish to wax or polish your car. Toyota produces a car care kit, one of which is on display here at Toyota GB, but I haven’t been able to find out the part number or price for you (hence the delayed reply). Someone from the Product team is checking it out for me, so hopefully I’ll be able to give you this info this afternoon.

          As for the email problem, can I ask: have you subscribed to the blog comments?

  279. John Poile says:

    I note that your on line price list shows the LED pack to be a standard fit to the T-Spirit model. See P12 of 23 on the PDF file price list. It was my understanding that this was an optional extra priced at £895. Please would you confirm which is correct.

    • Hi John,

      You’re right – while the correct price is given, it is indicated that the LED Tech Pack comes as standard on a T Spirit and this is not the case. However, the new version of the price list is due to come out very soon and the mistake had already been corrected. Thanks for flagging it up.

  280. Stephane says:

    Hi,

    Just got my T-Spirit and have one issue with the iPhone Bluetooth integration:
    If I switch audio mode from BT to FM for example, when I swith back to BT the iPhone disconnect after about 1 seconds and don’t reconnect automatically (have to press the Connect button on the display) even if in the setup Auto Reconnect is configured.

    Also have th iPod(iPhone)/USB kit and:
    - Connecting the iPhone I got the “not compatible with iPhone, do you want to switch to airplane mode”. Annoying but can live with it.
    - Got no display of the playlist name, album name or any song name… making it pointless as the iPhone doesn’t allow any control or display any usefull information beside a white screen with “accessory connected”….
    - Still have to test what happen if you receive a call while connected to the USB/iPod interface.

    • Martin Robinson says:

      Hi Stephane, Sounds like a disaster – sorry to be learning from your problems but your information is very valuable given the difficulty of finding anything official on record (thanks Melissa for continuing to try). Is your iPhone a 3G or 3Gs, because they have different connections to the original iPhones (look the same but are wired differently) and many accessories are dumb to their needs (the old problem of Apple innovating without telling anyone else). Not sure whether the integration kit will fight with bluetooth – it may be worth switching bluetooth off and trying just the USB connection. I hope someone at Toyota gets to grips with the issue because the “integration” kits are far from cheap and appear barely useful. If it’s any use, you have my sympathy, Martin.

      • Stephane says:

        Hi Martin,

        It’s a 3GS running 3.1. Switching Bluetooth off not an option as the “integration” kit doc made it VERY clear that it’s music only, no phone/mic. So BT has to be on for handsfree…
        I think the usb/ipod kit will just stay unused.

  281. Geoff says:

    I think someone raised the question of the sat nav DVD in an earlier post, but I can’t find it and am not sure if it was answered. My question is :- Should owners have a copy of the sat nav data on DVD? My concern is that if for any reason, the HDD failed or bcame corrupted and had to be reloaded, would the owner have to pay the cost of the replacement DVD, which I understand is quite expensive. Normally when you purchase a license for use of any software or data, you are given the right to make or retain a backup copy, but of course theres is no way to do this with the sat nav data. I guess the same question would apply to the Gracenote database.

    • Pete G says:

      Regarding updates, my comment is that I need one already for my 2 week old Prius. Near my home is a stretch of dual carriageway that opened 2 years ago. It’s frustrating that half the routes the system plans from my home fail to take advantage of this road because it doesn’t know it’s there.

      The map data appears to be 2008/9 edition. When does the 2009/10 edition come out? Please may I have one without having to pay for an upgrade on a 2 week old vehicle?

      Pete

    • Hi Geoff,

      I think the post you are referring to is this one, which you commented on. Good question about back-up data – I’ll see what I can find out.

    • Pete G says:

      Further information- I’ve found out how to access the version number. Mine is Ver .1

      Looking forward to a reply

      Pete

      • Hi Pete,

        I gather that you have spoken to a Customer Relations Manager at Toyota regarding this issue. He mentioned to me that no new editions appear on the internal accessories list, indicating that you have the latest version. I am due to speak with one of the Prius specialists in the Product team later today, and I will raise this issue with him and try to gather some more information on this. I’m sorry for the delay in getting a definitive answer on this.

        • Pete G says:

          Thanks for that, Melissa. I’ll look forward to your further comments. Being told “Yes, you do have the latest maps” doesn’t actually address the issue that the latest set of maps appears to carry 2 year old map data.

          TomTom supply quarterly map updates for a very modest subscription, so at the moment I’m driving around with my trusty TomTom stuck to the windscreen, and slightly wondering why I bought a T-Spirit instead of a T4.

          Pete

        • Pete G says:

          Any more news on this, Melissa?

          Simple questions: When does the next update come out? How do I get hold of one? Will it then have up to date map data rather than 2 year old map data?

          Pete

      • Hello again,

        I have spoken to one of our technical specialists and he confirmed the following. Toyota Motor Corporation (that is to say, Toyota in Japan) releases map updates every 9-12 months. We do not know when the next update will be at present but the technical team hopes to receive a date from Japan next week. I appreciate that the data was already out-of-date when you took delivery of your new Prius, but TMC may not have been aware of that when the car was launched in August, and so may not have been planning an update for the near future. However, as I say, the technical team has passed on the map update feedback from the blog, and I too have passed on this feedback to Toyota Motor Europe this week. What I can also say is that we are expecting a map update for the iQ in November this year, though this does not necessarily indicate a range-wide update that month.

