How to use Apple CarPlay in your Toyota

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2020 Toyota C-HR Apple CarPlay

Welcome to a beginner’s guide on how to use Apple CarPlay in your Toyota vehicle, as well as looking at the various features of the system and how to use them. Please note that not every model in the Toyota range is equipped with Apple CarPlay, and this guide only applies to those which do

To ensure CarPlay is switched on:

  • Menu
  • Setup
  • General – CarPlay is switched on

Only Apple-approved third-party apps can be used.

2020 Toyota Corolla Apple CarPlay

Connect your iPhone (5 or later) using a USB-Lightning cable, by plugging it into the USB data port.

The first time you connect, a message will offer you three options: Do Not Enable, which you might want to choose if all you want to do is charge your phone, not connect it to the multimedia system; Enable Once, if it’s a friend or relative’s phone that you only want to provide temporary access to the car’s infotainment system; or Always Enable, so your phone automatically connects to the car every time you plug it into the cable.

You’ll then get a message to say that all your Bluetooth devices will be disconnected.

Wireless CarPlay?

At the time of this article’s publication, Apple CarPlay only works through a wired connection in Toyota models except for GR Supra, which is available with a wireless CarPlay setup. To connect the wireless system, pair the phone to the Toyota multimedia system using Bluetooth, choosing Apple CarPlay as the primary function.

You’ll then get a prompt on your phone to check that you want to use CarPlay with this vehicle, so tap Use CarPlay.

Now, every time your phone is in your Toyota, the phone will automatically connect to the car.

2020 Toyota C-HR Apple CarPlay

If you want to connect to CarPlay through the display for your car’s infotainment system, just tap the Apple CarPlay icon in the main menu. You can also access it via the Media/Radio and Communications icons.

Once you’re connected, you’ll see a grid of app icons in the CarPlay display, a lot like those on the phone home screen. These will probably cover more than one page – especially if you use music streaming services such as Spotify, or alternative navigation apps such as Waze – so all you need to do is swipe between pages to find the app you need. However, there’s also a shortcut menu on the side of the main page of icons, so you can just jump to the most-used apps.

You can access apps by using Apple’s Siri voice control function. If you have voice control in your Toyota, just hold down the voice button on your steering wheel and Siri will respond by asking what you’d like to do.

Comments (132)

  1. Hi

    Can you tell me if it’s possible to retrofit Apple CarPlay to my 2018 Yaris Hybrid please?

    Thanks

    Reply

    1. Hi Lyndon,
      Thanks for getting in touch with us.
      The Apple CarPlay retrofit is only currently available for certain models of the RAV4 and Corolla.
      Thanks.

      Reply

  2. Hi

    We’ve just had Apple CarPlay retrofitted today to our Rav4 (DF69KJA) whilst in for its 1st Service. The dealership could not provide details of using this new system so, it would be great if you could provide a link to a user manual (Nav?) so that we can make best use of it. Thank you!

    Reply

    1. Hi Ian,
      Thanks for your comment. We hope you’re enjoying your RAV4 so far!
      We don’t have instructions of how to use the phone as such, just how to enable the Apple CarPlay feature.
      This is explained in the blog post above, but we have also attached the newer RAV4 model’s Navigation manual, which has similar instructions of how to enable Apple CarPlay: https://we.tl/t-rPJcnLdXUi
      These can be found on page 50.
      However, please note that the other information in this manual may not be relevant to your vehicle due to it addressing a newer model.
      Thanks.

      Reply

    1. Hello Brian, thank you for your comment.

      Your C-HR is not equipped with Apple CarPlay and retrofit is not possible for this model.

      Thanks

      Reply

      1. This is quite frankly ridiculous, who spends close to 30k on a car and gets nickle and dimed on apple car play? It’s not a great advert for your brand that I’m driving about with a big screen in my car but with my iphone on a separate holder – please rectify this situation please. It’s not possible? Yes it is, ut just means cutting your margin a little.