        As for how to get hold of the update once it is released: as you may be aware, there has been a change in map data storage technology in the third-generation Prius: whereas before the data was stored on DVD, it is now stored on HDD. As a result, Toyota has had to develop a new, DVD-less method of updating the data, and for reasons that are unknown to me (but that are probably to do with the fact that, as I mentioned before, TMC wouldn’t have been planning on updating the data so soon after launch), this technology is not yet ready. The technical team believes that it will become available in the next few months. Once it is available, you must take your Prius in to a Centre for the update to be installed.

        So, in short: at the moment, there is currently no way to update your maps. We will let you know as soon as a map update is available, and when we hear that the update tool is ready.

        Sorry that this means a further wait.

        • Pete G says:

          Melissa, thanks for coming up with such a comprehensive answer. If the mechanism for updating the system is still being developed, could you plead with the team not to require a trip to the dealer? There are two easy ways a customer can get data in to the system- a DVD in the CD slot (it does play mp3 music DVD’s as well as CD’s confirming the drive is a DVD drive), or a laptop plugged in to the firewire socket next to the dvd drive.

          I have to confess, I was very naive in thinking that an expensive car based Satnav would be better than a £100 Garmin or TomTom. As more and more of your customers are used to owning a very cheap and highly effective Satnav that can be updated as often as the user chooses to plug it in to their computer, I think you have to decide whether to compete (on both timeliness and cost of updates) or get out of the Satnav business altogether. A car whose dashboard has a secure mounting for a TomTom would be much more appealing than what you are offering at the moment.

          Pete

        • Mike says:

          I assumed that you would be able to download the map updates from toyota’s website, copy them onto a CD/DVD, insert this into the CD slot and it would copy the files from the CD/DVD onto the HDD. Having to go to the dealer for updates isn’t very appealing. I wonder how many people who have purchased a G3 with sat nav knew that they would have to take their cars to a dealer to update the maps, and how many people are now regretting spending extra to get sat nav built in.

          Am I correct in assuming that it will not cost for the first update? As many sat nav manufacturers offer a free update service for their sat navs.

  282. Melissa Coulton says:

    Hi all,

    I know there are some questions outstanding, so apologies for the backlog once again. I appreciate your patience. Thanks.

  283. John Perry says:

    When I bought my first Prius (Mark II) in 2005 I was also able to buy a printed manual entitled “Prius – New Car Features”, Part Number NCF256E, at a cost of £74.06. This explained in considerable detail what went on “under the bonnet” and how the car worked. It also highlighted important differences from the original Mark I. I now want to buy one for my Mark III but have been unable to trace anything similar. Can Melissa tell me if anything is available?

    P.S. I also purchased the 3-volume Repair Manual, Part Nos. RM1076E1-3, which now has little relevance to my Mark III. Anybody interested in buying them?

    • That’s a very good question. I take it your dealer has no comparable document? I’ll check the accessory lists and get back to you.

      • John Perry says:

        Hello Melissa. I tried my dealer even before ordering my Mk.3 and showed him my earlier manual. Response was simply “Where did you get that?”. Surprised when I replied “You!”. No further help.

    • Sorry to hear that, John. I couldn’t find a part number on the accessory list – however, you should be able to get your hands on one. The manual you are referring to sounds like a technical manual that is designed for dealers. Your dealer should be able to order one through the Product Technical Support team at Toyota GB, but if he runs into problems, let me know and I’ll get in touch with you via email to work out another solution.

      • John Perry says:

        A more recent visit to a different branch of the dealership found a more helpful employee who traced my present manual and found that it was still listed both on paper and CD. But he hasn’t got back to me yet about one for the Mk.3. Still hoping.

    • Hi John,

      I’m pleased to tell you that I now know how you can get hold of the New Car Features manual for your new Prius.

      1. Go to http://techdoc.toyota-europe.com/default.aspx
      2. Under the ‘Repair’ tab, select ‘PAYABLE Access – New Car Features’
      3. Select Prius; model code – ZVW30; publication type – New car features; Language – English
      4. Under ‘Service Information Library’, you will see the English Service Information Library (04/2009), part number PZ471-Z12A0-CA (note: the New Car Features manual is part of the Service Information Library). You will see that it is only available on CD-ROM. I’m afraid it costs more than your old manual.
      5. In order to buy it, click the CD icon and you will be told to register for free. From there it should be self-explanatory; I haven’t ventured further than this point, as I hope you can appreciate!

      I hope that helps. Let me know if you have any technical issues with the website.

  284. Mike says:

    I’m quite a big guy and have noticed that the rear seat belts don’t fit me and am having a tough time in finding a extension for them, Do toyota offer a seat belt extension?

  285. Steve Kendell says:

    Hi Melissa
    Please can you tell me how the dab radio option fits in the T-spirit, IE does it have the Sd card reader and usb slot aa per page 41 of the brochure no gbngv-079pr-vb july 2009

    Thanks in anticipation

  286. Richard says:

    Delivery dates mean little – my Prius ordered July – to be delivered today, 11 September – now delayed until December…what, yes, December (maybe, late November )!!
    I got a whole 48 hours notice of the delay – just to add insult – checked last week all ok …..only to be dissapointed yesterday.
    …Seems it is my fault for ordering leather and sun-roof, Toyota cannot,it seems, count the orders they have in the factory to see it they have enough parts before they run out.
    My suggestion is do not rely on delivery dates until you get your reg number!!

    • Mike says:

      Richard The same thing happens to almost anything that is popular, it is not toyota’s fault that people are ordering alot of prius’s. my closest Volvo dealer stopped taking orders for the C30 due to overwhelming demand for the car apparently. It took 3 weeks to get my T Spirit which is just the basic spirit so I recommend if you want the car sooner rather then later don’t order the extras which would delay the car by a few months.

  287. Richard Todd says:

    Hi Melissa,
    Thank you for the explanation. I have the electronic (PDF) July brochure (different page numbers!) and the “Wheels and
    trims” page now makes sense.
    To continue from my first post – the light grey trim with
    contrasting dark grey door inserts and mats does look
    stunning and I’d encourage any prospective purchaser
    to view an Orion Blue example.
    Thanks, Richard

  288. Richard Todd says:

    Please could you clarify the interior trim options? I recently collected an Orion blue TSpirit but was suprised to find it had a light grey interior (albeit with dark grey inserts like p16 of the Prius brochure) despite having ordered (confirmed by the dealer) a ‘dark grey’ interior. Is there actually no trim choice for a particular exterior colour or are there two varients of the light grey interior?
    In fact the light trim looks very smart but I suspect it will suffer when subjected to my children!
    Many thanks,
    Richard

    • Hi Richard,

      It sounds as though you don’t have the official brochure for the third-generation Prius, published July 2009, as page 16 of this actually concerns safety. Page 33 outlines the trim options, which for an Orion Blue T-Spirit are limited to Kalbarri Light Grey. For all other exterior colours it’s a dark grey, so perhaps this is why your dealer quoted this. There is a single leather option, and this is also dark grey.
      To confirm, then, there is no choice of interior trim colour – it’s just that the Orion Blue has a different coloured interior to the others. I hope that’s clarified things.

  289. Wilf says:

    I have had my T spirit a week, and having read the manual a few times I was unable to find any list of voice commands.
    The list of commands on the screen seems to miss a lot, there is nothing listed for audio but commands like audio on/off, CD and HD work, what others are hiden in there that we don`t know.

    • Pete G says:

      Wilf, if you delve through the setup options on the system, it is possible to get it to display a full list of voice commands. I’m not sitting in the car at the moment so can’t remember how I found this.

      You’ve read the manual several times in a week?? You must be a quick reader, or you’ve taken a week off work.

      (For those not in the know, the car’s manual is nearly 600 pages, the separate manual for the T-Spirit centre console thingy is 350 pages, then there’s a manual for the reversing sensors, various other leaflets, a quick start guide, and a DVD. Is this some kind of a record for information supplied with a new car?)

      Pete

    • Ade says:

      Have copied the list down – you can see it on this forum here

      http://toyotaownersclub.com/forums/index.php?showtopic=102036

      Cheers

  290. Julian says:

    Hi Melissa,
    Does the integrated nav system, in the T Spirit, lock you out of being able to touch the screen to make changes, when you are moving? I ask as I see that in the US they are locked out and they are only able to use voice commands to access the nav…

  291. Stephane says:

    Hi,

    I should receive my Prius III (very) soon. Just a quick question regarding petrol grade. Is there any advantage in using “premium” (higher octane) petrol (like Shell V-Power, BP Ultimate, Total Excellium, etc…) vs regular unleaded? Will I increase the MPG or keep the engine cleaner? Not sure how it works with the Atkinson cycle…

    I did some research on Prius forum and some people argue that it’s really bad and should be avoided, other that it has positive effect…. so really lost here!

    Thanks,
    Stephane

  292. Linda says:

    Hi Melissa,

    Do you think there is any chance in the future, Toyota would consider offering LED headlights as a dealer fit option for all prius grades?

    I think it is a mistake to offer the LED headlights only with Tspirit, most T3 customers including myself would have gladly taken LED headlights considering long term cost benefits & added safety from increased visibility. FYI I am referring to just basic LED headlights, not the current “LED pack” .

    Thanks

    • Hi Linda,

      Currently, there are no plans to offer the LED lights as a standalone option at all, and the LED Tech Pack will continue to be available on the T Spirit grade only. These are factory-level decisions, unfortunately. If this situation changes in any way I’ll be sure to mention it on this blog as I know that many of you are interested in the LED lights.

  293. Malcolm Hutton says:

    Hello again,

    still waiting for the extended warranty details and costs, anyone been able to find anything out yet, if not, how long do Toyota expect to be with the answer?

    • Hi Malcolm,

      Sorry not to have an answer for you yet – I’ve been trying to get you exactly the right information. I’m actively working on it, but in the meantime, a dealer may be able to tell you what the extended warranty covers. You can locate your nearest dealer here.

    • Hi Malcolm,

      I’ve just finished speaking with the Account Director for Extended Warranties, who provided the following information:

    • If the new Prius is less than 3 years old when an extended warranty is taken out:
      - Unlimited mileage for 12 months: £475
      - Low mileage (up to 10,000 miles) for 12 months: £445
      - Unlimited mileage for 24 months: £715
      - Low mileage (up to 20,000 miles) for 24 months: £655
    • If you take out an extended warranty (of either length) within the first three years of ownership and have covered more than 60,000 miles in those three years, you will be covered for unlimited mileage from the time you take out the extended warranty (i.e. it overrides the standard warranty).
    • If the new Prius is between 3 and 7 years old when an extended warranty is taken out:
      - Unlimited mileage for 12 months: £545
      - Low mileage (up to 10,000 miles) for 12 months: £510

    • If your new Prius is between 3 and 6 years old when an extended warranty is taken out:
      - Unlimited mileage for 24 months: £805
      - Low mileage (up to 20,000 miles) for 24 months: £750
    • In terms of what is actually covered, the extended warranty is much the same as the standard warranty. However, there are exceptions, which include (but are not limited to, as I understand it):
      - Road wheels and tyres
      - Standard 12v battery
      - Interior trim and body work

    • Adjustments and engine tuning are not covered by the warranty at any time. There are terms and conditions associated with all of the above; the best person to advise you on these is a dealer.
    • Once again, sorry for the delayed reply, and I hope that’s answered your questions.