        Reply

        1. Hello William, thank you for your comment.

          Which vehicle do you have and what is the registration please?

          Thanks

          Reply

          2. Hi William, thanks for confirming this.

            Your C-HR is not equipped with Apple CarPlay/Android Auto and retrofit is not compatible with this model.

            Thanks

  4. Hi;
    Can you let me know if Toyota have released
    The Apple CarPlay retrofit for a 2019 CHR??
    If not can you let me know when it will be available?

    Regards
    Danielle

    Reply

    1. Hi Danielle,
      Thanks for your comment.
      Unfortunately, due to system incompatibility, there is no Apple CarPlay retrofit available for the C-HR.
      Thanks.

      Reply

  5. Hi, I’m wondering if Toyota has released CARPLAY Retro fit for RAV4 2019 model (ET19RYM) yet? if so, is this available with my dealer @ Hollywood Toyota at Woodford Green? Pls.Confirm.

    Reply

    1. Hi B,
      Thanks for getting in touch.
      We’ve checked our database, and your RAV4 should be eligible for the Apple CarPlay retrofit.
      The retrofit is in the process of being sent out to our centres, so we would recommend contacting your nearest Toyota centre to check when they will be able to carry out this work and to get your car booked in.
      Thanks.

      Reply

    1. Hi there,
      Thanks for getting in touch.
      We’ve checked our database, and your vehicle should be eligible for the retrofit.
      The Apple CarPlay and Android Auto retrofit is in the process of being sent to our centres, so we would recommend contacting your nearest Toyota centre for further information as to when they will be able to carry out this work.
      You can find your nearest centre here: https://www.toyota.co.uk/forms-v2/forms?tab=pane-dealer
      Thanks.

      Reply

  7. Hi, is the retrofit available yet for the RAV4? I’ve been waiting to hear from my dealer but nothing yet. Thanks.

    Reply

    1. Hi Sally,
      Thanks for getting in touch.
      The Apple CarPlay retrofit is in the process of being supplied to our centres.
      We would suggest contacting your nearest Toyota centre in order to book your vehicle in for this retrofit.
      Thanks.

      Reply

  8. Hi there, what is the cost to add apple CarPlay to my 2019 Rav4 hybrid awd? I have heard that it is cheaper to have fitted when it is in for its regular servicing.

    Reply

    1. Hi Kevin,
      Thanks for your comment.
      The cost of the Apple CarPlay retrofit for the RAV4 is £50 when installed with a service, or £150 if stand-alone.
      If you would like us to, we can check the eligibility of your vehicle for the retrofit. We would just need you to provide your reg.
      Thanks.

      Reply

        1. Hi Kevin,
          Thanks for your reply.
          We’ve checked our database, and your vehicle is eligible for the Apple CarPlay retrofit.
          Is this cost quoted by your dealer for the stand-alone retrofit, or with the service?
          Thanks.

          Reply

          1. It is combined with the cars 20,000 mile service. The car is a lease car. Would that make a difference?

          2. Hi Kevin,
            Thanks for your reply.
            When retrofitted with a service, the Apple CarPlay retrofit should only cost £50 on top of the price of the service.
            If your centre is charging more than this, we would recommend contacting our Customer Relations team, who will be best placed to help further.
            They can be contacted here: https://www.toyota.co.uk/help-centre/email-us
            Thanks.

      2. I have just been quoted 150 for this work to be carried out at the same time as a service. I am taking my car in next Monday (7/12/20) and so time is running out to clarify the issue. Can I quote this Blog to the after sales / service team… I am similarly in a Lease car if this makes a difference.

        Reply

        1. Hi Alasdair,
          Thanks for getting in touch. We’re sorry to hear this.
          The price of the Apple CarPlay retrofit is £50 on top of the price of the service if carried out at the same time as a service.
          We would recommend taking this up with your dealer initially, but, failing this, our Customer Relations team will be best placed to help.
          They can be contacted here: https://www.toyota.co.uk/help-centre/email-us
          Thanks.