  • Tony Chantler says:

    With reference to Linda’s comments on wheel sizes, surely Toyota could have stuck with the 16″ wheels of the Mk 2 and avoided all this nonsense with two different sizes depending on the model? My impression when on a test drive with the Mk 3 (T Spirit 17″ wheels) was that the ride was slighly softer and the engine noise level a little higher than my Mk 2.

    • Hi Tony,

      Sorry it’s taken me so long to get back to you. The introduction of the 17″ wheels was a style choice on the part of Toyota, and there has been a high level of demand for them since they became available. In the case of most Toyota cars, a larger wheel size is reflective of a higher model grade, which explains the introduction of the 15″ wheels.

  • John says:

    Hi Melissa
    I will be very interested in your reply to Pete G re his question earlier today concerning wind noise around the doors. I collected my new Prius T3 this afternoon and whilst driving home noticed the same sort of noise from the offside at about 50 mph. The noise level was high enough to make me think that a door or window was not properly closed but that was not the case. Many years ago I had a similar problem with a new BMW and modified door seals were fitted under Warranty where customers commented/complained. Will Toyota accept that some of the new cars have this problem?

    I should add that in every other respect the car is excellent.

  • Mike says:

    I have just picked up my Prius T sprit and was messing around with manually inputting contacts into the phonebook, when I noticed that if I turned the engine off and back on again the phonebook was empty. Also my phones contact list doesn’t show on the screen so I assume my phone doesn’t allow viewing of the phone book via bluetooh, but I would like to input contacts on the phonebook stored on the prius memory, am I doing something wrong or is this a technical issue?

    • Hi Mike,

      I’m not sure why this would be. A few people have queries surrounding iPod integration – I’m going to ask the Product team about it in more detail. I’ll get back to you then.

    • Hi again,

      We checked the manual, and on page 312 it states that the hybrid system must be in operation whilst transfer is taking place. In terms of your phone book and Bluetooth, I know that it isn’t possible to transfer your phone book entries via Bluetooth, so would imagine that viewing the phone book is therefore not possible either. In short, manual input with the engine running seems to be the only way to transfer phone book entries.

  • Pete G says:

    Wind noise/door seal- is this a known issue?:

    After many months of anticipation, I took delivery of my Prius 3 on Tuesday morning. It’s basically a lovely car but I’m bitterly disappointed that it has several faults. The dealer fitted leather upholstery is very badly fitted. The reversing sensors don’t work. It has several rattles. Worst of all, however, is that at speeds over 65mph there is a wind noise around the door which is so intense that I find myself having to slow down to avoid it.

    I spoke to customer services and on mentioning wind noise around the door, the lady asked if I meant a very high pitched noise at the top edge of the door. I replied that I meant exactly that, and since she had described it so well without being prompted by me, is this a known issue? She refused to be drawn on whether or not it’s a known issue.

    The car is about to go back to the dealer for the several problems to hopefully be rectified. My concern is that if the wind noise is intrinsic to the Prius, being a tall person whose right ear is right next to the noise source, I shall find it very difficult to keep what is otherwise a lovely car.

    Pete

    • Peter G says:

      UPDATE:

      I returned the car to Eden Bridge on Saturday morning. The reversing sensor problem was “solved” straight away- there is a switch in the boot which switches them on and off, and my car was supplied with them switched off.

      I had actually considered whether there might be a switch, but the reversing sensors’ separate manual says that a switch will be supplied on customer request only on vehicles which are to be used for towing, which a Prius patently isn’t. The switch is completely out of sight in the top left hand corner of the boot, so I hadn’t spotted it.

      In every other car I’ve owned with reversing sensors, they can’t be switched off, and is the ability to do so not a significant safety compromise?

      I’ll update in due course on the leather, rattles and door seals

      Pete

      • Hi Pete,

        The wind noise isn’t an issue I was aware of – you’re the first to mention it. I’ll ask the Product team if they know of an issue and get back to you. Glad you managed to get the sensors fixed, in any case.

      • Hi again,

        I can now confirm that the wind noise problem is not a known issue – you are the first to report it on a third-generation model, it seems. We’re going to look into this further as John’s comment here may indicate that it is a more widespread problem. In the meantime, I hope your dealer is able to help you out.

  • Mark says:

    Are there actually any of these cars in the country ?

    My delivery date started off at 2 weeks & now has been put out to at least 4 weeks :(

    • Hi Mark,

      Sorry to hear you’re having trouble. This reply details the possible reasons for long lead times. As for why yours has been increased after the order was placed, I can only speculate, but perhaps there have been recent changes to the Europe-wide availability of certain options.

  • Tim says:

    can anyone send some of those mudflaps across the pond?

  • John Perry says:

    I posted a query about using EV mode on the new Prius about a week ago but after the first day it vanished and I wondered if it had been censored for being critical. So I’ll have another try. I ran a Mark II since April 2005 and one of the features I found very useful was the ability to move it out of my garage/workshop using EV mode to avoid starting the petrol engine. I am unable to do this with my Mark III as the charge level of the traction battery is nearly always too low and an error message is displayed. Unlike on the Mk.II, the battery never shows fully charged during normal motoring. I need to find out whether my car is faulty or is this a consequence of the improved fuel consumption? Has anybody else noticed this difference between the models?

    • John King says:

      I don’t own a prius but I had a Mk III for a 24 hr test drive – I too noticed that the battery graphic only ever went to 3/4 full – so I can’t see how you would ever get 2km at 30mph

      • Vince says:

        I have a third generation T-Spirit and have not yet achieved a full charge on the battery indicator. I have also had dificulty getting anything over 0.5 miles in the EV mode as it keeps de-activating and displays a message saying excessive speed despite my speed being about 20-25mph. I love the car and the technology but not impressed at this lack of being able to do what it’s suppose to do.

        • Tim says:

          just for kicks, I tested it today, EV mode, 1.1 miles until I parked my car at work. 23-25 mph.

          Your ICE has to be warmed up to properly use EV mode.

          I did my experiment at the end of my commute to work.

    • Hi John,

      Your query hasn’t gone anywhere – it’s here. John King, Vince and Tim: check out the replies to this post as they may help you out.
      Tim is likely to be right about it being warmed up, but this may not be the full story. I know there are a few of you who are concerned about this so I want to make sure I give a detailed and accurate answer – as soon as I have one, I’ll post it.

      • And just to confirm to all, we would never remove a post just because it was critical – that would defeat the point of the blog! We like real opinions and try to give real responses in return.

      • John Perry says:

        Glad to hear from you Melissa. Tim says the ICE needs to be warmed up to use EV mode. This requirement would defeat the whole object of EV mode. I was definitely able to use EV mode in the morning with a cold engine in my Mk II Prius. The problem with my Mk III is that usually I have insufficient charge in the traction battery when I arrive home (3 bars). The cars I rode in at MIRA also showed low battery levels and I was told that this was due to the abnormal way the cars were being driven on that particular occasion.

        • Tim says:

          This is a reason so many have block heaters install; to keep the block warm, allowing it to hit normal operating temperature sooner, thus allowing EV operation earlier

        • Hi again all,

          There is no direct official guidance on how the Prius ‘should’ be driven. Accelerating hard whilst in EV mode will switch it back into normal mode sooner, even if the speed you reach is under 31mph (i.e. within EV range). Needing to be warmed up doesn’t defeat the point of EV mode, or of having a hybrid; you need to drive in Power, or at least normal, mode in order to make EV work at all.

          There are lots of variables that determine battery charge; driving style and journey length are just two that are significant. A longer journey doesn’t just mean that the ICE or any other part of the hybrid system is more warmed up – it means more acceleration, more regenerative breaking and longer spent in normal/Power modes over the course of your journey, all of which will help the battery. As Steve Brunt said in the post I linked to earlier in this thread: driving, say, the last two miles of your journey (however long the whole journey’s been) in normal/Power may well give you enough charge to coast into your garage in EV mode.

          I hope this answers your questions, and I hope you all enjoy experimenting with the modes! If you have more questions, do of course get back to me.

  • Linda says:

    Has anyone considered getting after market 16 inch alloys for the new prius? Some of the best handling cars like Honda Civic have 16 inch wheels supplied as standard.

    I am told 205/55R16 is the closest match to the prius spec and would give an ideal balance between confort and handling.

    Any thoughts on this?

  • CC says:

    Looking to order the new T Spirit Prius – does it come with heated front seats? What if i go for dealer fit leather?. If no heated seats do you know if it can be a dealer fit option?

    • Hi there,

      No, heated front seats are currently unavailable in the Prius – please see here for more on this. Leather seats are available as a factory-fit option only, though check out this thread (which continues later, here) for more on leather options. I hope these comments help!

  • John Poile says:

    I have today tried to order a new Mk 3 T-Spirit Prius in 040 Pure White with the protection pack and style pack. I am told that delivery will take 16 weeks and if I want to add the solar roof then it increases the lead time to 23 weeks.
    Since this will mean my current Prius will drop in price by around £2000 and I will have to pay an additional 2 1/2% VAT plus the likelyhood of a price increase by the time of delivery I am rather disappointed at the availability of the new model.
    Is what I am told correct?

    • Good question, John. I take it your dealer told you this? I’ll check it out for you and get back to you soon.

      • John Poile says:

        Thank you Melissa. Yes it was the Toyota Dealership from whom I purchased my current Prius that gave me these lead times.

        I look forward to hearing from you that they are wrong.

        • John Poile says:

          Hi Melissa, Any sign of an answer to my question re delivery lead times. I am still not sure whether to place an order for delivery in December/January or to wait until supply becomes more freely available.

    • Hi John,

      Sorry for the delay. I’d just started to write as your last post came through!

      Essentially, I am in no position to contradict your dealer; they are the ones who have access to the information from which lead times are calculated, so anything they’ve said is most likely to be the best estimate they can give. What I can say is that, although it sounds obvious, it is the combination of options you chose that makes the lead time so long. There is very low uptake on the Pure White colour, so no stock is held – it’s made to order. However, the solar roof is very popular across Europe as well as in the UK. Toyota is working to secure more supply but because of the roof’s current popularity, this is proving difficult, and so lead times increase.
      Based on this, I expect your dealer is right about the timings, I’m afraid.

  • Malcolm Hutton says:

    Hello,

    Could someone have a look at my extended warranty question please.

    Whaat exactly does the additional pay for warranty cover, and how much is it going to/or is it expected to be.