          Reply

  9. I note that the CarPlay retrofit is available for the Rav4 and Corolla. I have a 2018 Auris, which I believe is the same as a Corolla (different name, same car in some markets), so does this mean I can get CarPlay retrofitted in my vehicle?

    Reply

  11. Hi Toyota,
    I have a 2017 C-HR which doesn’t have Apple Car Play, do you know if the model i need is 86140-F4040?
    Also if i bought one, is it just plug in and put fascia back on and set up as normal or does it need to be programmed to my car?
    Thanks for any advice.
    Paul

    Reply

  12. I can access Apple CarPlay in my 2020 CHR but when I press the voice recognition button it doesn’t prompt Siri, just the Toyota voice – any suggestions? Thank you!

    Reply

    1. Hi Julie,
      Thanks for your comment. We hope you’re loving your C-HR so far!
      Pressing and holding the voice recognition button should activate Siri.
      Thanks.

      Reply

  13. Hi
    I brought Toyota Corolla saloon hybrid just 1 month ago
    Want to know if I can use apple CarPlay on it
    Car reg MA70MXL
    Thanks

    Reply

    1. Hi Gurdial,
      Thanks for getting in touch with us, and congratulations on your new Corolla! We hope you’re enjoying it so far.
      We’ve checked our database, and your vehicle comes with Smartphone integration including Apple CarPlay™ & Android Auto as standard. You connect the phone using a USB cable. There is no wireless connection for this feature.
      We have attached the specific navigation manual for your Corolla, and page 52 contains instructions on how to use Apple CarPlay in your vehicle: https://we.tl/t-XQsXgpFq0k
      Thanks.

      Reply

    1. Hi David,
      Thanks for getting in touch. We hope your Corolla is still serving you well.
      Your vehicle did not come with Apple CarPlay, but it should be eligible for the retrofit that is currently being supplied to centres.
      This retrofit will add Apple CarPlay and Android Auto functionality to your vehicle.
      For more information and to book your car in, we would recommend contacting your nearest Toyota centre.
      You can find your closest dealer here: https://www.toyota.co.uk/forms-v2/forms?tab=pane-dealer
      Thanks.

      Reply

  15. Hi there, we have a 2019 rav4 and love it! The only thing missing was carplay but we were told the retrofit would be available mid 2020? Is it available now for our car (EO69 TWM)?

    Thanks

    Reply

    1. Hi Mario,
      Thanks both for getting in touch with us and for choosing Toyota. We’re so glad to hear that you’re loving your RAV4!
      Your vehicle is compatible with the Apple CarPlay retrofit, which is in the process of being sent out to our Toyota centres.
      We would suggest contacting your nearest Toyota centre in order to book your vehicle in for this retrofit.
      You can find your nearest centre here: https://www.toyota.co.uk/forms-v2/forms?tab=pane-dealer
      Thanks.

      Reply

  16. Hello, could I please ask whether my 14 plate Yaris is compatible with the Android Auto retrofit? Many thanks in advance.

    Reply

    1. Hi Eric,
      Thanks for your comment.
      The Apple CarPlay and Android Auto retrofit is only currently available for certain RAV4 and Corolla models.
      Thanks.

      Reply

  17. Hi. I have a 69 plate (MF69SOC) RAV4. Can you tell me if it is possible to get Apple car play retrofitted? Thank you

    Reply

    1. Hi Emma,
      Thanks for your comment. We hope you’re still loving your RAV4!
      Your model should be eligible for the Apple CarPlay retrofit.
      Thanks.

      Reply

  18. Hi I love my rav4 is there a way to turn up the volume of the parking assist I am a bit hard of hearing

    Reply

    1. Hi Michael,
      Thanks for getting in touch with us. It’s great to hear that you love your RAV4!
      Could you please provide us with your reg? We can then look into this further for you.
      Thanks.