  • Bob Keighley says:

    I’ve placed an order for the new T spirit model without having driven the Prius. I based my decision on tax savings and exemption from congestion charge. Apart from all the other benefits of the Toyota I see one significant downside. After a few years with a TomTom sat-nav I’ve grown accustomed to speed camera location warnings (not that I ever intentionally exceed the speed limits!!) and understand the Toyota system does not have this feature. Is the front screen suitable for standard Sat-Nav or will I require a booster if i still wish to use the TomTom inside the vehicle?

  • Malcolm Hutton says:

    Hello,

    I must admit was hoping for something more than the official line about the warranty reduction term but never mind.

    What about the additional warranty purchase I enquired about why, what will be/is covered by it and how much is it going to costs.

  • Malcolm Hutton says:

    Hello,

    I have seen the comments about the warranty change but no one as asked the question (unless I missed it)

    Why as the warranty beenn reduced from 8yrs to 5yrs on the new Prius.

    Is there a reliability issue that is going to come up with an expensive component after the 5 year warranty period which is why the warranty has beenn reduced?

    What exactly does the extended warranty (which is now suddenly available for the new Prius after the 5 yrs initial warranty runs out) cover and how much does this extended warranty costs, or is expected to costs in 5 years time.

    • Matt says:

      Hi,

      I think you have missed the “official” explanation for warranty reduction, check out full reply further down but here is the important bit:

      “the reason we have moved from 8 to 5 years is that we feel the Prius is now better understood; there’s no longer a need to overly ‘reassure’ customers with a warranty period that is longer than other cars in our range”

      Personally, I am not sure what to make of it but one thing I can almost guarantee 100% – this will definitely have a negative effect on residual value and depreciation rate compared to gen 2 prius.

  • Malcolm Hutton says:

    What is the VED for each of the different PRIUS models

  • Dr Frank Williamson says:

    What is the ground clearance of the Prius; does it vary from country to country. If so, what is it on Australian models?

    • Hi Frank,

      As I wrote here, I’m not sure what the ground clearance is, which goes some way to explaining why it’s taken so long for me to come back to you. However, I’m sure that it will be standard for all grades of Prius in all countries.

      As soon as I know what the ground clearance is, I’ll let you know.

    • Hi again Frank,

      I realise you may not have seen the clearance figures yet. You can find them here.

  • Tim says:

    I was impressed with the new Prius at a recent test drive, however three things are putting me off :

    1. The width of the car, including wing mirrors, is clearly shown in the brochure as 1745mm. It’s disappointing to learn through other posts in this blog and by measuring the full width, that the dimension is actually quite a bit bigger.

    2. The story about the reduction of the hybrid component warranty from 8 years to 5 strikes me as illogical. You say that the Prius having the lowest warranty claim of all your cars is the reason the warranty is being reduced. I’d have thought this would have given Toyota the confidence to increase the warranty to say 12 years. In 3 or 4 years’ time, this warranty issue will become real for owners trying to sell their cars. There’ll be a limited market of people willing to take on a Prius with little time left to run on the warranty. Even the chargeable warranty extension to 7 years only goes part of the way to resolving this issue.

    3. The rumours about a forthcoming change in battery technology (to Lithium Ion) indicates to me that it may not be the right time to buy this vehicle.

    Thanks in advance, Tim

    • Matt says:

      >> 2. The story about the reduction of the hybrid component >> warranty from 8 years to 5 strikes me as illogical.

      This is a very good point, actually come to think of it, this soo true. One of the reasons I opted to pay a premium for a Hybrid is the higher residual value but I think reduction of warranty on the 3rd gen prius is going to seriously affect its value after say 5 years.

      After thinking long and hard, I think I will be cancelling my order for a gen3 T3.

    • Paul says:

      The Lithium Ion battery will not be available until 2012 at the earliest so I have bought a G3 T Spirit as I usually change car every 3 years. I am very happy with it and look forward to even better things when I change to a “G4″ in 2013 – Currently driven 400 miles at an average of 66mpg !

  • Paul says:

    I know auto headlights are part of the tech kit available later this year but i am taking delivery of my t spirt on the 1 sept.Will the auto headlights be available to be fitted by the dealer

    • Hi Paul,

      Sorry for the delayed reply. I assume you are referring to the dusk-sensing headlights? The LED Tech Pack is already available, but I’m afraid that it is a factory-fit pack only, and none of its components are available as standalone options. I hope you’re getting on well with your T Spirit.

  • Sevag says:

    I’m not understanding what Continuously Variable Transmission is. Does this mean the car is Automatic or Manual? Is there an option for Automatic transmission?

    • Brian says:

      In short, netiher. The thing about ‘normal’ transmission is that there is a series (typically 4 or 5) of fixed sets of gears at different ratios, that work more efficiently at different speeds. In a manual car you change between them yourself, in an automatic the car does it automatically.

      As a current Prius driver this is my understanding of how it works.

      With a Prius the gear ratio is not fixed, it is “continuously variable”. This is as a consequence of the hybrid drive train – whereas a ‘normal’ car has a pair of gears in use, transferring drive from the engine to the wheels in a fixed ratio, the Prius has a more complicated set of gears that can be thought of as 3-way, since as well as power going from the engine and to the wheels it can also go to or from the battery via rotation of a motor/generator. This is why it is continuously variable, because the motor/generator can add to or reduce the rotational energy (if any) provided by the engine (and indeed the momentum of the wheels).

      The upshot of all that is that the car never changes gear – you put it into drive and get continuous acceleration without any breaks. This is particularly useful on steep hills. Some people describe this as ‘automatic’, since from the driver point of view there is no changing of gears to do, but really it’s better than automatic, because the car doesn’t pause to change gears at all.