      Reply

        1. Hi Mark,
          Thanks for contacting us.
          Yes, it is correct that there is no Apple CarPlay retrofit for the C-HR.
          This is due to an incompatibility between the retrofit and the multimedia system.
          Thanks.

          Reply

    1. Hi Margaret,
      Thanks for getting in touch with us. We hope you’re loving your Aygo!
      The model year 2017 Aygo does not support Apple CarPlay, and there is not currently the option to have this retrofitted.
      Thanks.

      Reply

      1. Hi Greg,
        Thanks for getting in touch with us. We hope you’re loving your Camry!
        Your vehicle is not fitted with Apple CarPlay, and a retrofit is not available either. Sorry about that.
        Thanks.

        Reply

    1. Hi Al,
      Thanks for getting in touch with us.
      Currently, the Apple CarPlay and Android Auto retrofit is only available for certain Corolla and RAV4 models.
      Thanks.

      Reply

  22. Hi
    I own a 2019 RAV4. I read that The Car Play retro fit connection is only currently via Bluetooth. Is there any information if and when it will be available as a wireless connection?

    Thanks

    Phil

    Reply

    1. Hi Phil,
      Thanks for getting in touch with us.
      Apple CarPlay and Android Auto can only be used via a wired connection.
      We have no news on any wireless connectivity.
      Thanks.

      Reply

      1. Hi I recently got a Toyota Chr 2019 with multi media 2.0 go
        Does this have Apple play I can’t work it?

        Reply

          2. Hi Pau,
            Thanks for your reply.
            Your vehicle does not come with Apple CarPlay and Android Auto, and this is unable to be retrofitted due to system incompatibility.
            Thanks.

          3. Hi, new company car delivered today. Says navigation not available. What do I need? Can’t seem to get Apple CarPlay either? Corolla Touring Sport FG70 VFM

          4. Hi Amanda,
            Thanks for your comment.
            Only the Icon grade does not come with navigation, but Apple CarPlay can be used in order to get maps here.
            Apple CarPlay can only be used via a wired connection, so we’d suggest trying this if you haven’t already.
            Thanks.

  23. Hi. Bought my RAV4 last November, was informed apple play was compatible with it, but not available until early 2020. After a number of release delays, understand it’s released this month? Can you confirm release date and if my car is able to get the update as promised when I purchased it! AK69FHO.

    Reply

      1. Hi I have a 2019 RAV4 VN19OTB and have been informed that I can’t have AA or ACP retrofitted, is this correct?

        Reply

  24. 2019 Toyota Corolla LV69OYT
    I was told I was suppposed to have it this year march but I havent.
    Could I please get a quote to get apply carplay.
    Thank you!!!!

    Reply

    1. Hi Dhan,
      Thanks for getting in touch.
      The Apple CarPlay and Android Auto retrofit software has been supplied to Toyota centres. Please contact them to get your vehicle booked in.
      For the model year 19 Corolla, the cost is £50 when installed with a service, or £120 if stand-alone.
      Please contact your nearest Toyota centre for more information.
      You can find your closest centre, here: https://www.toyota.co.uk/forms-v2/forms?tab=pane-dealer
      Thanks.

      Reply

  25. I have bought my new RAV4 Dynamic three weeks ago from a dealer and that I was told it was a latest model with car play and AA fitted but later realized those are missing. The dealer tried to update the software and they couldn’t. Now they are saying they could update this by late October.
    My question is what guarantee that it can be fixed. I don’t want them to come back saying it is incompatible. So much confusions with various versions of this Rav 4. Can you please clarify?

    Thanks

    Reply

    1. Hi Shan,
      Thanks for getting in touch with us, and congratulations on your new RAV4!
      Could you please provide us with your reg? We can then look into this further for you.
      Thanks.

      Reply

        1. Hi Shan,
          Thanks for your reply.
          Your vehicle should be compatible for the Apple CarPlay and Android Auto retrofit, and this will be available across the UK from Monday 12th October.
          We’d recommend re-contacting your Toyota centre in order to get your vehicle booked in.
          Thanks.