  • andy Narnes says:

    Can you tow with the New Prius III and if so what weight.

  • Alan Norcross says:

    What is the service schedule for the new Prius?

  • jon jennings says:

    I am quite hooked on the new prius and will probably get one, however I am the sort of person who keeps a car till the engine drops out. Technology is moving quite fast esp. in battery technology, super capacitors etc. Will a standard prius bought now be upgradable in any way? i.e batteries, electric motors with greater power, plug in recharge capabilities.

    • Hi Jon,

      Apologies for the delay in getting back to you. No element of the Prius is upgradeable; however, the plug-in Prius will be tested more widely in Europe over the next 12-18 months. No official decision has been made as to its mainstream production or availability. For more information, please see this article from Autocar.

  • George Martin says:

    I am in the process of ordering a new T Spirit.

    Questions:
    1. Are there any disadvantages in ordering a DAB radio?
    2. With the DAB radio do you still get the same navigation screen? In the brochure the screen on the DAB radio version looks smaller than the non DAB version.
    3. The brochure seems to show more buttons surrounding the standard radio system.
    4. Does the DAB system have both Radion 5 on AM and in addition Radio 5 Live Extra?

    • Martin Robinson says:

      Can’t answer the first question but I can have a go at the others having done some investigation with the very helpful Ray of SLM Toyota, St Leonards (see my earlier reply re DAB installation further down the thread).
      2.The navigation system stays the same – the brochure DAB isn’t the TSpirit installation.
      3. Same reply as for 2, the brochure isn’t clear on the point though, so I can understand your confusion.
      4. All DAB radios can receive Radio 5 and 5Live Extra (assuming you are in an area with DAB coverage) and both are digital.

    • Hi George,

      Just to clarify a couple of the points Martin made:

      1. When you say ‘disadvantages’, are you asking whether having a DAB radio installed affects the functionality of the sat nav/hard disk? To my knowledge, the answer to this is no.

      2. Having DAB does not means you must have a system with a smaller screen and different button set-up; the picture in the brochure, is, as Martin says, not of a T Spirit. For more detail, please see this post.

      Hope that’s helpful. Let me know if you’d like me to clarify anything else.

  • Mike Revans says:

    I can understand why hybrid drive should be beneficial in urban driving-lots of low speed travel and waiting in queques. However if one lives in a rural area with relatively few jams and these of short duration, relatively short journeys interupted by occasional bursts of long distance Mway driving is such a systen really going to give significant savings over a diesel vehicle?

    • Brian says:

      Prius efficiency is really good on those sorts of journeys – they still benefit from periods of coasting when the engine does not run as well as from less drag.

      Look for the extra-urban mpg results and compare – see if you can get a diesel that comes close. Then of course there’s the quietness of the Prius compared to the noise of a tractor.

  • joseph says:

    We are currently looking at arranging a fleet of vehicles for our small but growing company, we currently have 5 drivers. As a result one of the areas I want to look at along with cost effective fleet management is the environment, and how using vehicles such as the Prius would give our company any environmentally friendly outlook.

    Can you contact with details purchase and lease hire deals available for small business users?

    Joseph Phillips
    Operations Manager
    Bright Hygiene

    • Hi Joseph,

      Someone from our Fleet team is happy to contact you directly about this. Would you be willing for me to pass on to him your email address (which is already visible to me)?

  • mary godfrey says:

    Love my new generation T Spirt but I bought the iPod accessory and it’s really confusing to understand. It connects and plays fine but I can’t seem to access more than my first 6 playlists??? And why can’t I scan through all my playlists to select the one I want? It’s a very inadequate piece of kit. Help?? PS The manual isn’t any help.

    • Hi Mary,

      That’s strange. Perhaps there’s a fault with it. I’ll ask about possible explanations. In the meantime, I’d contact the Centre that fitted it if you haven’t already.

      • Ade says:

        That’s how it works on mine too. If you hold the disc change button (which is the ^ on the steering wheel) it will move up one playlist. It will do this 1 to 6 and then revert to 1 again, although in reality it IS moving through your playlists. So for example if you have the following playlists – A, B, C, D, E, F, G – when you get to Disc 6 (Playlist F) and press ^ you will see Disc 1 but it will be Playlist G. It really is a clunky and appalling interface especially given how expensive the connector is. And it’s different to the US version which you can see on Youtube and is much better

        • Stephane says:

          The iPod kit is incredibly bad. Looks like a very cheap, quickly rushed 6 discs changer interface plugin, not integrated properly at all.

          The biggest disappointment (and the only one so far) with my Prius.

          I would barely be happy with it as a £35-£50 after market plugin, not a £288 factory rip-off.

          I don’t thing this give a good image for Toyota and I think they should either replace it with something properly integrated or remove it/sell it for a VERY low price (as it’s a very low quality/poor add-on).

          I really feel cheated and ripped off by Toyota on this one :-(

  • matt says:

    Hi,

    Why is the LED pack only offered as an option for Tspirit?

    I have just placed an order for a T3 but would also really like to have the LED pack. Is there any possbility I can have the LED pack for T3?

    Thanks

  • John King says:

    Is it possible to have DAB radio with the inbuilt Sat Nav on the prius T spirit

    • Martin Robinson says:

      I asked the same question when placing my order and was shown the fitting instructions which the workshop kindly printed. There is a DAB tuning box which is wired to the standard sat nav system (all hidden) giving a DAB feed. There is a small visible antenna mounted inside the windscreen in the top left hand corner, so out of immediate sight lines. The antenna is a small square box with two copper conductors and looks from the illustration to be half the size of a matchbox with two flat strips protruding, one about the same length as the box, the second a little longer and both adhered flush to the windscreen. The wiring from the antenna to the DAB tuner is concealed within the trims. How well it works will only become clear at Christmas (I’m waiting for the solar roof).

  • anthony woolhouse says:

    can the new prius be fitted with a tow bar?

    • Brian says:

      Anthony
      This question has been answered multiple times – CTRL-F is your friend if you don’t want to read the whole thread.

      [and the answer is no]

  • Ian Auchterlonie says:

    How long can you leave a Prius III without driving before the main high charge battery auto-discharges to a level where charging the start-up auxilliary battery will no longer be able to start the car ? Looking at new Prius but will be in Australia for nearly 6 weeks and am concerned this period of discharge would be a problem and may need to look for an alternative car. Can you help ?

    • Hi Ian,

      Sorry for the delayed reply; there have been quite a few in-depth questions abut the batteries recently and I wanted to make sure I could answer them all properly. This reply will hopefully answer your question. In addition, and for confirmation, even if you have parked with very little charge on the hybrid battery, the 12v battery will start the Prius. However, do note that, as per the comment I just linked to, the 12v battery is like that of any other car and can go flat.
      In short: the Prius won’t be any worse than another car at starting up after six weeks – in fact, if the hybrid battery has charge, it may be better.
      I hope that’s all clear – let me know if you’d like clarification on anything.

  • Geoff says:

    Should there be any backlighting to the air con display?
    The brochure shows what appears to be a green lit display, but my Tspirit doesn’t appear to be backlit and i guess it will be hard to see when driving at night.

    • John Perry says:

      I have just sat in my T Spirit and switched the side/tail lights on in a dark garage. The whole switch panel was backlit except for the air-con section! But when I pressed the master start button to the ACC position the air-con section back lit as well. In addition to the backlighting, there is an LED in the interior light fitting which shines down on the “gear” stick.

  • andrew alexander says:

    what are the noise levels at 70mph

    • Hi Andrew,

      Sorry for the delay in getting back to you. The noise levels at any speed are difficult to measure, as there are differences between wheel sizes. It’s also quite subjective; running a quick search on the blog will show you that some owners have reported more noise, and some less. I can’t be more help than that, I’m afraid.

  • Mark says:

    In respnse to Simon Worrall’s reply on
    August 21 at 18:18 regarding the air con – it should be noted that there is a mistake in the Prius brochure where it actually states The Air con is “Dual Zone”.

  • j ahronee says:

    view the boot and size
    tks

  • Robert Mumford says:

    what is the width of the T4 including door mirrors ?

  • Trevor Brown says:

    From Toyota’s replies, we know that the Prius has a 12 volt battery as well as the Panasonic battery pack. What components does the 12 volt battery supply? Presumably starting the petrol engine, alarm, remote unlocking, interior & exterior lights? If the car is not used for 2-4 weeks, we can expect the 12 volt battery to have gone flat from supplying power to alarm and remote locking systems. I have been caught out by this before. Once discharged, the 12 volt battery never regains its full capacity, so next time the battery is likely to only last for 1-2 weeks. How do you get the car started again?

    • John Perry says:

      Re. discharged 12 volt battery. Toyota has thoughtfully provided a jump-start terminal in the main fusebox under the bonnet. This is necessary as without the 12 volt battery you can’t unlock the car or access the battery! Use the mechanical key to open the driver’s door and then you can unlatch the bonnet.

  • edward lai says:

    Is there a car rental company in the UK which operates the third generation Prius, so I can rent it for a weekend to see if it suits my lifesyle, or could I borrow a Prius directly from Toyota UK?

    • Hi Edward,

      Apologies for the delay; it took some time to establish whether or not your request was possible. No car rental companies are linked with Toyota, though there may be some that offer the Prius as part of their fleet – I’d search around.
      Alternatively, I recommend you book a test drive. A user said that he had taken a 24-hour test drive; this should give you an idea as to whether or not the Prius suits you, if you are able to book one.
      I hope that’s helpful.

  • Steve says:

    Hello,
    I’ve ordered a new Prius T4 and take delivery early September. I can’t wait.
    I had to decline a DAB option because I thought it was a little overpriced. Could I have this fitted at a later stage, say after 6 months or so.
    Also what’s the reception of DAB like, I’ve heard mixed things about DAB on the move?
    Thanks

  • carlos says:

    how much does it cost to replace a brand new battery of the prius

  • Stan Beynon says:

    Is Toyota, and especially the Prius participating in the Govt. new car deal involving cars over 10 years old?

  • Dr Michael Carter says:

    Is the ground clearance greater on the third generation Prius?

    Does the ground clearance alter with the 15″ wheels?

    • Hi Michael,

      Apologies for the delayed reply. We can’t find official figures for the clearance, but we’re looking into it ourselves and hopefully I’ll be able to give you an answer by the end of the day.

    • Hi again Michael,

      We compared the bumper-to-ground distances of the old and new Prius, and found the following:

    • Second-generation (16″ wheels):
      Front: 19cm
      Back: 33cm

    • Third-generation (17″ wheels):
      Front: 18cm
      Back: 31cm

    • The change was made in order to help improve the aerodynamics. Unfortunately none of the on-site models have 15″ wheels, so I’m unable to say whether or not there’s a difference between the two new wheel sizes – however, I’m sure a dealer would be willing to help you out.