          Reply

          2. Hi,
            After your response, I have contacted few dealers in East of England but unfortunately no is ready to do this work as they haven’t received the updates from Toyota yet. I am entirely sure why that is the case. They roughly told me this would be available by end of this year. Disappointing really. This for recently bought RAV4 (2019)

          3. Hi Shan,
            Thanks for your reply.
            We are still in the process of sending out the software to our centres, and we would therefore recommend staying in touch with your nearest centre for the latest information as to when they are ready to carry out the retrofit.
            We are extremely sorry for any inconvenience caused.
            Thanks.

      2. Hello.

        We collected our late 2019 Rav4 in Jan this year. We were told that Apple CarPlay software upgrade would be ready in May. In May they then told us it wasn’t available yet. Can I confirm we can book it in for Oct? Our ref is WR69 VRK.

        Thanks

        Reply

    1. Hi Martin,
      Thanks for your comment.
      Your C-HR is model year 2018, which does not come with Apple CarPlay.
      Due to system incompatibility, there is not an option to have this retrofitted.
      Thanks.

      Reply

  27. Hi

    Have we got a date as to when the software will be released for the carplay on my RAV4

    Thanks Paul

    Reply

    1. Hi Paul,
      Thanks for getting in touch with us.
      The RAV4 Apple CarPlay and Android Auto retrofit is still scheduled for October, and the software will be available to centres soon. Please contact your nearest centre for information as there is an announcement imminent.
      Thanks.

      Reply

  28. Hi. I was told that the Apple Car Play retro fit for 2019 RAV4 was starting in October. I’ve been in touch with my dealership and they told me that nothing has been agreed with Toyota. What is the current position?

    Reply

    1. Hi Darryl,
      Thanks for getting in touch.
      The RAV4 Apple CarPlay and Android Auto retrofit is still scheduled for October. The software will be released soon.
      Thanks.

      Reply

  30. Just received my RAV4 – no CarPlay. Is this something that will need to be retrofitted? I thought this was now sorted. Lee

    Reply

    1. Hi Lee,
      Thanks for your comment and for choosing Toyota. We hope you’re loving your RAV4!
      Could you please provide us with a reg? We can then check this out for you.
      Thanks.

      Reply

  31. Hello Toyota UK,
    Thank you for the post.
    I would like to ask you: is there any retrofit kit for the Toyota Touch 2 (without Go, i.e. without Navigation) of the C-HR MY2017 under study or under evaluation?
    Thank you.
    Kind regards.

    Reply

    1. Hi Andrea,
      Thanks for getting in touch with us.
      Due to system incompatibility, there is currently no Apple CarPlay or Android Auto retrofit available for the C-HR.
      For information specific to your region, we would recommend contacting the Toyota distributor in your region.
      Thanks.

      Reply

  32. Hi – When is the Apple Car play and Android Auto retrofit being scheduled for 2019 Toyota Corolla Excel version

    Reply

  33. Why is there such different price between retro fitment of apple car play to a 2019 corolla. I have just had the 1st year service and when I bought the car I was promised Apple car play would be available at my 1st service .Car purchase July2019 so now to get it retro fitted at a sensible price I have to wait another 10 months. So this will be 2years from when I purchased the car. Salesman ” You will be able to have it very soon” July 2019. An important feature that nearly made me go for a Mazda 3.
    Come on give us all a better price for having it outside of service!!!!.

    Reply

    1. Hi Peter,
      Thanks for getting in touch. We’re sorry to hear you’re unhappy with your experience with us.
      The Toyota centre to which you spoke was correct at the time, but unfortunately our regular operations have been disrupted by the global pandemic. As a result of this, the availability of the Apple CarPlay and Android Auto retrofit was pushed back.
      From model year 2020 production, this feature was fitted as standard to the Corolla, and the price of the vehicle was increased to reflect this. We have no information on a price reduction.
      Thanks.

      Reply

  34. Hello
    I have C-HR 2017 and I bought from eBay a device named CarPlay 2 air to have CarPlay in the screen but I couldn’t I don’t know why .rgs : PHH862 Sweden

    Reply

    1. Hi Faez,
      Thanks for getting in touch.
      We would recommend contacting the Toyota distributor in your region for further help with your query.
      Thanks.

      Reply

    1. Hi Terence,
      Thanks for getting in touch. We hope you’re enjoying your C-HR!
      Could you please provide us with your reg? We can then look into this further for you.
      Thanks.

      Reply

  37. Hello, I would be looking to get a toyota auris 2017. Is there any information regarding a carplay retrofit date for this model?

    Reply

  38. Hi. When can I get a retrofit of the Apple CarPlay for my late 2019 Rav 4 hybrid Excel? I keep asking but the date keeps moving away.

    Reply

  39. I have a 2019 RAV4 and see that Apple car play is being retro fitted. How do I go about getting this fitted please?

    Reply

  40. 5 days in to owning my Corolla 2020 (UK) and CarPlay has disappeared, it worked fine for the first 4 days and now its just gone? Changed cables, reset the phone (iPhone 8) and reset the personal Info on the infotainment system? Any idea as to what’s happened??

    Reply

  41. Any update on this yet?

    Hi
    Does the Apple CarPlay work in the Corolla 2019 yet?

    REPLY
    TOYOTA UK20 July 2020 at 10:36
    Hi Anne,

    Thanks for your message. Due to the unprecedented disruption to our operations, the retrofit availability for Apple CarPlay and Android Auto for MY19 Corolla has been pushed back to later this year. We expect the retrofit to be available from October, but due to the uncertainty ahead of us, this is subject to change. We’ll have more information soon.

    Thanks.

    REPLY

    Reply

    1. Hi Adi,
      Thanks for getting back in touch.
      At the current moment, the retrofit for Corolla Apple CarPlay is still scheduled for October.
      Thanks.

      Reply

  42. Hello, does the Camry include CarPlay? The US Camry has had this feature since 2018. Thanks.

    Reply

    1. Hi Paul,

      Thanks for getting in touch.
      Apple CarPlay is not currently available in the Camry, but many of our other vehicles such as Corolla Touring Sport and RAV4 do.
      You can explore our other vehicles via the link to our website, here: https://www.toyota.co.uk/

      Thanks.

      Reply

      1. You say it’s not available for the Camry at present, are there plans to make it available an when?

        Reply

  43. Why I can’t find apple carplay in the settings?
    Toyota Corolla 2020.
    Thanks for the help

    Reply

    1. Hi Ofek,

      Thanks for getting in contact.
      We would recommend contacting Toyota in your region for further help with this.

      Thanks.

      Reply

    1. Hi Anne,

      Thanks for your message. Due to the unprecedented disruption to our operations, the retrofit availability for Apple CarPlay and Android Auto for MY19 Corolla has been pushed back to later this year. We expect the retrofit to be available from October, but due to the uncertainty ahead of us, this is subject to change. We’ll have more information soon.

      Thanks.

      Reply

  45. I am to connect my iPhone 6 to Corolla Hybrid 2020 but no way . Do you have any info about it ?

    Reply

    1. Hi Allen,

      Thanks for getting in touch. We expect the Apple CarPlay retrofit for certain grades of MY19 RAV4 to be available from October, but due to the uncertainty ahead of us, this is subject to change.

      To discuss this further, we would recommend contacting your nearest Toyota centre. You can find your nearest dealer’s contact details here: https://www.toyota.co.uk/forms-v2/forms?tab=pane-dealer

      Thanks.

      Reply

    1. Hi Serestyen,

      Thanks for getting in touch. We currently have no information to reveal regarding any retrofit possibilities for the C-HR. We would recommend keeping an eye on our blog and social channels for the latest on this.

      Thanks.

      Reply

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